The Classroom

Review summary

1. E

   Elaine

   North Scotland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vegan options for the main meals. I was too full to have a pudding! The waitress was lovely, and provided a good service - I'm sorry I didn't catch her name. I was seated beside an open fire, which was welcome on a cold December day.
   

   The ClassroomResponded today

   Hello Elaine, Thank you for leaving us a great 5-star review! We are glad you enjoyed our vegan options and hope to welcome you back again soon :)
   

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2. K

   Keith

   Shropshire

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good quality food. Responsive staff. Good access..
   

   The ClassroomResponded today

   Hello Keith, Thank you for leaving us a review!
   

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3. E

   Ellen

   North Scotland

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Lovely meal and staff but unfortunately we had to wait over half an hour between courses after ordering. We had to go and ask about our dessert course.
   

   The ClassroomResponded 2 days ago

   Dear Ellen Thank you for taking the time to leave your feedback, we`re delighted to hear that you enjoyed your meal and found our staff lovely. However were truly sorry for the delay you experienced between courses, this is not the level of service we aim to provide, please know that we are reviewing what happened during your visit to ensure we address any issues. we hope we have the opportunity to welcome you back for a seamless and enjoyable experience in the future, thankyou again for bringing this to our attention. If you would like to discuss it further please reach out to us. Kind Regards The Classroom Management Team
   

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4. C

   Colin

   Inverness

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere, attentive staff, dog friendly, food delicious. Nothing to complain about. A good experience.
   

   The ClassroomResponded 7 days ago

   Hello Colin, Thank you for leaving us a great 5-star review!
   

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5. D

   Duncan

   North Scotland

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very helpfull staff as we arrived after our booking time and they accommodated us. very much appreciated.
   

   The ClassroomResponded on December 19, 2024

   Hello Duncan, Thank you for leaving us a 5-star review!
   

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6. I

   Iain

   North Scotland

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Wheelchair access needs to be made more obvious or sign posted, would have prevented me from sitting outside the fire doors for 20mins on a December evening in the hope that a member of staff seen me. Quite cramped inside which meant I was disturbing other customers whenever I needed to use the disabled access. Junior staff were all friendly, helpful and made me feel welcome, which cannot be said for the guy in charge, who on the two occasions I've used the classroom has succeeded in making me feel very unwelcome. Service was also slow, table was booked for 6:30pm but did not receive meal until 8pm. Once I did receive my food, it was excellent but would have preferred a larger portion size.
   

   The ClassroomResponded on December 15, 2024

   Good Evening Iain Thankyou for taking the time to share your feedback. Were deeply sorry to hear about your experience and truly regret the challenges you faced during your visit. Please accept our apologies for the service you received during your visit that is not our usual standard. Thankyou for bringing these issues to our attention and i can reassure you that we will be taking immediate action to make improvements to both the service and accessibility of the restaurant. I hope you will give us another chance to provide the positive experience you deserve. Kind Regards The Classroom Management Team
   

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7. A

   Andrew

   North Scotland

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very relaxed atmosphere. Great food. Made to feel welcome and no rush.
   

   The ClassroomResponded on December 16, 2024

   Hello Andrew, Thank you for leaving us a 5-star review!
   

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8. m

   morna

   Glasgow

   4 reviews

   5.0

   4 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our early Monday evening dinner at great value price of £15 for 2 courses. The restaurant was very cosy and nicely decorated for Christmas. The food was excellent and brought promptly and piping hot. Well done to The Classroom staff.
   

   The ClassroomResponded on December 5, 2024

   Hello morna, Thank you for leaving us a great 5-star review! We are glad you found our 2 courses for £15 offer great value and enjoyed :)
   

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9. G

   Gordon

   North Scotland

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I use The Classroom on a regular basis (6 or7 times a year) mainly because I live nearby. The standard is consistently good for a fairly small establishment. The menu is not extensive but I have never had difficulty finding something suitable. Daily special are usually available. Today an early Christmas menu was available. Today my sister in law required something gluten free and had no difficult, equally my vegetarian nephew could choose from a selection of offerings. The prices charged are comparable with other similar styled restaurants in the area. I have always found the staff to be polite, well mannered whilst being professional The website is easy to negotiate. Easy to view online and book online.
   

   The ClassroomResponded on December 5, 2024

   Hello Gordon, Thank you for leaving us a great 5-star review!
   

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10. MG

    MarkG

    Aberdeen

    1 review

    2.0

    1 review

    Dined on November 30, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Menu:- ,Smaller selection on menu than expected, more pub grub style food than restaurant dining ( our dining group should have checked out menu before booking) Food :- well presented and was delicious Drink:- Women of the group started with cocktails we were impressed with selection and one of the best cocktails I've had in a while, they had a varied drink selection, as gin drinkers they had a varied choice which came to the table well presented. Service:- from ordering food to table was reasonable time especially as it was busy in the restaurant but the interaction with staff was very poor had different serving staff which I understood with it being busy but very standoffish attitudes like they didn't care. We asked for water when starters were served after asking on two separate occasions from two different members of staff we received it after main meals were eaten. When ordering our second round of drinks they forgot a tonic for one of the gins once we managed to get attention of a member of staff to inform them we got the distinct feeling we were being a bother and like the water took a while before tonic was brought to table, I do take into consideration it was busy but a little friendly banter and apologies does go a long way in service and also makes customers feel welcome, tip and return to restaurant. We would have stayed for a few more drinks but felt unwelcome so we paid, left and went to a different establishment.
    

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