The Chop House - W. Knoxville

Review summary

1. Z

   Zippy

   Louisville1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good experience... Hannah was an awesome server!
   

   The Chop House - W. KnoxvilleResponded 1 day ago

   We're glad to hear you had a good experience with us, Zippy. Hannah will be pleased to know her service was appreciated.
   

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2. K

   Kevin

   Nashville9 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   The medallions ordered were prepared differently- one was medium rare and one was medium well. Medium was requested. The peel on the baked sweet potato was completely charred and the consistency of the meat was puréed, not baked. Sour cream was lacking on the regular potato, however the filet was cooked perfectly at medium. We’ve visited the North Knoxville location several times and preferred the ambiance of the west location. Although we’ve only sat in the bar booth section at the north location, the back portion of the west location was too open and could use some chandeliers to break it up a bit for a more cozy feel.
   

   The Chop House - W. KnoxvilleResponded 1 day ago

   Thanks for sharing your thoughts, Kevin. We’re pleased you enjoyed the perfectly cooked filet. Our team strives for a superior dining experience and welcomes feedback. Please contact us through our website to discuss your concerns, referencing your review on OpenTable.
   

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3. V

   Volodia

   Atlanta14 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Really solid food…grilled Grouper special was excellent. Prime Rib Chili also really good, as was the Chopped Salad. Floor Manager was awesome. Our Server was average at best. Not there with drink refills and not there to check on us….good noise lever for a busy restaurant! Overall very good experience
   

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   The Chop House - W. KnoxvilleResponded 3 days ago

   It's fantastic to hear you enjoyed the grilled grouper, prime rib chili, and chopped salad, Volodia! We're pleased you had a good experience with our floor manager. Providing attentive service is our goal, and we appreciate your feedback.
   

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4. R

   Roberta

   E. Tennessee3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always top notch! Our server, Conner, and the Manager, were superb tonight with a little confusion on our order and they were more than accommodating. Best in town!!
   

   The Chop House - W. KnoxvilleResponded 3 days ago

   Thank you for the fantastic 5-star review, Roberta! We're thrilled to hear that Conner and our Manager provided you with a superb experience, even with a little confusion. Your kind words about being the best in town mean a lot to us.
   

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5. K

   Kathy

   Charleston4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You can always count on Chop House to be perfect in everything.
   

   The Chop House - W. KnoxvilleResponded 5 days ago

   Kathy, thank you for celebrating our consistency and excellence! It's fantastic to know we can provide you with a superior dining experience every time. We appreciate your kind words and look forward to your next visit!
   

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6. OT

   OpenTable Diner

   Memphis/West TN1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service, prompt seating with reservation even though we arrived early. The food was great and reasonably priced lunch menu. Very enjoyable experience
   

   The Chop House - W. KnoxvilleResponded 6 days ago

   We're delighted you enjoyed your experience and appreciated the prompt seating and excellent service. It's wonderful to know that our menu offered a great meal for your lunch visit. Looking forward to your return!
   

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7. B

   Brad

   E. Tennessee5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. Excellent food and top notch service. The staff a clearly well trained and enjoying taking great care of the customers.
   

   The Chop House - W. KnoxvilleResponded on March 3, 2025

   Thank you, Brad, for sharing your experience! We're happy to know that you enjoyed the excellent food and exceptional service. Our team takes pride in ensuring our guests have a superior dining experience. Looking forward to your next visit!
   

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8. C

   Charles

   E. Tennessee8 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food waa really good, service could have been better, the waitress was new.
   

   The Chop House - W. KnoxvilleResponded on March 3, 2025

   Thank you for sharing your feedback, Charles. We're happy to hear you enjoyed the food and appreciate your thoughts on the service. Our goal is to ensure an excellent experience for our guests, and your insights are valuable for our growth.
   

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9. M

   Michael

   Tallahassee22 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Despite the presence of several large parties, our reservations opened on time, we were seated promptly, and the order came to our table quickly. Food and service were impeccable!
   

   The Chop House - W. KnoxvilleResponded on March 3, 2025

   We're delighted you enjoyed impeccable food and service, Michael! It's great to hear that despite a busy night, everything from reservations to your meal went smoothly. Your feedback means a lot to us, and we're happy to have met your expectations.
   

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10. J

    Jeff

    New York City10 reviews

    4.0

    Dined on March 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    The service was fantastic. I got the prime rib and it was very tender. However, not a lot of fat so it wasn't melt in mouth great. However, we enjoyed very much.
    

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    The Chop House - W. KnoxvilleResponded on March 3, 2025

    Thank you for sharing your thoughts, Jeff. We're glad the service and prime rib were up to expectations, and we appreciate your feedback. Looking forward to welcoming you back!
    

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