The Brown Swan

The Brown Swan reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christyn

   Philadelphia3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I was visiting for a business event in another town. I chose this restaurant because it accepted reservations, while others did not. Our server was very busy, and a different staff member delivered our ordered food. Meals are served in wide, shallow bowls rather than typical plates. The sea of risotto dwarfed my salmon, and the three asparagus spears looked lonely. The meal was good, although I couldn't rate the risotto because I avoid starch. I knew it was there and didn't request anything different. The filet was cooked as requested. The GF short ribs smelled amazing as they were carried past our table. I confess a tinge of buyer's remorse. Next time? The ambiance was charming. Live entertainment in the bar area contributed to the background noise; the atmosphere was quiet without it. The location and the lake are beautiful.
   

   The Brown SwanResponded 1 day ago

   Thank you for dining with us and for sharing such thoughtful feedback. We’re glad to hear you enjoyed the ambiance, the beautiful lakeside setting, and that your filet was cooked to your liking. We appreciate your notes on presentation and portioning, and will be sure to pass that along to our culinary team. It’s always our goal to deliver both memorable flavors and a balanced plate. We do hope you’ll return and try those short ribs next time—they’ve become a guest favorite for good reason!
   

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2. M

   Marianne

   New York City5 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful plates. Excellent flavor ! Short ribs were so tender and delicious! Calamari had quite a kick with the jalapenos! Fig flatbread was melt-in-your mouth delicious! Desserts was rich ! The setting was beautiful! Service was excellent. Server was very knowledgeable and answered all our questions! We had a wonderful evening and we’ll be back to try out The Tavern! Compliments to your wonderful Chef!
   

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   The Brown SwanResponded on May 5, 2025

   Thank you so much for the kind words! We're thrilled to hear you enjoyed everything from the short ribs to the fig flatbread—and that dessert hit the spot! It's wonderful to know our setting, service, and chef made your evening memorable. We can’t wait to welcome you back soon for a visit to The Tavern!
   

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3. T

   Thomas E

   Upstate NY1 review

   2.0

   Dined on April 24, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Scallops were not made as described on menu. Salmon was tiny. On the good side filet mignon was excellent.
   

   The Brown SwanResponded on April 25, 2025

   Thank you for your feedback. We're sorry to hear the scallops and salmon didn’t meet expectations, and we appreciate you letting us know. We’re glad you enjoyed the filet mignon, and we’ll be sure to share your comments with our culinary team. Please reach out directly—we’d love the chance to make it right.
   

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4. B

   Beth

   New York City1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table was ready as soon as we arrived. The staff was very attentive. The food was delicious and plentiful. It was very easy to have a conversation as the tables were spaced nicely apart. It was a lovely way to spend Easter.
   

   The Brown SwanResponded on April 21, 2025

   Thank you for spending your Easter with us! We’re so glad you enjoyed the food, service, and relaxing atmosphere. It means a lot to hear it was a lovely experience—we hope to welcome you back again soon!
   

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5. T

   Tara

   Maine7 reviews

   4.0

   Dined on March 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Waitress was friendly and courteous. Food was fabulous. But the experience was disjointed. Service to get drinks, apps, food, checks was slow and labored. Almost 3 hours for dinner….. Yes we had a big party but we were the only table in the place for the majority of the night. Not sure the disconnect? Will try it again and hope for better timing!
   

   The Brown SwanResponded on March 14, 2025

   Thank you for your honest feedback! We're so glad you enjoyed the food and friendly service, but we’re sorry to hear that the timing of your meal was not as smooth as it should have been. We appreciate your patience and will share this with our team to improve the experience. We truly value your willingness to give us another try and look forward to providing a more seamless visit next time!
   

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6. L

   Loretta

   New York City3 reviews

   3.0

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The lodge is lovely but short on waitstaff. Also the bright high hat lights takes away from the rustic lodge. More cafeteria like atmosphere. Food was average...salads were the best part. Bar room was nice as well as the outside winter ice carvings
   

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   The Brown SwanResponded on March 19, 2025

   Thank you for your feedback! We're glad you enjoyed the bar, winter ice carvings, and salads. We appreciate your thoughts on the lighting and service—we’re always looking for ways to enhance the dining experience. We hope to welcome you back for an even better visit in the future!
   

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7. B

   Bruce

   New York City1 review

   4.0

   Dined on February 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice, welcoming staff. Great service. Rustic atmosphere which could be made a tad more elegant for dinner, but overall a pleasant experience. Very good food and menu selection.
   

   The Brown SwanResponded on February 18, 2025

   Thank you for your kind words! We're glad you enjoyed the food, service, and welcoming atmosphere. We appreciate your feedback on the dinner ambiance and will keep it in mind as we continue to enhance our guest experience. Hope to see you again soon!
   

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8. M

   Melissa

   Greater Boston1 review

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 3

   Justin is THE best! There were a couple of kitchen errors but Justin was fantastic and resolved everything. Extremely professional and friendly!
   

   The Brown SwanResponded on February 12, 2025

   Thank you for your kind words about Justin! We're thrilled to hear he took great care of you and made things right. We appreciate your patience with the kitchen errors and hope to serve you again soon for a seamless experience!
   

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9. L

   Lenya

   Denver1 review

   5.0

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at The Brown Swan was excellent! It's beautiful. The service was excellent and staff was extremely friendly and personable. And the food was amazing! This is definitely a place we will recommend to others and we will definitely be returning .
   

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   The Brown SwanResponded on January 17, 2025

   Thank you for such a wonderful review! We're so glad you enjoyed the beautiful setting, excellent service, and amazing food at The Brown Swan. Your kind words mean the world to our team, and we’re thrilled to hear you’ll be recommending us and returning. We can’t wait to welcome you back!
   

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10. L

    Lisa

    New York City1 review

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Dinner on NYE was a buffet that offered a wonderful variety across several stations, including one for the children. There were choices for every palate, and the food was delicious. The winter margarita was tasty, and the service was excellent.
    

    The Brown SwanResponded on January 6, 2025

    Thank you for celebrating New Year’s Eve with us! We’re thrilled you enjoyed the buffet variety, and that the children’s station was a hit. It’s wonderful to hear you loved the food, winter margarita, and our service. We hope to welcome you back soon for more delicious dining experiences!
    

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