The Charlotte

Review summary

1. J

   Jordan

   Unspecified1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very great experience and got our food and drinks so fast great customer service would recommend the whole world to come see what you have to offer
   

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2. T

   Tammy

   Dallas1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food, drinks, and server excellent, front house staff needs work.
   

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3. P

   Penny VIP

   Dallas15 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great. We had the crab claws. Delicious. The spinach artichoke dip is your traditional. Very good. Shared the Caesar salad with blackened chicken. And papayas as a side. DeAnna was very friendly and professional, she gave us great recommendations. The chocolate chip cookies were cute. Cut out in teddy bear shapes.
   

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4. A

   Arleen

   Dallas32 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Pretty pricey with a small menu but strange food pairings. Seemed really disjointed in its offerings.
   

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5. A

   ASHLEY

   New York City5 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Server Charlotte did not notify me that happy hour smash burger does not come with the fries. Who would expect not having a fry with the burger? And notified my friend that wagyu grizzy is a hot dog to my friend. Also, try to take my plate away even my pickle was not done. However, even customer not keep using utensils- that does not mean you take it away without asking. And she took fries away without asking too. Not even refill my friend’s soft drink till it showed the bottom of the glasses. The place was really cute and pretty, planned to come back when I walked into the restaurant but Charlotte ruined my dinner time. I saw your restaurant in instagram and so excited to visit. I did not appreciate her job and because of her unprofessional attitude and the service- my first impression changed. felt like wasted $10 there.
   

   The CharlotteResponded 1 day ago

   Thanks for the feedback, Ashley. We're sorry to hear that your experience with our food didn't meet your expectations. We always strive to provide delicious dishes that are sure to please our guests, and it seems we missed the mark this time. We appreciate your honest feedback and will definitely take it into consideration as we continually strive to improve our food offerings. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Charlotte Management Team
   

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6. h

   hailey

   Baton Rouge1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was absolutely amazing!!! The vibe great, the staff were very attentive, music was 10/10 and the food was GREAT! I will definitely be back.
   

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   The CharlotteResponded 3 days ago

   Hi hailey! We're thrilled to hear that you had an amazing experience at The Charlotte. It's great to know that you enjoyed the vibe, our attentive staff, and the music. We strive to provide a 10/10 experience and your kind words affirm that we're on the right track. We're looking forward to your return and promise to keep up the good work. Best Regards, The Charlotte Management Team
   

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7. J

   Jake

   Dallas10 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good vibes! Get the elotes to start. Good girls night out/brunch/happy hour.
   

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   The CharlotteResponded 5 days ago

   Hi Jake, We’re thrilled to hear that you enjoyed your girls night out at The Charlotte. It's wonderful to know that our elotes hit the spot! We're glad you found our vibe to be good, and we're glad you enjoyed our happy hour. We look forward to serving you again soon. Best Regards, The Charlotte Management Team.
   

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8. D

   Dennis VIP

   Atlanta27 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We went to our first and last Sunday brunch at The Charlotte. The food was just so so, crab cake that tasted premade and deep fried. We had a group of 4 and everyone received their food at different time; spread over 15 minutes. The restaurant had several empty tables, it was definitely not peak time. Our server barely checked on us. We won’t be back. Steer clear.
   

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9. C

   Crystal

   Dallas3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner date with one of my of my girlfriends here and she had never been. Service was great! Hottest was very helpful when my friend was bit late. Food was good and came out quickly! Would definitely go again.
   

   The CharlotteResponded 6 days ago

   Thanks for visiting us, Crystal! We're thrilled to hear that you and your friend had a wonderful dinner date at The Charlotte. It's great to know that you found our service great and our staff helpful. We're also glad that you enjoyed the food and found the wait time to be prompt. We appreciate your kind words and look forward to welcoming you back soon! Best Regards, The Charlotte Management Team
   

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10. D

    Daphne

    Dallas4 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I was seated promptly. The hostess was very nice. My husband was very impressed with out waitress. She gave excellent service. Spaghetti and fish is AMAZING.
    

    The CharlotteResponded 6 days ago

    Thanks for the feedback, Daphne! We're thrilled to hear that you and your husband had a great time dining with us at The Charlotte. It's fantastic to know that you appreciated our prompt seating and excellent service. We're particularly proud of our Spaghetti and Fish dish, which you loved. Your kind words truly mean a lot to us. We hope to see you again soon! Best Regards, The Charlotte Management Team
    

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