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  5. I Drive / Sand Lake
Sugar Factory - Orlando, Orlando, FL

Sugar Factory - Orlando

3.2
3.2
7574 Reviews
$31 to $50
Contemporary American

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2 people
7:00 PM
Booked 57 times today
  • Great for creative cocktails
  • Lively
  • Good for groups
Sugar Factory Orlando features delectable dinner selections. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. We also will be serving brunch on Saturday and Sunday between 10:00 AM- 2:00 PM. Reservations are HIGHLY recommended for any day that you are wanting to dine with us.

*20% Service Charge will be added to All parties of 6 or more*
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Phone number
    (407) 270-7082
  • Website
    https://sf3.sugarfactory.com/orlando-fl
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
  • Private party contact
    Rachael Gorodnick: (407) 270-7082
  • Location
    8371 International Drive, Orlando, FL 32819
  • Neighborhood
    I Drive / Sand Lake
  • Cross street
    Mercado Way
  • Parking details
    Free parking garage for Icon Park or Valet
  • Public transit
    IDrive Trolley
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

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Menu

View menu on restaurant's website

What 7,574 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.2
3.2 based on recent ratings
  • 3.2Food
  • 3.4Service
  • 3.2Ambience
  • 2.9Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Sugar Factory in Orlando offers a lively atmosphere perfect for celebrations, with energetic staff and fun desserts. It's a vibrant place for birthdays and group gatherings, where "nacho was the best" and "the staff and entertainment is awesome." While some reviews mention wait times and menu availability, the overall experience is enhanced by the unique ambiance and exciting drinks.

7,574 Reviews

  1. Ronna

    New York City

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful time! The food was excellent and the dessert top it off! What a great experience!

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  2. Grace

    Orlando

    6 reviews

    3.0

    6 reviews

    Dined on November 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1
    It was ok. I have been to Sugar Factory in Miami area twice and it was more alive and party vibe. The one in Orlando was quiet and not much going on. The bathroom needed some repairs and the door was being painted as we walked in and out. I guess it was a slow day. Our server was nice and attendant us well.

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  3. Jennifer

    Orlando

    1 review

    3.0

    1 review

    Dined on November 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    Not impressed with the service. The door manager was not friendly and our server forgot a dinner, a drink, and never checked to see if we needed anything. Wasn’t worth the wait.

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  4. Juan Carlos

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Expectacular. Toda la Comida muy buena y un servicio especial. Muy agradecido

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  5. Joequeata

    Coastal Georgia

    1 review

    1.0

    1 review

    Dined on November 3, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3
    Service was poor, Food was not good and overpriced. For my first time it was a bad experience and not worth it.

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  6. Lismarie

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My and my family had a really beautiful time , food o and service really good

    Is this helpful?

  7. Katrina

    Charlotte

    32 reviews

    vip
    1.0

    32 reviews

    Dined on October 31, 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 5
    First off I brought some candy that was like $14 and they had a nerve to give me a thank you plastic bag for my purchase when they use to give out nice paper sugar factory bags. My goblet drink didn’t have enough dry ice I guess. I didn’t do the full smoke effect. They had my candy setup in my goblet all hanging over poor presentation. I only know this because I get this particular goblet at any sugar factory I go to. Also the glass they use was old looking like the sugar factory name faded scratch out on places. Very tacky and distasteful. We had food to take home I asked for bag for the to go food also a plastic thank you bag. I asked what happened to the sugar factory bags they said they don’t use them anymore. If I wanted plastic thank you bags I would’ve went to a Chinese takeout joint. The sugar factory prices are too expensive for worn out glasses and cheap bags.

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  8. Tajea

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had an amazing night for my first time eating there. The food was great and the staff was friendly and welcoming. Loved the music and drinks also. Our server Julio was the best server I ever had in my life. He was funny, attentive, and made amazing drinks for us. Would definitely recommend everyone come here!

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  9. Jasmine

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on October 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Awful, we sat there waiting on our reservation for 20 minutes. No one acknowledge us or anything to the point we just walked out. Probably won’t ever go back honestly. It wasn’t busy at all in there not sure what the problem was.

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  10. OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on October 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Came to celebrate birthdays, Nacho made the night unforgettable with amazing service!

    Is this helpful?

FAQs

Sugar Factory - Orlando is rated 3.2 stars by 7574 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 57 times today
Google Map for Sugar Factory - Orlando

8371 International Drive, Orlando, FL 32819

Dining areas

Additional information

  • Cross street
    Mercado Way
  • Neighborhood
    I Drive / Sand Lake
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Free parking garage for Icon Park or Valet
  • Public transit
    IDrive Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://sf3.sugarfactory.com/orlando-fl
  • Phone number
    (407) 270-7082
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
  • Private party contact
    Rachael Gorodnick: (407) 270-7082

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