The Chop House - W. Knoxville

The Chop House - W. Knoxville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   E. Tennessee47 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   My guys liked their dinners. I was a little bit disappointed in mine. I ordered the special…it was medallions with blue cheese and a red wine reduction. I know food pretty well and it did not taste like a red wine reduction at all, it tasted more like a balsamic vinegar reduction. And there was maybe a half of a teaspoon of the blue cheese butter on top of each of the two small medallions… The small portions were very disappointing honestly. Service was absolutely great though! I wish I could remember the gal’s name, but she was very attentive and friendly. 
   

   The Chop House - W. KnoxvilleResponded 1 day ago

   Thank you, Michelle, for sharing your experience with us. We're pleased to hear your guys enjoyed their dinners and found the service to be attentive and friendly. Your feedback on the special is important to us, and we aim to provide a superior dining experience for all our guests.
   

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2. D

   Dennis

   Chicago15 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was great friendly. Good food easy to get to in west Knoxville . Great staff. We'll be back.
   

   The Chop House - W. KnoxvilleResponded 1 day ago

   Thank you, Dennis. We're delighted that you enjoyed the food, location, and our team's hospitality. We look forward to welcoming you back soon.
   

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3. P

   Paul VIP

   E. Tennessee7 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   I have to be honest. Service is usually top notch and I reflect that in my reviews. Today was not at that level. The restaurant was very busy due to the holiday, and it appeared that there was not enough staff for the number of customers. I know from numerous past experiences that this is the exception and not the norm.
   

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4. D

   Dave

   E. Tennessee1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   A little slow compared to normal (we eat there 1-2 times a month after church), likely due to Easter. I made a point of asking two weeks ago if there was something special and/or was the regular lunch menu available. When we were not given the lunch menu I asked and was told it was available upon request, which we did. There was also an issue with the water (the replacement was fine so I have to assume the pitchers were dirty?) Food was good as usual.
   

   The Chop House - W. KnoxvilleResponded 1 day ago

   We appreciate your feedback, Dave. It's great to hear you found the food to be as good as usual. We aim to ensure a consistent and superior dining experience. If you have more to share regarding your recent visit, please reach out through our website and reference your review on OpenTable.
   

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5. T

   Tom VIP

   Tampa25 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall very good. The room temperature was uncomfortable--too cool
   

   The Chop House - W. KnoxvilleResponded 2 days ago

   We're pleased to hear your overall experience was very good, Tom. Your feedback on the room temperature is noted. We aim for an inviting environment, so we'll certainly look into this.
   

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6. G

   Gemma

   Chicago7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 11 and everything was perfect. Our table was ready when we arrived, our server was friendly & attentive, and our food was delicious. It was our first time dining at the Chop House so we weren’t sure what to expect, but the atmosphere was great for our graduation celebration, overall, a great evening!
   

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7. S

   Steven VIP

   E. Tennessee107 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I have written many reviews of the West Knoxville Chop House - all of them positive because of their consistency in food and service. Last night was more of the same with a little bump in the road - one of the dishes we always order was not up to par - but that won't stop us from going back. Convenient, reasonable prices and good service (a special not of Quinn who did a great job) and usually consistently excellent food.
   

   The Chop House - W. KnoxvilleResponded 2 days ago

   Thank you, Steven, for your continued support and kind words about our West Knoxville location. We're pleased to hear Quinn provided excellent service. We value your feedback and look forward to welcoming you back for more consistent and enjoyable dining experiences.
   

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8. N

   Nancy

   Coastal Georgia4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was very nice. The food was really well prepared and delicious. The staff made us feel like we were home. Our waiter was perfect. It was my husband's birthday and he really felt celebrated right down to the personalized card they gave him and the dessert. Love.. Love.. Love.. this place! We will be back again soon!!
   

   The Chop House - W. KnoxvilleResponded 3 days ago

   A heartfelt thank you for your wonderful words, Nancy! We're happy your husband's birthday was memorable, from the personalized card to the dessert. Our team is all about making our guests feel at home, and we can't wait to welcome you back soon!
   

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9. L

   Lisa

   E. Tennessee1 review

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Food was horrible. My steak under coked then so over cooked it was shoe leather. My husband’s ribeye had so many grizzles in it he couldn’t it. Will not be back
   

   The Chop House - W. KnoxvilleResponded 7 days ago

   We aim to provide a superior dining experience, Lisa, and are sorry your expectations were not met regarding your steak and your husband's ribeye. Please contact us via our website, referencing this review, so we can make things right. Thank you.
   

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10. D

    Dr. Kathleen VIP

    E. Tennessee232 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful dinner out with my husband! The prime rib and petite pork chops are the best!
    

    The Chop House - W. KnoxvilleResponded 7 days ago

    We're happy to hear you and your husband enjoyed the prime rib and petite pork chops, Kathleen! Thank you for sharing your excellent experience with us. We look forward to your next visit!
    

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