The Builders Arms Pub Chelsea

Review summary

1. OT

   OpenTable Diner

   London

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very authentic old style pub with lots of character. Food was very good. However, the reason I'm bothering to write the review is to complement two of the staff. Unfortunately I didn't get their names...but they were both young lads in early 20s. The barman and waiter serving us were extraordinarily friendly, courteous and polite. Both were a great asset to the pub, ensuring that our visit was a 5 star experience.
   

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2. C

   Caroline

   London

   33 reviews

   vip
   4.0

   33 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful diner and served by a really fantastic waiter. He couldn’t have been more helpful and polite. Quick too! We are back for Boxing Day Lunch! 👏🏻
   

   The Builders Arms Pub ChelseaResponded 3 days ago

   Thank you for your wonderful review. It is so lovely to hear our waiting staff left such a fantastic impression. We look forward to hosting you on Boxing Day! Many thanks The Builders Arms Team
   

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3. P

   Penny

   London

   19 reviews

   4.0

   19 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had a delicious lunch and glass of wine - very comfortable and clean
   

   The Builders Arms Pub ChelseaResponded on November 18, 2024

   Thanks for the review Penny. I shall pass on the review to the team and we hope to see you again soon The Builders Arms Team
   

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4. j

   jonathan

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Lovely pub with service to match. Very good value.
   

   The Builders Arms Pub ChelseaResponded on November 18, 2024

   Thank you for taking the time to send us a review Jonathan. We look forward to hosting you again soon The Builders Arms Team
   

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5. L

   Liam

   London

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal at The Builder's Arms - great atmosphere and steak was delicious!
   

   The Builders Arms Pub ChelseaResponded on November 18, 2024

   Thank you for your great review Liam. We hope to host you for another delicious steak soon! The Builders Arms Team
   

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6. P

   Philip

   London

   1 review

   vip
   4.0

   1 review

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Okay. Food was upper average. Service likewise. Suspect Sunday lunch would be very good
   

   The Builders Arms Pub ChelseaResponded on November 18, 2024

   Thank you for your review Philip. We hope to host you again soon, maybe for that Sunday Roast! The Builders Arms Team
   

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7. R

   Rob

   New York City

   31 reviews

   vip
   3.0

   31 reviews

   Dined on October 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ugh…our first experience at this neighborhood pub was a Sunday roast-which was tremendous. That being said, we decided to return for lunch on a Tuesday, which was not terrific. As during the first visit, service was excellent, but we were only one of two tables, and starters took almost 40-minutes to arrive. I ordered fish and chips as my main, and the chips were barely warm-fish could have been hotter too, but I didn’t mention it. Our server brought replacement chips, but disappointingly, they weren’t triple cooked. During our Sunday there, we finished with the apple pie, which was prob the best I’ve ever had, but being that service was so slow on Tuesday, we didn’t dare chance ordering a pudding and coffee. Anyway, our server didn’t charge us for two large bottled waters, and offered an additional discount-which was appreciated. We gave him an additional tip, because he was courteous and friendly throughout, and we certainly didn’t blame him for the kitchen’s issues. We’ll prob return in the future, and be hopeful that the food experience will be as it was during our first visit.
   

   The Builders Arms Pub ChelseaResponded on November 6, 2024

   Hello Rob Thank you for your review, we are sorry that your second visit with us wasn't as successful as your first. We would love to invite you back in sometime soon to showcase our usual standards of service. Please do email info@thebuildersarmschelsea.co.uk to chat further. Many thanks The Builders Arms Team
   

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8. R

   Rene

   Sydney

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing, attentive and very friendly and warm. Food was very good as well.
   

   The Builders Arms Pub ChelseaResponded on November 6, 2024

   Thank you for the lovely review regarding our waiting staff and food. We hope to host you again soon The Builders Arms Team
   

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9. R

   Rob

   New York City

   31 reviews

   vip
   5.0

   31 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommended, from starters to puddings…service was friendly and attentive…
   

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10. M

    Mary

    London

    6 reviews

    vip
    1.0

    6 reviews

    Dined on October 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Understaffed and very unprofessional. Food was mediocre.
    

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