South Branch

Review summary

1. S

   Susan

   VIP

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I always have a very good experience at this South branch!
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This experience was awesome. The customer service was great. My waitress, her name was Amberly, and she was very attentive and kind, her customer service skills are impeccable and made the experience even more pleasant. I can't wait to come back.
   

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3. K

   Karen

   VIP

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined on February 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   This restaurant was recommended for Pre-Theater dinner. Our server was wonderful and the food was great and out in time for us to get to the pre-lecture at the Joffrey. BUT THE NOISE level was nerve racking. We couldn't hear each other and so discussion was impossible without repeating your self continually. This will be on our list to NOT eat at if you are having a date night of dinner and ballet/opera. Sorry if I work at CME I would have probably loved all the chatter.
   

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4. J

   Jerilynn

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Excellent food, but the restaurant is extremely noisy.
   

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5. S

   SHAUN

   Chicago

   1 review

   5.0

   1 review

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   South Branch always takes care of myself and my company on all of our lunch and dinner reservations.
   

   South BranchResponded on February 27, 2025

   Shaun, thanks for choosing to dine with us! We're happy to hear your company enjoys their South Branch experiences. Cheers!
   

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6. L

   Lisa

   Chicago

   1 review

   2.0

   1 review

   Dined on February 21, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   We did not get our order taken until 25 minutes after we sat down. I recommend hiring an additional waitress. On top of that, the food was very disappointing. The steak from the Honey Garlic Skirt Steak was fatty, The Chicken Kung Pao lacked flavor and had mushy rice. This is a huge departure from my last visit. I won't be back.
   

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7. S

   Sheila

   VIP

   Chicago

   1 review

   4.0

   1 review

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was too noisy. I shouldn’t have to shout at my companion during my meal.
   

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8. S

   Susan

   VIP

   Greater Boston

   26 reviews

   4.0

   26 reviews

   Dined on February 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was good. The server was hovering quite a lot.
   

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9. L

   Linda

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on February 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I had a 4:45 reservation for a pre-Lyric Opera show at 7:00 pm and to catch up after the holidays. We had cocktails (Espresso martini and Tito’s martini) and shared two apps - the calamari and the poke tuna nachos. Food and drinks were excellent and enough for dinner. Service was perfect - attentive, but never too attentive. We were never rushed and had plenty of time to chat and have a coffee to finish. Location is PERFECT for the Lyric. It got a little noisy at 6:00. Highly recommended!
   

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10. K

    Kevin

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and friendly service. Perfect spot for a catch-up lunch.
    

    South BranchResponded on February 4, 2025

    We love a yap session of lunch! Thanks for popping in and taking the time to leave a review. Cheers!
    

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