The Americano - Atlanta

Review summary

1. C

   Chuck

   VIP

   Atlanta Metro

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was so kind recognizing our anniversary with special items. Excellent filet.
   

   The Americano - AtlantaResponded 1 day ago

   Dear Chuck, Thank you for sharing your experience at The Americano Restaurant. We were honored to play a role in your anniversary celebration, and we appreciate your compliments on our flavorful filet. Our team hopes to have the pleasure of welcoming you back! Kindest regards, Daniel Padberg Director of Food and Beverage
   

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2. T

   Tony

   VIP

   Atlanta Metro

   108 reviews

   5.0

   108 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pasta is the star of the show - definitely very fresh and the Bolognese sauce was to die for. We are locals, came for our anniversary and were treated like royalty. Our server was fantastic and alway just appeared exactly when needed. I believe her name was Courtney.
   

   The Americano - AtlantaResponded 2 days ago

   Dear Tony, Thank you for taking the time to provide feedback about your dining experience. We’re pleased to hear that our menu offerings intrigued you, and that you appreciated our exceptional service. It was a pleasure to host you for your special occasion, and we look forward to creating another memorable experience in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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3. T

   Thomas

   Alabama

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. 10/10. Will be back
   

   The Americano - AtlantaResponded 2 days ago

   Dear Thomas, Thank you for dining with us recently. It's wonderful to know you thoroughly enjoyed our delicious offerings, and we appreciate you mentioning our exceptional service. Your perfect rating means the world to us, and we look forward to your return. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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4. V

   Victoria

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience and the steak was fire. We enjoyed the steak, wedge salad, fritto (which was perfect), and wine. The rigatoni was underwhelming and not tasty so kind of disappointing but the steak made up for it.
   

   The Americano - AtlantaResponded 1 day ago

   Dear Victoria, We appreciate your compliments and thank you for your honest feedback. It was a pleasure to serve you and we hope you will return soon. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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5. A

   Antonio

   Atlanta Metro

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Experience was great, server and staff was great as well. Food was good but not amazing as I hoped. Seating was intimate and decor was very nice for a date night. Had a couple of drinks which were decent. Nice spot for a date night or celebration. They do validate valet service which was a nice touch.
   

   The Americano - AtlantaResponded 2 days ago

   Dear Antonio, Thank you for being our guest recently. It was wonderful having you dine with us, and we appreciate your kind words about our exceptional service and tasteful decor. However, we regret that our offerings left a little to be desired. Your input is greatly appreciated, and we'll be sure to share it internally for further consideration. We hope to welcome you back soon for a dining experience that exceeds expectations. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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6. E

   EJ

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I had made a reservation, but I was assigned a seat near the entrance, which I didn’t like. Requesting a change took some time. The server taking our order seemed very inexperienced, and the manager was quite unkind. The drink I ordered was incorrect, and one of the dishes arrived 30 minutes late. It was a very bad experience.
   

   The Americano - AtlantaResponded 1 day ago

   Thank you for dining with us recently. We always aim to deliver top-notch service and would like to deeply apologize if this was not what you received. Rest assured, your comments will be reviewed with our team to ensure improvements are made in these areas. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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7. B

   Brenyo

   Atlanta Metro

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely restaurant. Folks were super nice. Ambiance was excellent. Quite pricey. Good for an occasional neal experience
   

   The Americano - AtlantaResponded 2 days ago

   Dear Brenyo, Thank you for sharing your experience! We're thrilled you enjoyed the ambiance and the service at our restaurant. We understand that pricing can be a factor, and we appreciate you considering it a special occasion experience. We hope to welcome you back again soon! Kindest regards, Daniel Padberg Director of Food and Beverage
   

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8. T

   Timothy

   VIP

   Fort Lauderdale

   21 reviews

   4.0

   21 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Outstanding experience - good food attentive service
   

   The Americano - AtlantaResponded 6 days ago

   Dear Timothy, Thank you for the glowing feedback regarding your time at The Americano Restaurant. It's fantastic that the combination of delicious cuisine and attentive service created such an exceptional experience. Your kind words are greatly appreciated, and we hope you'll consider joining us again very soon. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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9. N

   Natalie

   VIP

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and ambiance were amazing!!! The hosts and the manager that checked on us were great as well!
   

   The Americano - AtlantaResponded on December 23, 2024

   Dear Natalie, We're delighted that your dining experience at The Americano Restaurant was one to remember. It's incredible that our delicious food offerings and our team's friendly service enhanced your time with us. Thank you for your excellent review, and we look forward to welcoming you back in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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10. J

    Jackie

    Atlanta Metro

    16 reviews

    2.0

    16 reviews

    Dined on December 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    Was very excited to try this spot for a birthday/holiday dinner, but it disappointed. It has all the makes of an incredible dining experience but felt short especially in service. There was no host to greet us on arrival, the manager waited for the host to seat us and then she just offered us to wait at the bar - weird considering we specifically asked to be seated as we were carrying presents and coats. The hostess came off as if it was an inconvenience for us to be there. Actual server was rarely around, drinks were too sweet even after providing this feedback, entrees came out at different times for our party and steak was overcooked. Dining room furniture was beat up and chipped. Elevated menu and look that has so much potential but is poorly executed.
    

    The Americano - AtlantaResponded on December 17, 2024

    Dear Jackie, Thank you for taking the time to leave us your feedback. We apologize for any disappointment in the food and service that you received during your recent visit. Our team is dedicated to improving for the future, so we'll be sure to discuss your comments internally and make changes where necessary. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
    

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