Texas de Brazil - Jacksonville

Review summary

1. R

   Roman

   Jacksonville

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We had a really disappointing experience at this restaurant. Despite having a reservation, we were not seated on time. Once we were finally seated, we waited 15 minutes before receiving water, and only after flagging someone down. We never had a dedicated server, which made the entire experience frustrating. Throughout the meal, service was slow and inattentive. Our plates were the last to be cleared, and we had to wave someone down just to get our check. It felt like we were completely overlooked. While we understand that restaurants can get busy, the lack of attentiveness and service made for a poor dining experience. Unfortunately, we won’t be returning.
   

   Is this helpful?

2. J

   Jenifer

   Jacksonville

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   The service was great but the food was not as good as before
   

   Is this helpful?

3. K

   Kyla

   Jacksonville

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Made a reservation for 7:45, when I got there I was told I had to wait and didn’t get sat until 8:20. Our server was okay, not the nicest. The grazing bar was fair, nothing crazy. Our meats were often cold and either cooked so well done it was like jerky or they were very raw. We were there for a birthday, not once was there anything special with that. Overall not a great experience and will not be returning. Much rather go to Fogo de Chao
   

   Is this helpful?

4. A

   Amanda

   Las Vegas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   The food was great, but the service was terrible. We have dined at many Texas De Brazil locations around the country and this location was by far the worst. We waited 10 minutes for our drink order, then we were completely done with our 1st round of salad and soup bar and our drinks (not even water) had not shown up. The servers with the meat were extremely slow to come around to the tables. We waited for drink refills and the server didn’t even remember what we were drinking and brought us the wrong thing. Great food. Horrible service. Because the service was so poor, it made it a bad experience.
   

   Is this helpful?

5. J

   Japonica

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I guess they only cook well done if asked cause it was hard to get the beef. I had to wait everytime.
   

   Is this helpful?

6. S

   Stefany

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was amazed at the quality of the food, and my server, Ana, was pleasant and very nice. I will definitely dine here again.
   

   Is this helpful?

7. D

   Dave

   Jacksonville

   31 reviews

   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a great experience for Valentines! A nice selection of meats to go along with the salad bar that has some very good sides!
   

   Is this helpful?

8. G

   George

   Jacksonville

   23 reviews

   1.0

   23 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   My wife and I had a 5:45 reservation and were seated immediately. The server was prompt to great us and instructed us regarding the experience. The server was very busy with many tables and we wait 45 minutes for one small piece of picanha and one rib after our salad bar. The meat servers never brought what we requested three times. The manager was not receptive to our complaints. We left and went elsewhere
   

   Is this helpful?

9. M

   Matthew

   Jacksonville

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Family and I enjoy coming here and eating as a family and the Constant Food that comes out is AWESOME!!!!!!!!!
   

   Is this helpful?

10. R

    Rich

    Coastal Georgia

    1 review

    4.0

    1 review

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our server Jonathan was the Best. The meats were delicious, the side dishes were alright and the salad bar was excellent.
    

    Is this helpful?