STK - Steakhouse and Rooftop

Review summary

1. B

   Barbara

   West Palm Beach

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Our waitress was not the best with service. The bread we got was raw and when we ordered again it was still raw. They were out of the wine I ordered and she didn’t give any suggestions for others. Just not the best experience I’ve had there.
   

   STK - Steakhouse and RooftopResponded today

   Thanks for visiting us, Barbara. We're sorry to hear that your experience at STK - Steakhouse and Rooftop didn't meet your expectations. We strive to provide excellent service and we're disappointed to hear about the issues you encountered with the waitress and the food. We will definitely look into this matter and take necessary steps to improve. We hope you'll give us another chance to make it up to you. Best, The Management Team
   

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2. R

   Renee

   VIP

   Montana

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I never write negative reviews, but we spent $700 for a very bad meal/experience. Both steaks we ordered were very chewy, the salmon was fine, and the lobster pasta was just not good at all—we ate maybe 3 bites of a $70 dish. The Brussels were truly inedible and the mushrooms were gross. The truffle fries were delicious and the complimentary bread was too, except it comes smothered in blue cheese butter, so half our party wouldn’t eat it (I ate all of it!). Our waitress left us with no contact for very long stretches, and she had no idea what to say when I gave feedback that the steaks were chewy (they did nothing to make it right, she basically ran away and we didn’t see her the rest of the visit, other than to bring the check). They weren’t busy at all. There are a ton of great restaurants in Scottsdale, skip this one—unless you just want bread and truffle fries.
   

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3. S

   Susan

   Nashville

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   My husband’s steak was over. I ordered some sauces and they were both cold. Tried waving down our server and couldn’t get her attention, so I sat waiting for her to come check on our meal and she replaced them. I’ve been to many steak houses in Scottsdale and this one was by far the worst especially for the price tag. I was also surprised that the menu was printed on cheap copy paper . Not worth the $720 price tab for 3 people.
   

   STK - Steakhouse and RooftopResponded today

   Hey Susan, We're truly sorry to hear that your experience at STK - Steakhouse and Rooftop didn't meet your expectations. We always aim to deliver a great experience, and we're disappointed to hear that we fell short this time. We understand your concerns about the steak and the quality of our menu. We strive to provide a unique and memorable dining experience, and we're sorry we fell short this time. We appreciate your feedback as it helps us improve. We hope you'll give us another chance to impress you in the future. Best regards, STK - Steakhouse and Rooftop Management Team
   

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4. J

   Jim

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   The restaurant is EXTREMELY loud. There is a DJ right in the dining area. The food is very very expensive. One tiny 6 oz filet was $61.00. Nothing included. Shame on me for not doing my homework on this restaurant. If you like loud music while you are trying to eat and like overpaying for your food, this is the restaurant for you.
   

   STK - Steakhouse and RooftopResponded 2 days ago

   Hi Jim, We're really sorry to hear about your experience at STK - Steakhouse and Rooftop. We take your feedback seriously and it's disappointing to know that our music volume and pricing did not meet your expectations. We're glad you enjoyed the food though and we'll certainly take your feedback on board to improve our overall dining experience. We hope to have the chance to welcome you back for a more comfortable and enjoyable dining experience. Best, The Management Team
   

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5. R

   Rashaad

   Detroit

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The venue and ambiance is very nice. The service was exceptional and I love how excited the greeters are when you first walk in. However the food is just okay and overpriced in my opinion. Definitely great for date nights but I’ve had better steak at less upscale places.
   

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   STK - Steakhouse and RooftopResponded 2 days ago

   Thanks for visiting us, Rashaad! We're thrilled to hear you enjoyed the ambiance and our enthusiastic greeters at STK - Steakhouse and Rooftop. We take pride in providing a memorable experience and it's great to know you appreciated that. We're sorry to hear that you found our food to be just okay and overpriced. We take all feedback to heart and will use your comments to improve. We hope to have the opportunity to serve you again and provide you with a better experience. Best, The Management Team
   

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6. C

   Charissa

   Phoenix

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great. Music was too loud to have good conversation. Made a reservation for rooftop, was sat in regular dining.
   

   STK - Steakhouse and RooftopResponded 2 days ago

   Thanks for the feedback, Charissa! We're thrilled to hear that you enjoyed our food and service. However, we apologize if the music was not to your liking and that it affected your ability to have a good conversation. We strive to create a comfortable atmosphere for all our guests and your feedback is invaluable in this process. We hope to serve you again on your next visit to STK - Steakhouse and Rooftop.
   

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7. V

   VANESSA

   VIP

   Cleveland

   46 reviews

   4.0

   46 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The restaurant was very lively and had high energy atmosphere. The menu was fabulous and the service was stellar. Cesar was amazing and recommended a great wine to pair with my dinner.
   

   STK - Steakhouse and RooftopResponded 2 days ago

   Thanks for visiting us, VANESSA! We're thrilled to hear that you enjoyed the lively atmosphere and found our menu fabulous at STK - Steakhouse and Rooftop. It's great to know that our service met your expectations. We always strive to provide a stellar dining experience, and we're glad that our wine recommendation was a hit. We noticed that you rated our value a bit lower and we appreciate your feedback. We look forward to welcoming you back soon!
   

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8. J

   John

   Phoenix

   1 review

   1.0

   1 review

   Dined on January 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Overpriced, water down drinks and shots. Never again
   

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9. S

   Sam

   Phoenix

   1 review

   1.0

   1 review

   Dined on January 11, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food wasn’t cooked as asked. Sent food back while sides got cold. Waiter did not bother checking in as to how much longer it would be. Asked for a manager who did not bother coming to the table. At the end the waitress said he’s at the front you can catch him on your way out and he was no where to be found. After spending $300 I would say was a very disappointing experience. Wouldn’t go back again.
   

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10. D

    Dianna

    VIP

    Phoenix

    11 reviews

    2.0

    11 reviews

    Dined on January 6, 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1

    Was very disappointed had expected to be upstairs as have been before, that was closed for some reason and ate downstairs could not hear anything but loud music and loud talk. Which would be normal for a nightclub but not for my wife's birthday (we are too old for that atmosphere),
    

    STK - Steakhouse and RooftopResponded on January 7, 2025

    Dianna, We are sorry to hear the volume levels were too high for you to enjoy your meal. Unfortunately, the Rooftop is only open Thursday-Saturday which is why we were not able to accommodate you on January 5th. We would love for you to come and join us on a day the Rooftop is open so that we can provide you with an exceptional experience. Warm Regards,
    

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