Sortino's Italian Kitchen

Review summary

1. G

   Greg

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Vinny’s Sausage and Peppers were amazing. Large portions! Large drink menu.
   

   Sortino's Italian KitchenResponded 2 days ago

   Thank you for your kind words! We hope to see you again soon.
   

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2. J

   Jessica

   Toronto

   1 review

   2.0

   1 review

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Appetizers were brought to the table immediately followed by main entrees. Server was rude when I politely indicated would like them seoerated. Wine was overpiced at $46 for 2, 8oz glassess. Food was bland. Steak for our daughter was very chewy. Do not have high expectations if eating here. We were disappointed 😞
   

   Sortino's Italian KitchenResponded 2 days ago

   We’re sorry to hear that your experience was disappointing. We’d like to hear more about your experience so that we can do better. Could you please send us an e-mail at OHDining@KalahariResorts with your name, phone number, date of visit, and the reasons for this rating? Thank you and we look forward to connecting soon.
   

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3. W

   Wayne

   Cleveland

   8 reviews

   vip
   4.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The meal was very good. We had great service. Would definitely go back again.
   

   Sortino's Italian KitchenResponded 2 days ago

   Thank you for choosing Sortino’s and sharing your feedback with us! We hope to see you again soon.
   

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4. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meals tonight and we got to meet George the owner!
   

   Sortino's Italian KitchenResponded 2 days ago

   We’re glad to hear that you enjoyed your visit at Sortino’s Italian Kitchen! We look forward to seeing you again soon.
   

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5. A

   Ashley

   Charleston

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The lamb ragu is a MUST try! Service was excellent!
   

   Sortino's Italian KitchenResponded on November 4, 2024

   We’re glad to hear that you enjoyed your visit at Sortino’s Italian Kitchen! We look forward to seeing you again soon.
   

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6. A

   Ann

   Cleveland

   1 review

   2.0

   1 review

   Dined on October 28, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The sauce tasted like it was a processed Velveeta. It was awful. A different waiter served us someone elses food first. We observed wait staff smelling drinks to identify whose it was. Our server was excellent.
   

   Sortino's Italian KitchenResponded on November 4, 2024

   Hello, we are sorry to hear this was your experience. I'd like to gather more information. Would you kindly email us at OHDining@KalahariResorts? Please include your name, phone number, date of visit, and reference of your review. Thank you!
   

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7. A

   Alex

   Pittsburgh

   4 reviews

   1.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Service was great but food is pretty bad.gloppy, flavorless fettuccini Alfredo.
   

   Sortino's Italian KitchenResponded on November 4, 2024

   Hello, we are sorry to hear this was your experience. I'd like to gather more information. Would you kindly email us at OHDining@KalahariResorts? Please include your name, phone number, date of visit, and reference of your review. Thank you!
   

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8. M

   Melissa

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and Cortez was a wonderful waiter. Would definitely recommend!
   

   Sortino's Italian KitchenResponded on November 4, 2024

   Thank you for choosing Sortino’s and sharing your feedback with us! We hope to see you again soon.
   

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9. s

   stefanie boggs

   Cleveland

   1 review

   2.0

   1 review

   Dined on October 17, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Worst pasta, overcooked & bland. Ordered the broccoli w/lemon & pine nuts…and it came without pine nuts, so they took it back & threw some on. our whole group did not like their meal except for my daughter who got the baked ziti which she liked, but it was still over cooked. Don’t waste your money.
   

   Sortino's Italian KitchenResponded on November 4, 2024

   Hello, we are sorry to hear this was your experience. I'd like to gather more information. Would you kindly email us at OHDining@KalahariResorts? Please include your name, phone number, date of visit, and reference of your review. Thank you!
   

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10. M

    Melanie

    Minneapolis

    1 review

    4.0

    1 review

    Dined on October 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Everything was very good, server was very nice and attentive but I felt like it was a little slow. Took a while to figure out who was our server was initially and greet the table. Then it took 40 mins for food to come out. Kids were anxious to get back to other activities.
    

    Sortino's Italian KitchenResponded on November 4, 2024

    Thank you for sharing your feedback with us. We hope to see you again soon!
    

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