Sugar Factory - Cherry Hill

Sugar Factory - Cherry Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. j

   jailynn

   Philadelphia2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   very unorganized, regardless of reservations you still have a long wait. A waiting area is needed. However my waiter was great 👍🏽
   

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2. b

   benedetto VIP

   Philadelphia55 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is great for birthdays, especially for the youngsters. They have good sandwiches, burgers, and the like. Then a selection of desserts and fuming cocktails is very scenic, the same for the ambience. Defintely good for a group, but also a for a decent quick meal.
   

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3. R

   Richard

   Unspecified1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was ok! I won’t go back tho! Rather go to the Cheesecake Factory instead!!!!!
   

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4. C

   Chris

   Philadelphia2 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   They messed up on two of our orders, and waitress forgot to bring my drink. Waitress dod not regularly check on our table. The atmosphere and desserts were good but very expensive…$5 for a small glass of coke and $5 to upgrade my fries to onion rings!
   

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5. S

   Sierra

   Philadelphia1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much for this special event for my daughter’s birthday. She really enjoyed herself.
   

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6. L

   Lisandro VIP

   New York City8 reviews

   3.0

   Dined on March 27, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service, too expensive for the quality of products
   

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7. K

   Karen

   New York City1 review

   1.0

   Dined on March 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The worst experience I had in a restaurant, no waitress no service. I waited 35 minutes for a table (4 people) on Wednesday.
   

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8. S

   Sherri

   New Jersey2 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Perfect for birthday celebrations! Food was fresh and served hot. Drinks were excellent highly recommend the mimosa flight!
   

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9. OT

   OpenTable Diner

   Philadelphia1 review

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 1

   We arrived just before 7 for our 7 pm dinner reservation. We were not seated until 745. The tables are extremely close together. The place was overcrowded and too loud. Our server Jamara was the only saving grace, she was excellent. However, we will not be back.
   

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10. A

    Amanda

    New Jersey1 review

    1.0

    Dined on March 22, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We had a reservation at 6:00 but weren’t seated until after 7:00. The manager was nice and offered us a free appetizer but it was beyond frustrating when we were there to celebrate my son’s birthday. We didn’t even stay for dessert because we were tired of waiting. We paid over $100 for what I feel like was not worth it. We will not be back again and I will be sharing with friends and family that this place is not worth it.
    

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