Telefèric Barcelona - Palo Alto

Review summary

1. K

   Karl

   San Francisco

   25 reviews

   3.0

   25 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food and atmosphere was good, service not as good as the food
   

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2. J

   Jane

   VIP

   London

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food, good service. Interesting menu. Some food really outstanding. Way too crowded and way too noisy. Could not have a conversation with guests. Very loud music. will not go again because of the loud environment. This is not the place for relaxing conversations with companions.
   

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3. V

   Venkat

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food . We are full after couple of tapas and didn’t get to taste the main dishes
   

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4. F

   Florence

   VIP

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food is small portion but overpriced. Some are flavored too much
   

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5. D

   Derek

   VIP

   New Orleans

   11 reviews

   4.0

   11 reviews

   Dined on December 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good Paellas. Octopus and crab croquettes were awesome. Wine list is very good.
   

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6. S

   Shripad

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent and served hot. Imaginative tapas, very nice combo of fried and fresh. All nicely flavored. The squid ink risotto was excellent, good combo. The waiter was very accommodating with our group size. Interesting sangrias, would recommend. Too noisy for conversation!
   

   Telefèric Barcelona - Palo AltoResponded on December 20, 2024

   Hola Shripad, Thank you for your kind words! We're thrilled to hear that you enjoyed our food and found our service to be excellent. It's great to know that you enjoyed the fried and fresh tapas, and the squid ink paella. We're glad that our sangrias hit the spot! We apologize if the noise level affected your conversation, but we're glad that you still had a great time. We truly appreciate your feedback! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back again soon! Gracias!
   

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7. A

   Ann

   VIP

   San Francisco

   38 reviews

   4.0

   38 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great and service as well. Sadly, the noise level was painful.
   

   Telefèric Barcelona - Palo AltoResponded on December 19, 2024

   Hola Ann, Thank you for your kind words about our food and service! We're thrilled to hear that you enjoyed both. We apologize for the noise level during your visit, and we truly appreciate your feedback. We're always working to improve the dining experience, and we will take your comments into consideration to create a more comfortable atmosphere. Thank you for choosing Telefèric Barcelona, we hope to welcome you back soon! Gracias!
   

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8. G

   Geri

   VIP

   San Francisco

   199 reviews

   3.0

   199 reviews

   Dined on December 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   We ordered the Iberia pork paella and it was disappointing. The paella stuck to the pan and the pork was dry and not juicy. It was obviously overcooked. We had the tuna tacos and those were good. The octopus was good. The 20 percent tip that was included was not justified. There was really no service except the food delivery. Tables were close together and the maitre’d stuck us right in the middle between 2 very close tables. Was very disappointing this time for us - no service, overcooked paella -
   

   Telefèric Barcelona - Palo AltoResponded on December 18, 2024

   Hola Geri, Thank you for sharing your feedback. We’re sorry to hear that your experience with the food didn’t meet your expectations, particularly with the Ibérico Pork paella. At Telefèric Barcelona, we aim to bring the authentic flavors of Spain to our guests, and we regret that this wasn’t the case during your visit. We’ll be sharing your comments about the paella and service with our teams to ensure we improve moving forward. Regarding the service charge, it is included as part of our commitment to fair wages for all employees, as noted on our menu and website, but we apologize if this was not clearly communicated. We’d love the chance to welcome you back for a better experience. Please reach out to us at info@telefericbarcelona.c... if you'd like to discuss further. Gracias!
   

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9. J

   Jenny

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious tapas and paella. Attentive service was appreciated for my party of 9. Energetic, lively crowd and ambiance. Perfect for a fun night out with friends. I will be back.
   

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10. A

    Al

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food great service. Tough on the parking though. 
    

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