Sunset Monalisa

Review summary

1. B

   Barbie

   VIP

   Baja California

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Es toda una experiencia increíble , tienen una atención muy buena y los alimentos deliciosos
   

   Is this helpful?

   Report
2. B

   Becky

   VIP

   Central Coast

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing views and good food and wine selection but still overpriced.
   

   Is this helpful?

   Report
3. R

   RICHARD

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Sunset Monalisa came highly recommended for its breathtaking views and elevated dining experience, so I was excited to visit during my trip to Cabo. Unfortunately, my experience left much to be desired. Upon arrival, the host informed me that the restaurant was reservations-only and that premium seating required an additional fee. However, I had already secured a reservation easily through OpenTable without any mention of these extra costs. This initial exchange set a sour tone, especially when the host claimed she didn’t know when my table would be ready. For a restaurant of this caliber, I found this to be unprofessional and disappointing, almost like an attempt to upsell customers unnecessarily. To their credit, the manager stepped in after realizing I wasn’t happy and accommodated us properly. While I appreciated this effort, it’s unfortunate that it took the implication of a review to receive adequate service. Now, onto the food. I ordered the Japanese wagyu and the raw oysters, both of which sounded promising but failed to deliver. The wagyu was tender, but the flavor didn’t stand out, and the oysters were just average. For the high price point, I expected to be wowed, but the dishes fell flat. The view may be stunning, but when I’m paying such a premium, I expect the food to match the scenery. The saving grace of the evening was our server, who was attentive, personable, and genuinely committed to making our experience enjoyable. He went above and beyond, which made the night feel slightly less disappointing. Ultimately, Sunset Monalisa feels like a restaurant that relies heavily on its location to justify exorbitant prices. While the views are undeniably gorgeous, there are other restaurants in Cabo offering similar scenery without the steep cost and service hiccups. For me, this was a one-and-done experience. If you go, do so for the sunset, not the dining.
   

   Sunset MonalisaResponded today

   Dear Richard; Thank you for sharing your recent experience at Sunset Monalisa. We’re truly sorry to hear it didn’t meet your expectations. Your feedback is extremely valuable to us, and we sincerely apologize for any inconvenience caused. Please rest assured that we’re already taking steps to address this and prevent it from happening again. We’d be grateful for the opportunity to make it up to you. If there’s anything we can assist you with, please don’t hesitate to reach out to us at via WhatsApp at +52 6242545750. Your satisfaction is our top priority, and we look forward to providing you with an exceptional experience in the future. Warm regards, Sunset Monalisa, Los Cabos
   

   Is this helpful?

   Report
4. N

   Nancy

   VIP

   Detroit

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful location for a sunset dinner. My husband ordered a steak which came to the table on a little charcoal grill, and he said it was one of the best steaks he’s ever had. I ordered the three course dinner, and had the fennel salad and the short rib, ravioli, and it was delicious. We tried some Mexican wine, which was pretty cool, but not my favorite. I would highly suggest going here if you have a night to spare while in Cabo. It was truly a great experience.
   

   Is this helpful?

   Report
5. B

   Brianda

   Cancun

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Well.. not what was expected! We were a party of 5, each person spent about $100! One person ordered the ravioli, and come on, there were only 3!!!!! Another person ordered a 16 oz steak and it was rock hard from the outside. And the presentation was completely horrible for the value of the plate! It was a big piece of steak, not sliced not nothing, not visually appealing AT ALL! & the eyes are the first thing that eats. Now the service, the restaurant wasn’t even packed and we spent a total of 3 hours!!! Our courses were all late, one came out in 14 minutes the other came out in 30 minutes, very inconsistent. The views were amazing!! But not worth coming back for the price! We knew we were gonna spent a buck, but for those portion sizes it was ridiculous. Not even in the nicest restaurant in USA this happens.
   

   Is this helpful?

   Report
6. R

   Ryan

   Nashville

   15 reviews

   2.0

   15 reviews

   Dined on December 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Pretty disappointed. Even worse considering the price.. everything was very average, zero wow factor..
   

   • 

   Sunset MonalisaResponded on December 13, 2024

   Dear Ryan; We are truly sorry to hear about your recent experience at Sunset Monalisa. Your feedback is incredibly important to us, and we apologize for any dissatisfaction you may have faced. Please know that we are addressing this matter promptly to ensure it doesn’t happen again. We would greatly value the chance to make it up to you and provide the exceptional experience you deserve. If there’s anything we can assist with, please don’t hesitate to contact us on WhatsApp at +52 624 254 5750. Your satisfaction remains our top priority, and we hope to welcome you back soon. Warm regards, Sunset Monalisa, Los Cabos
   

   Is this helpful?

   Report
7. d

   dale

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic. Our servers were professional yet very personable. The music was absolutely fabulous
   

   Sunset MonalisaResponded 7 days ago

   Thank you so much for the five stars, Dale! We’re delighted that your visit to Sunset Monalisa was worthy of such a rating. We'd love your thoughts if you ever want to share more about your experience. We look forward to welcoming you back soon—2025 has exciting new surprises and special events that we think you’ll enjoy. See you again soon! 🌅✨ Warmest regards, Sunset Monalisa, Los Cabos
   

   Is this helpful?

   Report
8. D

   David

   Hawaii

   4 reviews

   4.0

   4 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The scenic setting and ambience (with live music) are wonderful for sharing a special occasion in Cabo. Somewhat different cuisine in a Mexican inspired Italian take. The food was good but I’ve had better Italian but the bread was one of the best, crusty and buttery soft.
   

   Is this helpful?

   Report
9. F

   Frank

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   We were there same time last year everything was fabulous! We brought friends there this year, not so good. Entertainment was good, not great like last year. Same with the food, had to use a knife to cut the scallops. Also, they give you a short pour when you order gin or vodka on the rocks, your lucky if you get an ounce, for the price they charge for a drink that was not acceptable. Disappointed.
   

   Is this helpful?

   Report
10. J

    Judy

    Denver

    7 reviews

    5.0

    7 reviews

    Dined on December 2, 2024

    1. Overall 5
    2. Food 3
    3. Service 3
    4. Ambience 5

    Table side was not available . Disappointed in that. Views exceptional.
    

    Is this helpful?

    Report