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Sugar Factory - Detroit, Detroit, MI

Sugar Factory - Detroit

2.9
2.9
2124 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 PM
Booked 75 times today
  • Great for creative cocktails
  • Good for special occasions
  • Lively
Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (947) 219-0700
  • Website
    https://sf4.sugarfactory.com/detroit-mi
  • Dress code
    Smart Casual
  • Private party facilities
    Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
  • Private party contact
    our Private Dining Coordinator: (947) 219-0700

Menu

View menu on restaurant's website

What 2,124 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.9
2.9 based on recent ratings
  • 3Food
  • 2.9Service
  • 3.3Ambience
  • 2.6Value

Noise • Moderate

Loved For

  • Detroit / Eastern Michigan

    Kid-friendly

  • Detroit

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - Detroit offers a lively atmosphere, perfect for celebrations. While guests rave about the "delicious milkshakes" and "amazing desserts," the experience can be a mixed bag due to "loud music" and "overpriced" menu items. Despite some service hiccups, standout servers like Onas and Shauna ensure memorable visits.

2,124 Reviews

  1. Jennifer

    Detroit

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Overpriced garbage!!! Food went back twice and was still wrong. Drinks took 40 minutes to receive. Will never go back especially for the price!

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  2. Katie

    New York City

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Very understaffed. The staff was nice and doing their best. The place was very dirty and was in desperate need of cleaning.

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  3. Lia

    Detroit

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible service and terrible food. I ordered a salad and the lettuce was old. It took one hour to get our drinks.

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  4. Alaina

    Chicago

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    not good 0/10 will not recommend , long wait , didn’t even get food we ordered, the brought it to wrong table👎👎👎

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  5. Michael

    Las Vegas

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    The service was slow. Thw food was disappointing. Even the experience was kindof a "bummer", especially considering the price that was paid.

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  6. Jennifer

    Miami

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    We were so excited to celebrate my daughter’s birthday there and was very disappointed. The service was terrible. It was not even busy so there was really no excuse. They brought all the food except one meal and I had to hunt the server down to get it as well as drinks and our check. She was behind the bar on her phone the entire time. The bathroom were so dirty and had no toilet paper. Definitely would not recommend.

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  7. Michelle

    Detroit

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The place filthy and tacky . Warm water served in plastic cups. Waited over an hour after being seated for food even with a reservation. The food was not great . Do not waste your money!

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  8. Ryan

    Detroit

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Slow service long wait for table. Took about 30-45 minutes after our reservation time to get seated. Took an incredibly long time to get waited on and even longer to get our drinks

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  9. Melissa

    Detroit

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was terrible and food was cold. Never got an entree and drinks never came until we were leaving. Worst experience ever!

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  10. Jessica

    Detroit

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Menu was ugly and too busy so it made the food pictures unappealing and made the prices seem insane. Service was terrible. We had a reservation at 7, got sat at 720 and didn’t get our drinks until 802. Food tasted good but nothing special. I had a club and it was a 8 dollar version not 22. Restaurant was overall not clean. Hosts were not welcoming or friendly. Music was fun but very loud if you are sensitive to that. Whole place smelled of marijuana. It was my daughters 16th bday and we didn’t even have dessert as she just wanted to get out of there.

    Is this helpful?

FAQs

Sugar Factory - Detroit is rated 2.9 stars by 2124 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 75 times today
Google Map for Sugar Factory - Detroit

45 Monroe St., Detroit, MI 48226

Additional information

  • Neighborhood
    Detroit
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Weekend Brunch, Wine
  • Website
    https://sf4.sugarfactory.com/detroit-mi
  • Phone number
    (947) 219-0700
  • Private party facilities
    Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
  • Private party contact
    our Private Dining Coordinator: (947) 219-0700
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