Sticks'n'Sushi - Richmond

Review summary

1. G

   Gwilym

   London1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious fresh food, beautifully prepared and served.
   

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2. L

   Lucy

   London1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant addition to Richmond, excellent sushi and atmosphere
   

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3. OT

   OpenTable Diner

   London2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The menu is mostly designed for a group of people rather than one or two people. Overall it is not easy to choose a portion of sushi as an individual meal and most of the dishes have a lot of side dishes! Unfortunately the waitress didn’t explain it to us.
   

   Sticks'n'Sushi - RichmondResponded 2 days ago

   Thank you for your feedback. We’re sorry to hear the menu wasn’t clear for you. We appreciate our menu is typically designed to share, however we do offer set menus for one person, that combine smaller portions of our main dishes. We’ll make sure to better explain our offerings and portion sizes in the future. We appreciate your input and hope to welcome you back again! Best wishes, Sticks'n'Sushi Richmond
   

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4. p

   pcr1008

   London9 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch and service . Incredible quality .
   

   Sticks'n'Sushi - RichmondResponded 2 days ago

   Thank you so much for the wonderful review! We’re thrilled you enjoyed both the lunch and service. We look forward to welcoming you again soon! Best wishes, Sticks'n'Sushi Richmond
   

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5. S

   Steve

   London5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and drinks and staff were fantastic and couldn’t do enough. Great setting and ambience. Will come again.
   

   Sticks'n'Sushi - RichmondResponded on March 6, 2025

   Hi Steve, Thanks for the 5*s! We’re so glad to hear you enjoyed the food, drinks, and service. It’s great to know the setting and ambiance added to your experience. We can’t wait to welcome you back soon. Best wishes Sticks'n'Sushi Richmond
   

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6. J

   James VIP

   London14 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super tasty food as always, and great friendly service
   

   Sticks'n'Sushi - RichmondResponded on March 6, 2025

   Hi James, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and service. We look forward to welcoming you back again soon. Best wishes Sticks'n'Sushi Richmond
   

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7. f

   fiona

   London14 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Delicious food and cocktails. We had a lovely evening but service was a little slow. Great decor and a buzzy atmosphere. It's pricy though so more for special occasions.
   

   Sticks'n'Sushi - RichmondResponded on March 6, 2025

   Hi Fiona, Thank you for your lovely feedback! We’re so glad to hear you enjoyed the food, cocktails, and atmosphere. We apologise for the slow service and will work with our team on improving that. We truly appreciate your support and hope to welcome you back for another special occasion soon. Best wishes Sticks'n'Sushi Richmond
   

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8. PK

   ParveenK

   London16 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Great food and always a massive fan of the quality of food here, but It was my first experience in Richmond and I was abit disappointed after our starters the food in between took ages to come out. I’m a massive fan of sticks and sushi as first used to eat in their Berlin & Denmark Restaurant’s which is also fabulous!
   

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   Sticks'n'Sushi - RichmondResponded on March 6, 2025

   Hi Parveenm, Thank you for your kind words about our food – we’re thrilled to hear you’re a fan of Sticks and Sushi! We’re sorry to hear that the service during your visit to Richmond didn’t meet your expectations. We understand the frustration of delays between courses, and we’ll address this with our team to ensure smoother service moving forward. We truly appreciate your feedback and hope to welcome you back soon for a better experience. Best wishes Sticks'n'Sushi Richmond
   

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9. S

   Sami VIP

   London14 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked the table to celebrated my wife’s Birthday and I have informed the Resturant. They did not do anything special to celebrate her.
   

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   Sticks'n'Sushi - RichmondResponded on February 27, 2025

   Hi Sami, Thank you for sharing your feedback, and we’re truly sorry that we missed the opportunity to make your wife’s birthday celebration extra special. While we aim to make every occasion memorable, it’s clear we fell short this time. Please know we’re working to improve in this area, and we’ll do our best to ensure that future celebrations are more thoughtful. We hope to have the chance to make it up to you both on your next visit! Best wishes Sticks'n'Sushi Richmond
   

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10. J

    Jane VIP

    London14 reviews

    5.0

    Dined on February 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Set menu options are best value Prefer previous vegetarian set menu to the current one, but all food is beautifully prepared, presented and is delicious. Highly recommend.
    

    Sticks'n'Sushi - RichmondResponded on February 27, 2025

    Hi Jane, Thank you for the review! It's great to know you have had a great experience with our food and appreciate the hard work our team put in with preparation and presentation. We also appreciate your comments on the updates to our vegan set menu, and will certainly take this on board for future menu updates and improvements. We appreciate your recommendation and look forward to seeing you again. Best wishes Sticks'n'Sushi Richmond
    

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