The Chequers at Burcot

Review summary

1. N

   Nicola

   Oxford

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent birthday meal, attentive staff and even gave a birthday card. Will 100% be back
   

   The Chequers at BurcotResponded 6 days ago

   Hi Nicola, It was a pleasure to host you today for your partners birthday. We are so delighted you had a great time with us and look forward to welcoming you back again. Take care. Many thanks, Mac Osborne. Manager.
   

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2. S

   Simone

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely warm atmosphere, super friendly and helpful waiting staff, great food. Such a perfect Sunday lunch 😍
   

   The Chequers at BurcotResponded 6 days ago

   Hi Simone, Thank you so much for your truly kind words. We are delighted you had such a fabulous time with us and hope to welcome you back again soon. Many thanks, Mac Osborne. Manager.
   

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3. D

   Duncan

   New York City

   1 review

   2.0

   1 review

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The staff were attentive and helpful (when engaged), but seemed to be overloaded e.g. it was an effort to get their attention. The decor is unusual... just delightful if you like the stuffed heads of African wildlife looming over your dining table. The chef is clearly making an effort to present his food attractively; but aren't teetering towers a little 'yesterday'? My fried crispy duck (salad) and softshell crab both tasted the same - old fryolator oil. My mother's cod was certainly overcooked and looked like it had been frozen at some point on its journey from ocean to Burcot. Disappointed, will not go back. Will warn-off friends and family.
   

   The Chequers at BurcotResponded 6 days ago

   Hi Duncan, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us was disappointing. Please know that this is not the reaction we typically receive from our guests, and it sounds as though we may have had an off day during your visit. We take great pride in both our service and the quality of our food, so your comments are concerning to us. We’d greatly appreciate the opportunity to make this right and demonstrate the high standards we’re known for. Please contact me directly on 07397 887633 or 01865 407771, and we would be delighted to arrange a return visit for you. We’re confident that another experience with us will leave you with a much better impression. I look forward to hearing from you. Many thanks, Mac Osborne. Manager.
   

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4. R

   Ralf

   Oxford

   7 reviews

   2.0

   7 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Loveless, tasteless food. They should rather limit the choice and focus on taste. I had a chicken paté which tasted only of pepper, came with some awful onion jam that didn’t work with the paté and some ordinary, rather soggy toast. The crispy pork belly was just unseasoned chunks of pork belly thrown into the deep fat fryer. A friend had a chicken breast caesar salad with tough, dry chicken and a horrible ready made dressing. Another friend had what they called the World’s best Fish & Chips and it was rather ordinary and less than average in quality.
   

   The Chequers at BurcotResponded 6 days ago

   Hello Ralf, We’re truly sorry to hear that your experience didn’t meet your expectations, as this is not the standard we strive for at The Chequers at Burcot. Had these issues been brought to our attention during your meal, we would have been more than happy to address them immediately and ensure a better outcome for you and your party. I would love the opportunity to change your mind and show you what we’re truly capable of. Please contact me directly on 07397 887 633 or 01865 407771 to arrange a return visit. I'm confident we can provide a dining experience that meets the high standards we set for ourselves and that our guests expect. Many thanks, Mac Osborne. Manager.
   

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5. M

   Martin

   Oxford

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and staff made our Anniversary meal even more special. Thank you everyone!!!!
   

   The Chequers at BurcotResponded 6 days ago

   Hi Martin, Thank you so much for your wonderful comments and allowing us to host your special day. You're welcome back with us anytime so please don't be a stranger. Many thanks, Mac Osborne. Manager.
   

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6. A

   Andrew

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quite frankly, this is the best place in Oxfordshire to eat quality food in a tremendous setting with amazing staff. This is my go to place when I want a business lunch, celebration dinner or family get together.
   

   The Chequers at BurcotResponded 6 days ago

   Hi Andrew, Truly delighted with your lovely comments. You are a valued customer to us and always will be. Look forward to welcoming you back again in the near future. Many thanks, Mac Osborne. Manager
   

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7. C

   Claire

   London

   4 reviews

   5.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Sunday lunch! The open fire was amazing and so was the service and food. Absolutely delicious, thank you
   

   The Chequers at BurcotResponded 6 days ago

   Hi Claire, Thank you so much for your lovely review. We loved hosting you and hope to do it again in the near future. Many thanks, Mac Osborne. Manager.
   

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8. B

   Blayne

   Tampa

   37 reviews

   vip
   4.0

   37 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Super meal as always. Thank you for letting me share my 50th with you! Food always superb and great ambience in the bar area.
   

   The Chequers at BurcotResponded 6 days ago

   Hi Blayne, Thank you for allowing us to host your 50th! We hope to do it again for many years to come. See you soon. Many thanks, Mac Osborne. Manager.
   

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9. J

   Jenny

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was the best burger I’ve had in years - awesome!
   

   The Chequers at BurcotResponded 6 days ago

   Hi Jenny, Great to hear! Thank you for taking the time to leave a review. Many thanks, Mac Osborne. Manager.
   

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10. A

    Andy

    Oxford

    2 reviews

    5.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Very nice food and great service. Lovely restaurant and ambience 😀
    

    The Chequers at BurcotResponded 6 days ago

    Hi Andy, Thank you for taking the time to leave such a lovely review. It was a pleasure hosting you and hope to welcome you back soon. Many thanks, Mac Osborne. Manager.
    

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