Smokehouse Abilene

Review summary

1. L

   Lucas

   Amarillo1 review

   5.0

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonight was date night. We got tickets to the Aaron Watson, and we wanted to go to a nice restaurant before the show. Wow! What a beautiful place. The service was outstanding, the food was delicious, and the drinks were great! Thank you! We’ll be back.
   

   Smokehouse AbileneResponded on February 5, 2025

   Thank YOU Lucas. We appreciate you choosing us for your special occasion.
   

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2. P

   Patrick VIP

   Dallas5 reviews

   1.0

   Dined on December 4, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Good came out cold, no prices on menu, Two tables and no one came to our table
   

   Smokehouse AbileneResponded on February 5, 2025

   We are so sorry for your disappointing visit Patrick. We will certainly do better going forward.
   

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3. OT

   OpenTable Diner

   Austin3 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our family of 5 met here for the thanksgiving lunch buffet. the restaurant itself was nice bright and inviting. our server, hailey was the best! she had a fantastic attitude and was so lovely - along with the other waitresses in our area, everyone was so kind! the food was also surprisingly good (we’ve done thanksgiving buffets at other hotels in the past, the food was subpar). we had stuffing, mashed & sweet potatoes, turkey and corned beef with gravy, and topped it all off with a slice of pecan pie. gotta say, it was pretty dang good! only minor complaint was that we couldn’t find any cranberry sauce. safe to say, we will definitely be back next year!
   

   Smokehouse AbileneResponded on February 5, 2025

   So nice to hear! Thank you! Look forward to seeing you again.
   

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4. G

   Garner

   Amarillo1 review

   3.0

   Dined on November 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   food very good service good value fair overcharged my credit card
   

   Smokehouse AbileneResponded on February 5, 2025

   Our sincere apologies Garner. We will do our best to do better going forward.
   

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5. D

   Dorothy VIP

   Houston39 reviews

   5.0

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   To be honest, we were not expecting much after reading reviews of this restaurant. But we decided to give it a try since we had just driven hours to get to Abilene. We actually enjoyed our meal and were glad that we ate at the restaurant. We were pleasantly surprised. And our server Haley was simply the best!
   

   Smokehouse AbileneResponded on February 5, 2025

   Thank you for your 5 Star review Dorothy! A pleasure having you dine with us.
   

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6. M

   Michael

   Dallas2 reviews

   3.0

   Dined on September 28, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   They were out of two drinks and one entree that our part of 5 ordered. But it was very sparsely crowded for a Saturday night. The service was fine. The prices are too high for Abilene, compared to other nice Abilene options. They should advertise to the local community about their local residency discount. That would likely bring in more local traffic. This is a nice addition to downtown Abilene.
   

   Smokehouse AbileneResponded on November 12, 2024

   Michael your feedback is greatly appreciated. We certainly apologize for falling short of your expectations. We do advertise our Local Discount on our social media platforms. We hope you might give us another opportunity to improve your overall experience. Thank you again for your input.
   

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7. J

   Jim

   Amarillo1 review

   4.0

   Dined on August 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   The food was adequate, nothing special. The prices were high for what you get. The noise level for the 13 people in there at the time we visited was very high. There was one toddler at the table next to us and when he let out a shriek it was ear splitting. The place is in dire need of sound absorbing material on the ceiling and walls. We might as well have been at McDonald's if we wanted a quiet meal for our anniversary. The server, on the other hand, was excellent. Hailie is a junior at McMurray College majoring in physics. A very bright and hard working young lady.
   

   Smokehouse AbileneResponded on November 12, 2024

   Jim thank you for your time in providing a valuable review. We are truly sorry your dining experience was not quite what you had expected. We will do our best to do better. We will certainly share your kudos of Hailie with our team. Thank you.
   

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8. M

   Michelle

   Amarillo2 reviews

   4.0

   Dined on August 25, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Ordered the smoked corn beef hash. It was mostly undercooked, under-seasoned potatoes. Quite a bit of fat on the meat, some of the meat chunks were pure fat. What actual meat I did get was good. Husbands meal was very salty. Daughter’s pancake was undercooked (they did take it off the check, thank you) other daughters Cuban sandwich the mustard was all on one side. Took awhile to get refills. Wasn’t crowded at all.
   

   Smokehouse AbileneResponded on November 12, 2024

   Michelle we are so sorry to hear you and your family were disappointed with your meals. We will be sure to share your feedback and do our best to do better going forward.
   

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9. K

   Kaye VIP

   Amarillo27 reviews

   2.0

   Dined on August 12, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   I ordered the daily special which was pulled pork sandwich. The pork was so dry it was like trying to chew straw. The meals are not as tasty as I've experienced elsewhere. Wish the menu would freshen up and serve what most people would like to have at lunch time. The lack of customers should be evidence enough that something is not quite working well. But I do love the beautiful atmosphere and the service. I would love to see the restaurant FULL to capacity at lunch time.
   

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10. K

    Kristen

    Dallas1 review

    5.0

    Dined on August 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and great service! We loved it and we’ll be back!
    

    Smokehouse AbileneResponded on August 15, 2024

    Kristen just what we love to hear. Thank you. A pleasure having you as our guest. Look forward to your next visit.
    

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