The Cranbury Inn

Review summary

1. T

   Tom

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Thomas was a great server and the food was perfectly prepared! We will return!
   

   Is this helpful?

   Report
2. J

   Jo

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great choice to meet a friend for brunch. Warm and inviting atmosphere. Staff friendly and helpful. I would definitely return again and maybe meet up to have dinner
   

   Is this helpful?

   Report
3. J

   Jeff

   Indiana

   1 review

   3.0

   1 review

   Dined on September 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was good but the service was not. We were part of a large group. Despite his best efforts, our server, Tom, was overwhelmed. More servers were needed. My wife's food never came. My friend didn't get his salad. The acoustics in the room where we were seated wasn't good.
   

   The Cranbury InnResponded on September 18, 2024

   Dear Jeff, Thank you for taking the time to share your feedback about your recent event at the Cranbury Inn. We appreciate your input and value your experience. I understand that the unexpected increase in attendance from 17 to 27 guests may have impacted your experience. We apologize for any inconvenience this may have caused. To provide some context, our initial staffing preparations were based on the original reservation of 17 people. We recognize that this situation could have been handled more efficiently, and we are committed to learning from this experience. I want to assure you that we take your feedback seriously. We will review our procedures to ensure that we are better prepared to accommodate unexpected changes in guest numbers. Thank you for your patience and understanding.
   

   Is this helpful?

   Report
4. A

   Alan

   Seattle

   41 reviews

   1.0

   41 reviews

   Dined on September 13, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our group of 27 people in a separate dining room was served by only one main waiter, who did his best, but obviously was outmanned by the task. We can’t fault him for the slow service but one person’s dinner and another person’s side salad never arrived, with a cocktail being inordinately slow, and someone’s additional grilled chicken to her salad, arriving late in the game. Apologies were made, but nevertheless one person left without having any entrée. Basic food if you got it.
   

   The Cranbury InnResponded on September 18, 2024

   Dear Alan, Thank you for taking the time to share your feedback about your recent event at the Cranbury Inn. We appreciate your input and value your experience. I understand that the unexpected increase in attendance from 17 to 27 guests may have impacted your experience. We apologize for any inconvenience this may have caused. To provide some context, our initial staffing preparations were based on the original reservation of 17 people. We recognize that this situation could have been handled more efficiently, and we are committed to learning from this experience. I want to assure you that we take your feedback seriously. We will review our procedures to ensure that we are better prepared to accommodate unexpected changes in guest numbers. Thank you for your patience and understanding.
   

   Is this helpful?

   Report
5. PS

   PaulS

   New York City

   43 reviews

   vip
   4.0

   43 reviews

   Dined on August 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Good food. I had the sirloin steak, and my wife had the crab cakes. Both were very good. Service was a little slow.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on August 4, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Considering this was a Sunday brunch that was supposed to be fairly fancy, the ambiance was very plain. The waitress was confused and slow. Overall a disappointment.
   

   Is this helpful?

   Report
7. FG

   FrankG

   New York City

   27 reviews

   vip
   3.0

   27 reviews

   Dined on July 27, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Food was mediocre at best and the noise level was over the top. Would not go back to solely eat there. The attached Comedy Show, however, was well worth the price, especially the last two performers. All in all the food was balanced out by the show and my wife and I had a great time.
   

   Is this helpful?

   Report
8. K

   Karen

   New Jersey

   4 reviews

   2.0

   4 reviews

   Dined on July 20, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food good,one special not available & not told until 10min after ordering it.Frozen foiled butter packets.PLAIN white rice served w/Salmon, should add herbs/glaze/something-not hot enough to add frozen butter to.Entree served too close after soup/salads.Waiter didn’t know celebrating a birthday,was on reserv..menus sticky..hostess looks miserable, no entry sign-which door? Waiter very nice. But NEVER take plates away while others are still eating!
   

   Is this helpful?

   Report
9. L

   Lovie

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was an excellent experience as soon as we walked in the door, and we were greeted by Lori!! Our waiter, David, was outstanding. We appreciated his attention to detail as we were first time guests. We look forward to dining at the Cranbury Inn sometime in the future.
   

   Is this helpful?

   Report
10. LG

    LisaG

    Atlantic City

    10 reviews

    5.0

    10 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Mother's Day Brunch, the little ones loved it too. Great buffet and the food was delicious!
    

    Is this helpful?

    Report