Secreto Southern Kitchen- Brookhaven

Review summary

1. D

   David

   VIP

   Atlanta Metro

   27 reviews

   5.0

   27 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was delicious. Loved the She Crab soup and the other appetizers
   

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2. P

   Phil

   VIP

   Atlanta Metro

   15 reviews

   2.0

   15 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Made the mistake of accepting seating near the kitchen and across from the bar. Big error! Entrance to kitchen has noisy saloon swinging doors. Owners children thought it was wonderful to play with doors. Couldn’t wait to get out of there. This was complicated by slow service. When food arrived it was warm rather than hot. Food quality was average. Worse Christmas dinner ever.
   

   Secreto Southern Kitchen- BrookhavenResponded 5 days ago

   Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us during Christmas wasn’t as enjoyable as it should have been. Christmas is one of our busiest times, and while we do our very best to provide a calm and enjoyable atmosphere for all our guests, it seems we fell short during your visit. Regarding the child playing with the saloon doors although the owner doesn't have children we are familiar with our guests' children and as Christmas we hosted many families and we regret that this caused any disruption to your meal. Your input is very important as we address any and all issues with the staff to make our service better for our guests. We would love to have you back to give you a better experience next time. Sincerly Team Secreto.
   

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3. N

   Nila

   VIP

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on December 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyable Christmas Eve dining experience. Excellent service. Appreciated that it’s a smaller venue so the noise level is controlled.
   

   Secreto Southern Kitchen- BrookhavenResponded 5 days ago

   Thank you so much for your kind review! We're thrilled to hear that you enjoyed your Christmas Eve dining experience with us. Providing excellent service is always our top priority, and we're glad you appreciated the cozy and intimate atmosphere of our venue. We hope to welcome you back soon for another wonderful experience! Happy holidays! 🎄✨ Sincerely Team Secreto
   

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4. L

   Lisa

   Atlanta Metro

   34 reviews

   3.0

   34 reviews

   Dined on December 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food was tasty, but very disappointed that they jacked up. The regular menu prices are the same size servings. It was Christmas Eve and we were told we could order off the regular menu, but we understand it was just a special menu. But to jack, the price is up Was really unfair to patrons.
   

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5. s

   skyi

   Alabama

   3 reviews

   4.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience. Food was not bad, but it also wasn't like mouth watering. It was a great place for low crowds
   

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6. J

   Jannell

   Atlanta Metro

   78 reviews

   5.0

   78 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It waa a late lunch so very nice & quiet. Service was excellent. Our salad choices were delicious; crab soup was perfect!
   

   Secreto Southern Kitchen- BrookhavenResponded 5 days ago

   Thank you for sharing your experience! We're delighted to hear you enjoyed the peaceful atmosphere and excellent service during your late lunch. It's wonderful to know that you loved the salads and found the crab soup to be perfect. We look forward to welcoming you back for another delicious meal soon! Sincerely Team Secreto
   

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7. A

   Amanda

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal. Good portion sizes. Waiter was great.
   

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   Secreto Southern Kitchen- BrookhavenResponded 5 days ago

   Thank you for your kind review! We're so glad you enjoyed your meal and found the portion sizes just right. It's wonderful to hear that your waiter made a great impression as well. We look forward to serving you again soon! Sincerely Team Secreto
   

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8. G

   Guy

   Atlanta Metro

   42 reviews

   1.0

   42 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This restaurant is in transition. So much not right I don’t want to go into all that was wrong. The waiter was very understanding, very nice.
   

   Secreto Southern Kitchen- BrookhavenResponded on December 18, 2024

   Dear Guy, Thank you for taking the time to share your feedback. The changes we are implementing are part of our effort to bring better food and an improved dining experience to the neighborhood. We’re glad to hear that your waiter was attentive and understanding, and we’ll be sure to share your kind words with our team. We’d love the opportunity to learn more about what didn’t meet your expectations during your visit. Your insights would help us make the necessary adjustments to serve you and others better. We’d also like to invite you back to experience the improvements we’re working so hard to deliver. Your satisfaction is very important to us, and we hope to make your next visit exceptional. Warm regards Team Secreto
   

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9. R

   Richard

   Atlanta Metro

   12 reviews

   3.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have been to Secreto several times and this was the most disappointing. I attribute this to it being the Christmas season and they were hosting a few large parties. We were greeted and seated right away. Atmosphere was good but service was much slower than usual. Appetizers were great - Calamari & Bang Bang Shrimp. Salads were very good. Then we waited for 20-25 minutes for the entreees. When they arrived they were lukewarm to cold which led me to believe they were overcrowded/understaffed. Will go back but not during the busy season.
   

   Secreto Southern Kitchen- BrookhavenResponded 5 days ago

   Thank you for your honest feedback and for being a loyal guest of Secreto. We’re sorry to hear that your recent visit didn’t meet your usual expectations, but we appreciate your understanding during the busy holiday season. While a 20-minute preparation time for entrées is normal to ensure quality, we take great importance you enjoy the coursing of our meals. This is the standard we aim for, even during busier times. We’re thrilled you enjoyed the appetizers, salads, and atmosphere, and we’re grateful for your patience. We look forward to welcoming you back for the exceptional experience you’ve come to expect! Sincerely Team Secreto
   

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10. P

    Patrick

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Lamb chops a little small, but food was good. Quite vibe on Thanksgiving!
    

    Secreto Southern Kitchen- BrookhavenResponded 5 days ago

    Thank you for your review! We're glad you enjoyed the food and the peaceful atmosphere on Thanksgiving. Regarding the lamb chops, we serve smaller lamb lollipops because they’re known for being more tender and flavorful, offering a tastier experience. We truly appreciate your feedback and hope to welcome you back soon! Sincerely Team Secreto
    

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