SOL Mexican Cocina - Denver

Review summary

1. V

   Vijay

   VIP

   Denver

   8 reviews

   2.0

   8 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Their service was very slow. Not much care taken to come and take the orders. It took the waitress 20 mins after we were seated to come and take our drinks order . The drinks themselves took 10 mins to come . Apps order was delayed and so were the entrees . We won’t come back here .
   

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2. A

   Amy

   VIP

   Indiana

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   While our waitress worked hard to service us well seemed the kitchen had issues. It was a full 45 min after we sat before we even had chips …that said because our waitress was so great and open to talking with us - we left feeling pretty good.
   

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3. A

   Aaron

   VIP

   Denver

   13 reviews

   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I’ve eaten here a dozen times and I love all the excellent food. Has a fun vibe and reasonably priced for Cherry Creek.
   

   SOL Mexican Cocina - DenverResponded 2 days ago

   Thanks for the review, Aaron! We're thrilled to hear that you enjoyed our food and found our place to be fun and reasonably priced. We always strive to provide excellent service and it's great to know we're hitting the mark for you. We appreciate your support and look forward to serving you another dozen times in the future. Cheers!
   

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4. D

   Dale

   VIP

   Denver

   263 reviews

   3.0

   263 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We ordered the grilled sweet corn appetizer. It looked "odd" when it arrived, not plated well I guess. The server asked us if they prepared it tableside and they did not. She brought another one and prepared it table side (which seemed to be just shaving the corn off the cob). This is not specified on the menu. It tasted good though. We also enjoyed the shrimp chile relleno, chicken quesadilla , el volcan and some tacos. service was just too slow! This is a common complaint on OpenTable. If you can't give top-notch service to your customers you should seat less people! We had a reservation and were sat timely. Twice we had food runners deliver food/drinks to us that wasn't for our table.
   

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5. M

   Mary

   VIP

   Denver

   5 reviews

   1.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overrated. Never good to get your food before drinks. Expensive for what it is.
   

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6. L

   Laura

   VIP

   New Orleans

   16 reviews

   2.0

   16 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The waitress was super overwhelmed and slow. Table side guac was the worst guacamole we’ve ever had—avocados were hard as rocks. Half the order came out wrong. We won’t be back.
   

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7. C

   Craig

   Denver

   1 review

   4.0

   1 review

   Dined on December 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The dinner was good but the service, particularly the food, was very slow. Not just for us but generally.
   

   SOL Mexican Cocina - DenverResponded on December 13, 2024

   Thanks for the review. We're glad to hear that you enjoyed the dinner at SOL Mexican Cocina - Denver. We understand that waiting for your food can be frustrating, especially when you're looking forward to a good meal. We're always striving to improve our service speed, and we appreciate your feedback. We hope to serve you again soon for a more enjoyable experience.
   

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8. H

   Hannah

   Denver

   2 reviews

   2.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   First time and wasn’t super impressed. Restaurant didn’t seem busy. We didn’t see a waiter or got our drinks till 30 min after we arrived. Food was ok…a bit bland. Barley saw our waiter all night. Reservation at 6:45, we didn’t leave till 8:40.. all we had was one margarita, chips and queso and me and my friend split a quesadilla which was not good. Won’t mind not coming here again.
   

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9. M

   Michael

   Denver

   1 review

   1.0

   1 review

   Dined on December 3, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I had a poor highly anticipated experience at SOL. To start, I chose to visit on a Monday night knowing that it would be slower and more quiet. I was seated at the table right by the opening of the kitchen/dish pit area, which I requested to be moved and they were able to accommodate. Once our food arrived we were enjoying the meal and about 15ish minutes later the server brought our check. My wife and I still had more than half our food on our plates, my margarita still full and my wife with a full glass of wine. To us, we felt that the server was rushing us out. No dessert offered, nothing just given the check. I would have ordered more drinks and food had this not happened. The manager came over offering his apologies, but to us this wasn’t a remedy as we felt so awkward and uncomfortable being there any longer. We packed our food in to go boxes and left.
   

   SOL Mexican Cocina - DenverResponded on December 3, 2024

   Hello Michael Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you
   

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10. M

    Maulik

    San Francisco

    5 reviews

    2.0

    5 reviews

    Dined on December 2, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    We have been visiting SOL for many times living in Socal. This was first time we visited Denver location and it was disaster for family reunion dinner. We placed the order which took 1 hour to arrive on table that is also after asking status on food. The food was not customized as requested so we have to wait again for another 30 min. Then we got food finally and it was too late. We had reserved table at 7 pm. Got dinner at 8:30 and left at 9:15 from long day. This place is not busy like how it is in California still we got food delayed and low quality. The tortillas for taco were dry and the food was not to the taste. I would recommend not to visit them if you have same or higher expectations like other SOL locations you have visited.
    

    SOL Mexican Cocina - DenverResponded on December 3, 2024

    Hello Maulik, Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you.
    

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