Spruzzo Restaurant

Review summary

1. P

   Patricia

   West Palm Beach

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was horrible. Everything took too long. Good was cold. Servers had attitudes.
   

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2. K

   Keith

   VIP

   Miami

   26 reviews

   5.0

   26 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spruzzo’s has finally found its way! The view was always spectacular! The drinks were always delicious! The food and has finally caught up and we are all better because of it! The Lollipop Lamb Chops and Broccolini were simply Devine! It was the first time in my adult life that I found myself involuntarily sucking on the end of the chops to get at the last of the surprisingly tasty savory flavor and not giving a darn about who was watching… ! It was that good! However, I was worried about my date looking at the childish behavior brought on by the incredible flavors that we were sharing and saw that she was doing the same thing! Sucking and grinning on the last of those chops with wild abandon! We felt like we were getting away with something! That good! The artichokes also a pleasant surprise! Crispy flavor burst on the outside and a flavor-filled satisfying tender texture on the inside… What an original and great pairing! Speaking of pairings… the Broccolini was Perfection…! Normally I just ordered Broccolini to add some green to my plate… This time? I added a festival of flavor that I felt good about…and my mouth felt…GREAT about! So good! The staff was very attentive and accommodating! I literally feel guilty for not remembering the name of the lovely young lady that served us. I hope that your friend in Austria is doing well! Thanks for a wonderful Sunday experience ladies and gentleman in the kitchen and on the floor of the restaurant! You crushed it! You made my day! Bravo! Thank you!
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Keith, You are making me hungry with your recommendations! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Spruzzo Management
   

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3. R

   Ron

   Washington DC

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived on time for our reservation. The host promptly seated us in the Cabana section. Stunning views of the area. Our server was friendly and efficient. Food came out quickly. Great music from the DJ. Very memorable experience.
   

   Spruzzo RestaurantResponded 2 days ago

   Dear Ron, We are passionate about delivering a memorable experience to our valued customers. Your positive review is a source of immense joy for us, and we are honored to have had the opportunity to serve you. We eagerly anticipate welcoming you back soon. Thank you! Best, Spruzzo Management
   

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4. T

   Theresa

   VIP

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   If the place wants to have a table time limit, they need their wait staff to provide better service. No reason on a night with many open tables for the hostess to ask if we ordered yet because we are on a time limit and they have reservations. Ask the waitress and you’ll find out if we ordered or not. I would’ve be out of there within an hour and a half max if the waitress came back frequently. She leaves us with drinks comes back right after them as if we are ready for more and then doesn’t came back for nearly another hour. That is not my fault.
   

   Spruzzo RestaurantResponded 3 days ago

   Dear Theresa, Thank you for taking the time to share your feedback and for being our valued patron. Normally, our staff does a terrific job of responding to our guests' needs, but in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. We would be pleased to have you back and leave you with a more favorable impression. Thank you for your feedback, as it is beneficial to the success of our establishment. Sincerely, Spruzzo Management
   

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5. M

   Miguel

   West Palm Beach

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food take 45 min to arrive noise level really bad
   

   Spruzzo RestaurantResponded 4 days ago

   Dear Miguel, We are sorry to hear that your experience at Spruzzo Restaurant did not meet your expectations. We understand that waiting for food can be frustrating, and we apologize for the noise level during your visit. We appreciate your feedback and will investigate these issues to improve our service. We hope to have the opportunity to serve you again and provide you with a better experience. Sincerely, Spruzzo Management
   

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6. Y

   Yolanda

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I love this place valet parking was only 20$ The restaurant was excellent. The view is beautiful.
   

   Spruzzo RestaurantResponded 5 days ago

   Dear Yolanda, We are delighted that you enjoyed dining at Spruzzo! Thank you for sharing the aspects of your visit that stood out for you, and please know we look forward to welcoming you again for another memorable experience. Best, Spruzzo Management
   

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7. R

   Rosany

   West Palm Beach

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   We booked 2 high top tables at this location for our yearly girls Secret Santa gift exchange. I had been at this restaurant before with my husband and another couple for dinner during early Fall and we had a fantastic time. I came in bragging to my girls about the food and ambience only to walk out extremely disappointed. Our server took our drinks order and we also included an appetizer since one of the girls in the group is pregnant and needed a little something to eat while the rest of us were having drinks. She showed up with the drinks and brought the wrong tequila to one of the girls. The appetizer was hummus with pita bread. Thirty minutes later we were still waiting for the hummus and the drinks were gone. We started drinking the pricey water bottles that were brought to the table. . I don’t like sparkling water so I approached the bar for a cup of iced water. The bartender was on her phone and was upset when I ask her for a cup of water. I explained to her that we were seated in a table but still waiting for our server to come back . She just said find your server and did not give me the cup of water. I was stunned at her attitude and rude manners. A while later our server showed up without the appetizer and a bottle of tap water . We asked if she had forgotten about the hummus. She said she did not but that the kitchen was busy. To be honest the place was not crowded and this was on a Thursday at 7pm. It looked mostly like the only customers were hotel guests. Finally she brought the hummus to the table and took our dinner order: 2 orders of skirt steak, one medium temperature with broccoli and the other medium well with truffle fries, a shrimp salad and a Caesar salad with steak . It took over an hour for us to get the food. We ordered a second round of drinks. Once the food came the steak was cold, the fries were not truffle , they were regular French fries. At this point we were regretting staying there to eat . Our server ghosted us , it wa
   

   Spruzzo RestaurantResponded 5 days ago

   Dear Rosany, It is disheartening to read that your visit didn't live up to the reputation we hold, and I am very sorry for your disappointment and that we did not exceed your expectations. Your feedback is essential as it will help us improve in the areas that could have been more satisfactory. We value your business and hope that you will consider a return visit. I know that we are better than what you experienced. Sincerely, Spruzzo Management
   

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8. J

   Jennifer

   VIP

   West Palm Beach

   117 reviews

   5.0

   117 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a fabulous meal. The setting and location is wonderful, beautiful rooftop view of the city. The Ben Old Fashioned and Butterfly Effect cocktails were both well made and tasty. I enjoyed the arugula salad which had a delicious charred onion vinaigrette dressing, and was accompanied with salmon. My husband had the fish tacos which were equally delicious. Our server Tommysha was friendly and attentive. It was a great meal and we look forward to returning.
   

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   Spruzzo RestaurantResponded 5 days ago

   Dear Jennifer, Thank you for choosing to dine with us and for your intentions to return! We are thrilled that we provided great service and that you enjoyed your meals. We appreciate your kind feedback and hope you will join us again soon. Best, Spruzzo Management
   

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9. R

   Richard

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The arugula salad (with skirt steak topper) and the rigatoni caprese were delicious! A must have! The rain and wind didn’t hamper our experience one bit and the staff was very accommodating! We’ll be back for sure!
   

   Spruzzo RestaurantResponded on December 16, 2024

   Dear Richard, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent, and we can't wait to see you again upon your return! Best, Spruzzo Management
   

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10. OT

    OpenTable Diner

    VIP

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on December 13, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Food was slow to come out and server was not very attentive
    

    Spruzzo RestaurantResponded on December 14, 2024

    Dear Anonymous, Thanks for visiting us at Spruzzo Restaurant. We're glad you enjoyed your meal overall, but we're sorry to hear about the slow service you experienced. We aim to provide a seamless dining experience, but it seems we fell short this time. Your feedback is valuable and will be used to improve our service. We hope to see you again soon for a flawless dining experience. Sincerely, Spruzzo Management
    

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