SLYCE Coal Fired Pizza Company - Vernon Hills

Review summary

1. MG

   MichaelG

   Vancouver3 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Slow service. Got the order wrong. Made us wait for price adjustment and then only gave 15% off. $3 off not worth the wait. Pizza isn’t great.
   

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2. H

   Helen VIP

   Chicago15 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Added red pepper to our pizza and we could hardly see it...very skimpy. Service was good.
   

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3. S

   Sherri VIP

   Chicago1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent pizza and reasonably priced. Good atmosphere and the robot pizza delivery is so cool. It will even sing happy birthday!!
   

   SLYCE Coal Fired Pizza Company - Vernon HillsResponded on February 25, 2025

   Sherri, Thank you for the awesome 5 stars! We are so glad you enjoyed your visit here and hope you can join us again soon! Roni (robot) is always waiting for you!
   

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4. M

   Mindy VIP

   Chicago10 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Once we got the staff to LF I’m the lights and turn on the TV’s with live sports we were good to go. The manager and our waitress were great, accommodating, patient as we had a large group! Will definitely be back!
   

   SLYCE Coal Fired Pizza Company - Vernon HillsResponded on February 19, 2025

   Mindy, Thank you for the 4 stars! I apologize about the ambiance at first, but I'm so glad we got it all figured out and we are happy to have you and your friends return!
   

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5. OT

   OpenTable Diner VIP

   Central Coast3 reviews

   3.0

   Dined on February 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was very slow and server didn’t do anything to make up for it - we sat with empty drinks while we waited almost 40 min for a pizza and a sandwich. Every time we come it’s hit or miss. Usually the food tastes good but service has never been great. Today both were not good. Def left feeling disappointed and like we wasted our money
   

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6. P

   Piyusha

   Chicago4 reviews

   3.0

   Dined on February 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We wanted crispy and well done pizzas but they were soggy. Also, drinks also took v long to arrive. Server was very very nice but seemed overwhelmed. Ambience was great but table and presentation should be enhanced to match the overall vibe of the place to make it an upscale pizza place!
   

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7. T

   Tony VIP

   Chicago35 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and vary tasting food. Perfect meal for a cold evening
   

   SLYCE Coal Fired Pizza Company - Vernon HillsResponded on February 5, 2025

   Tony, Thank you for taking time to leave us a review! We are so glad you enjoyed your visit. I shared this awesome comment with Sean and he is very thankful for your kind words! Please come back to visit soon and feel free to request Sean! He would be happy to take care of you again!
   

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8. J

   Jon

   Chicago3 reviews

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've dined at SLYCE in Wauconda several times, but this was our first visit to Vernon Hills. The food was great as always. Charlie, our server, made a great recommendation for a pizza we had never tried, and it did not disappoint. Very good experience, overall.
   

   SLYCE Coal Fired Pizza Company - Vernon HillsResponded on January 15, 2025

   Jon, We are so glad you tried us out! We hope you visit again soon and please feel free to request Charlie!
   

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9. T

   Tina

   Chicago4 reviews

   4.0

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Some of the pizzas were salty for my taste. I parked in the north parking lot and it was hard to get to the correct entrance in the freezing cold!
   

   SLYCE Coal Fired Pizza Company - Vernon HillsResponded on January 15, 2025

   Tina, I am so sorry you had a negative experience. This does not sound like SLYCE quality pizza. I would love an opportunity for you to give us another chance to make things right! As for the parking lot, I do apologize. I always recommend people parking near the Nordstrom Rack parking lot or kiddy corner to Crisp & Green.
   

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10. D

    David VIP

    Chicago2 reviews

    5.0

    Dined on December 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great, service was excellent. Will return!
    

    SLYCE Coal Fired Pizza Company - Vernon HillsResponded on January 3, 2025

    David, Thanks for the 5 stars! Please visit again soon!
    

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