Steak & Bourbon - Downtown

Review summary

1. A

   Ashley

   Louisville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not what I expected. The atmosphere in the new location is a 10/10. The food was a 2, and the waiters and waitresses need additional menu training. Brought my mom here for her birthday celebration, (her first time) and she agrees she’s had better steak at Texas Roadhouse.
   

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2. B

   Bobbie

   Louisville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AJ was a wonderful host and very attentive to our needs! Exception service! This isn’t just a restaurant it’s an experience.
   

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3. A

   Ally

   Louisville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Food was incredible & service was top notch. Will definitely be back for another special occasion!
   

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4. P

   Patti

   Indiana

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Can’t wait to come back. Highly recommend this place!
   

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5. C

   Christi

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, and even better service…love this location!!
   

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6. D

   Dan T

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daniella was an awesome waitress. The new building looks fantastic. Only slight gripe was for the noise level. Hard to hear person across table talking.
   

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7. K

   Kathleen

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just lovely. Only disappointment was you were out of cheesecake.
   

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8. D

   Doris

   Louisville

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   1. Ambiance: the decor and ambiance is wonderful. I love the lounge area (although we didn’t sit there- we sat at a table) Also, the $5 valet (plus tip) is also convenient if you don’t want to use the parking garages. 2. Food: TOO MUCH SALT! Omg, I wanted to send someone in the back to literally smack the salt container out of the chef’s hand! The bread had big crunchy flakes of salt on it, the French Onion soup was salty, and the meatball appetizer had, yes, flakes of salt sprinkled on it. Why? My daughter also said her lobster tail was salty. Nonetheless, my Verlasso Salmon was delicious and my son really enjoyed the Tenderloin Trio and Lobster bisque so I’d highly recommend those options.
   

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9. D

   Danielle

   Louisville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Short rib post roast was amazing definitely a 10/10. Au gratin potatoes weren’t my favorite. The complementary rolls with tallow butter were delicious. My husband got the filet. He said it was good, nothing super special but still delicious and no complaints. Staff was very friendly and attentive.
   

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10. H

    Heather

    Louisville

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our reservations were at 2:45 we arrived prior and was sat right away as the place was 95 percent empty. There was 4 of us. When server arrived we gave drink orders and appetizer order. Just to keep it short our service was the absolute worse. The young lad had 2 other tables set after us and they both received food and drinks before our table. We did receive our appetizer only because i put it in as soon as we sat. the drink i ordered never came from the bar she let me know an hour later while still waiting on food she never put it in. She had 3 tables during a slow lunch service. manger brought my drink as we were getting food but never really apologized for the rough service, i do not care about free drink, acknowledge the horrible experience course correct. i will not be back to this location.
    

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