The Chocolatier Restaurant + Bar

Review summary

1. j

   jennifer

   Philadelphia

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food took long to arrive at the table and when it did, it wasn't hot. I used the restroom while waiting for the food and noted that several plates of food were sitting at the kitchen line waiting to be sent to tables and no waiters were there trying to expedite service from kitchen. So our food probably sat there for a while. Our waitress was not as attentive as we would have liked. She didnt check if we needed anything until we were almost finished with our meal. The restaurant itself was not as busy as we have previously found it to be, so not sure about the delays. Wouldn't rush to dine here again. Overpriced and food was average for the prices that are charged.
   

   Is this helpful?

   Report
2. R

   Reynaldo

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and great food. Nothing extreme when it comes to price. Would recommend and will be returning. Servers and staff are always looking to better your experience and make sure you get what was ordered.
   

   Is this helpful?

   Report
3. C

   Cheryl

   Richmond

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun atmosphere. Santa was nice but it felt Ike a ploy to spend more money. We had a very hard time finding. GPS takes you to employee parking. We left with time to spare but got there late as a result. Server was excellent! Food was pretty good. No omelets 😞
   

   Is this helpful?

   Report
4. J

   Jeannine

   Philadelphia

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time, at Chocolatier, last evening. True, was our server. We always request him, because he is personable, accommodating and efficient. Our dinners were delicious. I had the New York Strip Steak and my husband, Bob had the hamburger. We had the Toasted Cheesecake for dessert. The serving was huge and delicious.
   

   Is this helpful?

   Report
5. a

   ann

   Philadelphia

   18 reviews

   4.0

   18 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Nice way to start the holidays. A short wait and seated 10 minutes after our reservation time. People without reservations were being turned away due to being full. The bar, which has a lot of seating, was also full. Staff were all pleasant and attentive. We ordered burgers and sandwiches with a side of French fries. Portions were large. Two of us ordered a signature martini and they were delicious. Ambiance is fairly sterile but also allows staff and patrons to move about easily. While it was crowded, we did not feel rushed.
   

   Is this helpful?

   Report
6. M

   Michael

   Philadelphia

   1 review

   vip
   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and it was awesome. Our waitress, Sandy was spectacular and the food was delicious. We will be back for sure!
   

   Is this helpful?

   Report
7. J

   John

   E. Tennessee

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Food is way over rated, nothing is impressive about this place. It's over priced, chocolate infused is a joke. I've got no problem spending $200 or more and going back over & over to a place that is worth it. Don't waste your time or money at this place.
   

   Is this helpful?

   Report
8. L

   Lori

   Philadelphia

   11 reviews

   vip
   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Dinner was nice however when we got our food and asked for another round of drinks, our waitress returned and said the bar was closed. We should have been given a “ last call” notification. We understood that it was late, which is why we were trying to get our order in quickly, but had she mentioned that the bar was closing, we would have ordered so we had a drink with dinner.
   

   Is this helpful?

   Report
9. C

   Charles

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service from Ian. He checked in on us frequently and was very polite and helpful. The food was delicious. Everything we ate (heath crusted salmon, loaded mac, fondue) was absolutely delicious. The time between ordering and receiving our food was very quick. Highly recommend.
   

   • 
   • 

   Is this helpful?

   Report
10. L

    Lynn

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I can never say enough about our great experiences at this restaurant!! The atmosphere is fun and sweet, as is all the staff we have ever encountered here!!! The food is always amazing and it is the one place my daughter is a member of the “clean plate club”! We love this place and it is my daughter’s favorite restaurant! And though it was just the two of us our request when we made our reservation was honored and we got to sit at a tilt a whirl booth! The staff here constantly surpasses itself in making our meals here beyond our expectations! Thank you again! You are all awesome!!⭐️⭐️⭐️⭐️⭐️
    

    The Chocolatier Restaurant + BarResponded 7 days ago

    Thank you so much for this amazing review! We’re thrilled to hear how much you and your daughter enjoy dining with us—it means the world to us! We're so glad the Tilt-A-Whirl booth request was honored and that your daughter is part of the “clean plate club” here. Our team works hard to make every visit special, and it’s so rewarding to know we’ve exceeded your expectations. We can’t wait to welcome you both back for more fun, sweet memories!
    

    Is this helpful?

    Report