Tacolicious - Palo Alto

Review summary

1. K

   Kate

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always fun and the food is delicious. A lively environment but not too loud. Their salads are very good, and interesting. I don’t feel sad about having eaten a salad at a Mexican restaurant!
   

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2. M

   Margo

   VIP

   Salt Lake City

   10 reviews

   5.0

   10 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome night! Starting with delicious Margaritas at happy house . Had the chicken tacos and shrimp tacos, that did not disappoint. Service was as amazing as. Will definitely return.
   

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3. H

   HEATHER

   VIP

   Chicago

   7 reviews

   3.0

   7 reviews

   Dined on November 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Happy hour has a lot of ground beef options. Wait staff is VERY nice, but struggles to explain the differences in the tacos and other items - so you just order the Clown Tacos hoping you'll like them - no descriptions on menu. We went for Happy Hour - price was good, and drinks were tasty.
   

   Tacolicious - Palo AltoResponded on November 8, 2024

   Thanks so much for the feedback, Heather. We really appreciate you taking the time to share your thoughts. Our new happy hour menu is still a work in progress, but we're committed to training our team so they can confidently and accurately describe our new TBell-inspired offerings. Please let us know if you have any other suggestions - we're always looking to improve the customer experience. We look forward to taking care of you again soon!
   

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4. M

   Matthew

   VIP

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was a great experience! Salsa & chips came right out when we were seated; guacamole was fresh. The taco options are diverse but pair nicely: the Vampiro and Mushroom Carnitas were delicious. The house-made organic corn tortillas hold the ingredients well but are still soft and flavorful, as good as it gets for what is a complex recipe to prepare. The margaritas were well balanced albeit a little high priced for lunch. I loved the outdoor seating; it was unique, durable, and even with the narrow sidewalk we felt comfortable and cozy. Service was proper for the lunch crowd, looking forward to a happy hour here one day.
   

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5. D

   Drew

   San Francisco

   1 review

   5.0

   1 review

   Dined on September 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! The manager happened to be standing near our table when we had a question - she was super helpful and kind! Thanks so much!
   

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6. Y

   Yvonne

   VIP

   Columbus

   4 reviews

   3.0

   4 reviews

   Dined on September 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was very slow, despite all tables around us being tended to regularly. Food was fine but nothing exceptional. There was a small piece of fish in my food (cross contamination) and this is very disappointing considering I’m a vegetarian.
   

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7. CS

   CoryS

   Detroit

   2 reviews

   2.0

   2 reviews

   Dined on September 12, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was poor. We waited over 10 minutes to get our drink order in and then the waitress was awkward with how she asked people what they wanted. Not friendly or warm. She seemed annoyed. Tacos came out on one big platter, and the tortillas were chewy.
   

   Tacolicious - Palo AltoResponded on September 13, 2024

   Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience didn’t meet our expectations. We strive to provide excellent service and delicious food, and it’s clear we fell short during your visit. I apologize for the delay and for any discomfort you felt with our staff. We value warmth and friendliness in our service, and I will address this with our team to ensure improvements are made. As for the tortillas, it’s disappointing to hear that they didn't meet your expectations either. Your comments are invaluable, and I will relay them to to ensure we maintain the high quality we aim for. Thank you once again for your feedback. We appreciate your input, and I hope you'll consider giving us another chance to show you what Tacolicious is all about
   

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8. L

   Letty

   VIP

   San Francisco

   54 reviews

   5.0

   54 reviews

   Dined on September 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely place with delicious food ! My favorite is chicken lime soup , carnitas tacos and the churros
   

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9. BC

   BrianC

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on August 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great tacos, chips & salsa, especially if you include their delicious soup with the $17 lunch special!
   

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10. OT

    OpenTable Diner

    VIP

    San Francisco

    1 review

    4.0

    1 review

    Dined on July 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    food and drinks are excellent. if you sit outside, ambience is great, but it is super loud inside.
    

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