The Chop House - Kingsport

Review summary

1. K

   Katrina VIP

   Western NC46 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   Disappointed in this experience. We eat at Chop House regularly and this was my husband’s choice for his big birthday dinner. Very disappointed at the end of the meal after they brought him a small birthday dessert - to see there was a charge for the birthday dessert. After spending $200 on a meal - it is a bit of an insult the restaurant charged for a small 1/2 birthday dessert.
   

   The Chop House - KingsportResponded 4 days ago

   We strive to provide a superior dining experience, Katrina, and we want to address your concerns about the birthday dessert. Please contact us through our website and reference your review on OpenTable. Thank you for bringing this to our attention.
   

   Is this helpful?

2. B

   Bernie VIP

   Louisville43 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always on point—very consistent, as always. We started with their spinach queso dip. My wife loves their Southwest Grilled Chicken Salad and I most often get the Chophouse Pork Chop, which I did again today. Their Prime Rib is fantastic as well. Never disappointed with the quality of the food and service here. Good value as well. Cheers!
   

   The Chop House - KingsportResponded 5 days ago

   Consistency and quality are key for us, Bernie, and we're glad to hear our team delivered! It's wonderful to know that your favorites like the Southwest Grilled Chicken Salad and Chophouse Pork Chop continue to please. We look forward to welcoming you and your wife back soon!
   

   Is this helpful?

3. D

   Dave

   Unspecified1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very nice evening. The food was delicious, and the server was very friendly and attentive.
   

   The Chop House - KingsportResponded 5 days ago

   We're delighted to know you enjoyed a delicious meal and friendly, attentive service, Dave! Your kind words mean a lot to us, and we hope to welcome you back for another wonderful evening soon.
   

   Is this helpful?

4. D

   Deb

   E. Tennessee2 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a hit! Servers and management are excellent, and the food is held to a high standard!
   

   The Chop House - KingsportResponded 7 days ago

   Thanks for your glowing review, Deb! We're happy to hear our team and the quality of our food made your visit exceptional. Looking forward to having you back soon!
   

   Is this helpful?

5. J

   Jennifer

   E. Tennessee7 reviews

   3.0

   Dined on March 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food was not as good as usual. My ribs were too charred, my corn was burnt. Bathrooms were filthy. When I mentioned to the hostess about the bathroom, they both just looked at each other and said nothing to me.
   

   The Chop House - KingsportResponded 1 day ago

   We sincerely apologize for the experience you had with your ribs and the condition of the bathrooms. Providing superior dining experiences is our aim. Please contact us through our website and reference your review on OpenTable so we can address your concerns.
   

   Is this helpful?

6. T

   Todd

   Charleston17 reviews

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was not as good as it normally is. Eat there often on Sunday. Was not up to par
   

   The Chop House - KingsportResponded 1 day ago

   We appreciate your feedback, Todd. We're committed to a superior dining experience each time you visit, and it seems this wasn't the case. Please share your contact info via our website referencing your review on OpenTable, so we can address your concerns.
   

   Is this helpful?

7. OT

   OpenTable Diner VIP

   New Orleans8 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite restaurant and it didn’t disappoint!! The corn tamales were bigger and better!! Service was great she forgot a few things( nothing major) but was quick to correct . Would definitely recommend.
   

   The Chop House - KingsportResponded on March 6, 2025

   Thanks for sharing your delightful experience. It's wonderful to hear you enjoyed the corn tamales and the attentive service at your favorite restaurant. We look forward to welcoming you back for another excellent dining experience!
   

   Is this helpful?

8. R

   Ruth

   Charleston4 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fun and attentive. The food was amazing!
   

   The Chop House - KingsportResponded on February 26, 2025

   We appreciate your kind words, Ruth! It's wonderful to hear that our team member's attentive and fun service, along with the amazing food, made your visit special. We look forward to welcoming you again for another superior dining experience.
   

   Is this helpful?

9. D

   Dwayne

   Nashville18 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The meal and service could not have been better. Sara was the best server we’ve ever had.
   

   The Chop House - KingsportResponded on February 24, 2025

   Dwayne, we're thrilled to hear that your dining experience with us was excellent and that Sara provided outstanding service. Your kind words mean a lot, and we look forward to welcoming you back soon!
   

   Is this helpful?

10. S

    ScotandMarcia

    Charleston4 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    best prime rib in tri cities consistently calamari is unusually great and different finally done right great salad great drinks a bit of a wait but well worth it
    

    The Chop House - KingsportResponded on February 23, 2025

    We appreciate your review! It's wonderful to know you consistently enjoy our prime rib and calamari. Your patience with the wait shows true dedication to savoring our excellent offerings. Thank you for sharing your experience, Scot.
    

    Is this helpful?