Sweet Basil - Vail

Review summary

1. GN

   GregN VIP

   Toronto5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals in the city Eberybtouch ooint with the staff was perfect The food was delicious and the favours were so creative, unique !
   

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2. A

   Alan VIP

   Nashville7 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Lovely restaurant. And great ambiance. Ordered 2 roasted duck dishes. Very tasty, but very small for the price. One order of the pork dish, very tough meat. Not enjoyable at all. Probably the toughest meat I’ve eaten in a restaurant for the price tag. Steak tartar was amazing. French onion lasagna was so good. And we ended the evening with the cherry bomb dessert - decadent.
   

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3. K

   Kara VIP

   New York City7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Atmosphere excellent. Food excellent. Service professional.
   

   Sweet Basil - VailResponded 2 days ago

   Thank you for the 5 star review!
   

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4. s

   stacia

   New York City6 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Waitress tried to take our order within 5 min of sitting down and 3 more times before we ordered wine. Also appetizer was 11/10 (least order potato one) but my lamb chops were not that tender and just 7/10. Disappointed as I had a great meal at this restaurant a few years ago. What was nice is ambiance, well spaced tables, low noise level.
   

   Sweet Basil - VailResponded 2 days ago

   Thank you for the feedback Stacia. We really value and appreciate every comment as it allows us to identify the areas to improve. We hope to have you all back again soon
   

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5. OT

   OpenTable Diner VIP

   Oklahoma City2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Five of us, and everyone’s food came out cold. Taste was great. But for sweet Basil, and the price this shouldn’t happen.
   

   Sweet Basil - VailResponded 2 days ago

   Thank you for this feedback. It is very valuable to us and please know it has been received. We hope to have you all back soon and we can provide a better experience
   

   2 people found this helpful

6. M

   Mikelle VIP

   Houston7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for lunch and The whipped feta was amazing!!
   

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   Sweet Basil - VailResponded 2 days ago

   Thank you for the 5 star review Mikelle! We are so glad to hear you enjoyed your time and we hope to have you back soon!
   

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7. L

   Lauren

   Phoenix4 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We have been dining at this restaurant for over 20 years, but unfortunately, the past few visits have been well below average. Still, given its history—including a Michelin star—we wanted to give it one last chance while celebrating my father’s and husband’s birthdays. Big mistake. Three strikes, and they’re out. This was, without a doubt, one of the worst dining experiences we’ve ever had—not just in Vail, but anywhere. The food was shockingly bad. The lamb was overcooked, with more than half of the medallions consisting of pure fat. Service was equally terrible. Our server showed no interest in addressing our concerns when we mentioned the food quality—just silently took the plates away. Another server, when taking our dessert order, casually said, “Well, that’s too bad,” and that was the extent of their concern. No manager ever came to check in. It took over an hour just to receive a cocktail. And the service? We’ve received better hospitality at fast food restaurants. Our waitress was not only impersonal but outright rude. For a restaurant that once held a Michelin star, this experience was unacceptable. We will never be returning, and we strongly advise others to avoid it as well.
   

   3 people found this helpful

8. OT

   OpenTable Diner

   Dallas2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was a hit! Not one miss or regret. The sea bass and yellowtail were definitely stars of the show. The drinks were incredible. Highly recommend!
   

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   Sweet Basil - VailResponded 2 days ago

   Thank you for the 5 star review! We are so glad you enjoyed your time with us! We hope to have you back soon!
   

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9. H

   Holly

   Denver16 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Stavo (Stephan) was amazing! He explained the whole menu and helped with dietary restrictions. What a lovely experience!
   

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   Sweet Basil - VailResponded 2 days ago

   Thank you for the 5 star review Holly! We are so glad to hear you enjoyed your time with us and that you enjoyed your server! We hope to have you all back again soon!
   

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10. P

    Pedro VIP

    Las Vegas215 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    There was nothing too impressive about the experience. The food was average, the service slow and the ambience ok but not worth the premium.
    

    1 person found this helpful