Shoemaker's Grille

Shoemaker's Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John

   Richmond2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   The main course was cold and not worth eating. The service and ambiance were very delightful. We were compensated for the cold meal food, but it took away the Mother's Day joy from my wife. This can not be replaced on such an occasion.
   

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2. A

   Amy

   Raleigh1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Quiet atmosphere. Ordered a ribeye that was charred and spent $60 for it. Steak was not what we expected. Taste wasn’t that great - can go to Texas Road House for much better quality and price. Visiting from out of town for a graduation. Don’t anticipate going back.
   

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3. c

   chantelle

   Baltimore1 review

   2.0

   Dined on May 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food left alot to be desired. We sent two dishes back.
   

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4. T

   Tina

   Nashville5 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! We will be back! Good and service were both excellent.
   

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5. G

   Gary

   Richmond2 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time there and had a complimentary glass of champagne for our 60th wedding anniversary
   

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6. E

   Elizabeth

   Philadelphia6 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Everything was excellent! Food, ambulance and service was fantastic.
   

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7. L

   Lauren VIP

   Raleigh5 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good unfortunately service was bad. Place was not busy either.
   

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8. N

   Neal VIP

   Pittsburgh8 reviews

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Can’t recommend this restaurant. Insufficient parking and no valet service. Waited 15 minutes for a waiter to visit our table. Received food an hour after sitting down. The 8oz filet was no 8 ounces (more like 6 oz) and was overcooked. This restaurant is priced like a high end steakhouse, but performed as a tired hotel restaurant.
   

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9. B

   Brien

   Richmond1 review

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife and son for her birthday. The ambiance, quality of food, and customer service were exemplary. We plan to return soon to try out other menu items as almost everything sounded delicious, and the 2 appetizers, 3 entrees, and 2 deserts we had were great. (Only downside was the lamb was 86’d and that’s my wife’s go to)
   

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10. C

    Chris

    Richmond3 reviews

    2.0

    Dined on March 27, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    ehhhh. I was surprisingly disappointed. Very poor first impression as I stood at the host station alone for 5 minutes upon entering, bartender took no effort to acknowledge or summons service. Only once I walked further into the restaurant did a waitress see me and seat us. The same waitress served my table and did fine. They must have been short staffed because the service was VERY slow, especially the initial drink service. Food was.... good, but one-dimensional and absolutely not worth their inflated prices. I am not sure I would return.
    

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