Sugar Palm Ocean Avenue

Review summary

1. M

   MIKAEL

   Los Angeles5 reviews

   4.0

   Dined on January 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   A little pricey, but the food was good, but not amazing. The service was nice and polite, even though they overcharged me. But the manager gave us free parking. It is basically a nice breakfast/brunch/lunch spot in a very nice hotel.
   

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2. A

   Anurag

   San Francisco5 reviews

   5.0

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Nice ambiance. I really enjoyed the breakfast omelette and cappuccino.
   

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3. S

   Steve

   New York City39 reviews

   4.0

   Dined on December 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is delicious and the service very good. However it is very expensive for what you get.
   

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4. J

   Jaymie VIP

   New York City9 reviews

   4.0

   Dined on October 3, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   It was ok, the food was nothing memorable but the service and ambiance was outstanding
   

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5. S

   Stephanie VIP

   London5 reviews

   3.0

   Dined on September 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Was staying at the hotel and our dinner experience left a lot to be desired. We had a reservation but there was no hostess to great us, seat us, or check off our reservation. We seated ourselves. Ordered the cheese board which was great, and the crispy chicken which was also delicious. The rest of the meal not so much. Salmon for entree was dry. Don’t think it was overcooked, just not a quality piece of fish. Beans served with the fish needed salt and were just bland. At some point our waiter had left without saying anything and someone else started covering our table. The restaurant was pretty empty for a Friday night. We asked which dessert was best and ordered it. The flourless chocolate cake was pretty horrible especially considering how pricey the food is here. I expected a really nice dessert but honestly it was so dry , something from the bakery at Ralph’s would have tasted better. The restaurant serves a lot of the same food for lunch and dinner, not enough variety to make me want to stay at the hotel again. Definitely wouldn’t come to the hotel just to eat that’s for sure.
   

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6. K

   Kathleen VIP

   Los Angeles8 reviews

   5.0

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at Sugar Palm and it was a good experience. Pretty restaurant flowing to the back patio and pool area. Had a Reuben and short rib grilled cheese sandwich, shared that was yummy. Good service.
   

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7. A

   Alex VIP

   Connacht1 review

   5.0

   Dined on August 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the pleasure of spending our first dinner at Maui here, and it was amazing. We were celebrating our honeymoon and the service was outstanding, everyone made sure we were having the best experience we could. It is also worth saying that this place just reopened after being the HQ for the red cross after the awful wildfires they suffered a year ago, so if you come to Maui please pass by and ask for Ford! You won’t regret it!
   

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8. S

   Sean

   Toronto2 reviews

   5.0

   Dined on August 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful patio, delicious food, friendly service.
   

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9. P

   Phil

   Los Angeles2 reviews

   1.0

   Dined on August 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   This is the first time I’ve ever posted a negative review. I ordered oysters and they were good. Very small but good. Then 2 entrees, the flank steak and salmon, neither had ANY flavor to them what so ever. It was incredible. It was almost a science experiment with the mission to remove all taste… I had to ask my girlfriend if it was just me… it was not… it wouldn’t be so bad if it wasn’t $45 per entree for the small portion. In my opinion, when you jump over the $30 mark it better be something that makes you say, hmmm that’s pretty darn good… They don’t have enough servers for the space and I was surprised on a Friday night with nice weather this was the case. The ambiance is very nice, but it’s obvious why the Viceroy isn’t the hopping place it used to be. *Nothing to do with the restaurant, but we then went to a comedy show right after dinner onsite at the hotel and it was awful and I mean awful. I tried to do as many supportive laughs and claps but there is a limit. We and a couple other couples left early. In all fairness the crowd was pretty bland, but for a paid event it was pitiful. I’ve seen better at a high school talent show. It’s a shame, this place has crumbled to this level. It has the makings of being a place that could be cool again. Hope they turn it around, but I won’t be going back.
   

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10. OT

    OpenTable Diner

    Memphis/West TN1 review

    1.0

    Dined on July 5, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    We only had to order our entrees twice! Had no idea we had made a reservation.
    

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