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Sugar Factory - Cherry Hill, Cherry Hill, NJ

Sugar Factory - Cherry Hill

3.9
3.9
337 Reviews
$31 to $50
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 33 times today
  • Kid-friendly
  • Great for creative cocktails
  • Good for special occasions
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New Jersey with their new Cherry Hill location, opening to the public in fall 2021. The family-friendly, high-energy, celebration destination known for its sweets and treats will be located in the Garden State Park Town Center at 923 Haddonfield Rd, Suite A. The world-famous restaurant promises a memorable experience for kids, adults and everyone in between.

“We are excited to introduce our high-energy, sweet restaurant to the residents of Cherry Hill, New Jersey, the city is the perfect fit for our family-friendly brand. From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Cherry Hill will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Dining areas

Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Public Lot

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Sun - Thu - 4:30 PM - 9:45 PM,Fri - Sat - 4:30 PM - 10:45 PM
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

    Sugar Factory Happy Hour Photo

What 337 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.7Food
  • 3.8Service
  • 4.2Ambience
  • 3.3Value

NoiseModerate

Loved For

  • New Jersey

    Kid-friendly

  • Camden

    Kid-friendly

  • Camden

    Hot spot

  • Camden

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Cherry Hill offers a vibrant and fun atmosphere perfect for celebrations, with "great food and drinks" and "friendly and attentive service." Patrons particularly enjoy the unique drink selections and dessert presentations. While some find the food prices high, the overall experience is memorable and worth revisiting.

337 Reviews
  1. KayArt

    Philadelphia3 reviews

    2.0

    Dined today

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    I had a 8:30pm reservation and wasn’t seated until 9:30pm. No one even apologized for the wait time.

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  2. Sharon

    New Jersey1 review

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I don’t think the food was any better than maybe Red Robin for the price that’s charged. It the staff was excellent! Not sure why party rooms aren’t blocked off but for the first time it wasn’t bad.

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  3. Artilya

    Washington DC7 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    There were a lot of birthday parties going on so it was a bit loud but enjoyable. The service was a bit slow, but again they were busy with a lot of birthday parties so I did not mind the wait. The food was good. The steak was a bit overdone so we had to send it back. The second steak was cooked to perfection and we appreciated it. Overall, it was a nice experience and my family looks forward to visiting again.

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  4. TinaB

    Greater Boston2 reviews

    2.0

    Dined on February 28, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    The restaurant is very loud and the tables are extremely close together. The presentation of the desserts are fun, but definitely overpriced for what you get. The milkshakes are mostly filled with whip cream. A one and only experience for my family.

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  5. Peter VIP

    Philadelphia6 reviews

    2.0

    Dined on February 26, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2
    We went here for my daughter’s 10th birthday. This was on a Wednesday night. We had a reservation and were seated right away. We had no waitress until about 20 minutes in where she came over, did not say her name and just took our drink and food order together. There were visible splats of food on the walls, we were sitting under the tvs that were half falling out of the wall and the little glasses our drinks were served in for $5 ea were visibly dirty with specks of brown in them. The HIGHLY OVERPRICED food tasted terrible and the big ice creams were made with a lot of “fillers” like whipped cream. It’s a shame because you could see they were understaffed and many of their staff were working different jobs. The idea was fun, but not worth the money. Just to give you an idea, our bill was $231 for 5 people, and we ordered only 2 desserts and no fancy drinks.. and 2 of our full meals were appetizers. Craziness. It’s all for photos but not taste. We won’t be returning.

    1 person found this helpful

  6. OpenTable Diner

    New York City1 review

    5.0

    Dined on February 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated our daughter sweet 16th birthday there and it was wonderful. She had a magical time!!

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  7. Kiesha

    Philadelphia3 reviews

    5.0

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My family and I celebrated my granddaughters 6th birthday and she was very excited and enjoyed her Sugar Factory experience.

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  8. Dana

    New Jersey1 review

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our really enjoyed ourselves especially for my daughter on her birthday when she was wished a happy birthday song. Our waitress was absolutely great very accommodating.

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  9. Laiah

    Unspecified1 review

    5.0

    Dined on February 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated my sister’s birthday! The service was impeccable!

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  10. Garden VIP

    Philadelphia2 reviews

    4.0

    Dined on February 17, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    Total eye candy perfect for tweens and teens . Instagramable. It was first time and the server was flat when it came to explaining what’s what and how it works. I was confused with the $40 drinks. We ordered the sliders for app. It took over 45 min to get them and before we could each take a bite, our entrées were out. Throw it on the table with Aditi conversation about the fact that they all came out at the same time. I had the chicken Asian salad. It was terribly overdressed and the chicken was rubbery. The best item on our table was those sliders they were delicious. The milkshake was also very delicious. However, the doughnut that they put on top with stale. We ordered milkshakes for each one of the girls and only one milkshake came out the server said she thought we wanted to share one and I said no and then it took another 20 minutes for the second one to come out, but the first one was already drank by teenager number one. The flow of the food was a big problem. The bill was extremely high and the food was just so-so. Our waitress was relatively nice, but her mood did not match the restaurant. At the end of the meal, they brought over a pad where you ran your credit card with only three options for tips starting with 20%. That was offputting. Definitely read up on this place before you go, especially for the older set.

    1 person found this helpful

FAQs

Sugar Factory - Cherry Hill offers takeout which you can order by calling the restaurant at (856) 336-0101.

Sugar Factory - Cherry Hill is rated 3.9 stars by 337 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 33 times today
Google Map for Sugar Factory - Cherry Hill

931 Haddonfield Rd, Cherry Hill, NJ 08002-2734

Dining areas

Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
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  • Cookie Preferences
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