Steam Restaurant - Embassy Suites

Review summary

1. C

   Caroline

   Charleston

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Honestly not impressed for having a set menu tonight (Christmas Eve). We went two years ago and loved it but tonight the food was not good unfortunately. Everything was dry and tasted like it sat out under the heat lamps for too long. The rolls were amazing though! Pretty disappointing for how much it was per couple.
   

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2. S

   Shelly

   Wilmington

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had wonderful service and food at Steam on Christmas Eve. The Christmas margarita was delicious and beautiful.
   

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3. S

   Suzann

   Wilmington

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was excellent. We ordered off the menu but wanted the dessert that was offered on the special and they wouldn’t let us buy it. The bread was excellent. Seafood was over cooked. Risotto was sticky. We will go back and try again.
   

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4. L

   Lorrie

   VIP

   London

   11 reviews

   5.0

   11 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server Lateef was wonderful! Great meal before the show!
   

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5. D

   David

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We enjoyed the food and the ambiance of the restaurant but the service was not the best. We order oysters which took 30 min to come out, we asked for cocktail sauce as they only came with a lemon garlic sauce and it took 20 min to get it. When we asked the server why it was taking so long she said it was because she had to enter them into their system to tell the chef to prepare them, that was a bit frustrating. We ordered a rum & coke in a tall glass and when we got the bill they charged us $.50 for the extra coke which seemed very petty Overall we enjoyed the night and would go again, hopefully the service will be better.
   

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6. B

   Bob

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my wife’s 77th Birthday (oops, shouldn’t have said that!). The service was impeccable and the food was fantastic. We had the crab cakes and the Steamed shrimp and sausage over grit cakes (shrimp and grits) and both entrees were amazing. The crispy baked Brussel sprouts were amazing. Reasonable prices for the service and meal so we will be back soon!
   

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7. R

   Robert

   Phoenix

   4 reviews

   2.0

   4 reviews

   Dined on December 10, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We arrived at about 5:30PM and waited until after 6:30PM to receive our entrees. The restaurant was not crowded during our visit and the delay precluded us from having dessert and/or coffee. We were heading to a concert starting at 7:30PM and needed 30 minutes for walking and checking in. To say that we will not be heading back there is pretty certain.
   

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8. T

   Tina

   Atlantic City

   3 reviews

   3.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The food took forever to come out and it was cold when it finally came out. The ribs were very dry and crispy, my lump meat crab cakes didn’t have lump crab meat like described, and the scallop dish was delicious even though it was cold. Our server Brianna was terrible. We barely sat down and she asked about drinks and appetizers. We hadn’t even looked at the menu. She brought our check out while my brother-in-law was still eating. She never offered coffee or dessert. I asked everyone while she was standing there if they wanted coffee or dessert and I think she got embarrassed. She came back 5 mins later with a free brownie. I don’t think we will be going back.
   

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9. T

   Thomas

   Raleigh

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for our reservation and we given the best table in the restaurant. The service was excellent and very attentive.
   

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10. J

    Joe

    Richmond

    20 reviews

    4.0

    20 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The Thanksgiving buffet was good, but the restaurant was very crowded and extremely noisy. The price was somewhat high for what was offered.
    

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