Screamers Family Restaurant

Review summary

1. T

   Tom

   Greater Boston

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Overall experience was poor. We were excited to try this different experience. We went online to make a reservation and signed up to receive a $20 coupon for first time visitors. The website said we would get a email with the coupon, it never arrived. When we were seated we told our server and she said it was no problem. I ordered the ribeye steak for $33 dollars. The steak was one of the worst ever, full of fat and gristle. When the manager came by and asked how everything was going, i told him about the steak, his response was “steak comes in sometimes that way and you did get the $20 coupon!” So I guess I paid $13 for a meal I couldn’t eat! We did order drinks and they were very good. We ordered a second round and 2 of the 3 arrived shortly, the 3rd never arrived. We were ready to leave when the server finally came over and told us she would go check to see the status of the drink, we told her to forget it. Although this is a unique restaurant the lack of quality of the food we will not return.
   

   Screamers Family RestaurantResponded 4 days ago

   Hey Tom thanks for dining with us and for sharing your experience. I did want to clear up a few incorrect statements so that others aren't mislead. The website doesn't stay you will receive an email. The coupon code is opened immediately after entering your sign up information. As for the steak I do apologize that it was not to your liking however it was fully eaten which is why no further discounts beyond the $20 of the entire check, was offered. We take pride in our menu and our service. We are not perfect and are consistently striving to exceed expectations which I'm proud to say we achieve the majority of the time. I'm sorry that you have chosen to not return but as I know Screamers isn't for everyone I fully support your decision and wish you the blessings in the new year and always.
   

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2. R

   Roger

   Omaha

   1 review

   5.0

   1 review

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff. Katie was our server. She has a great voice and is so griendly, outgoing and very knowledgeable of not only the scream but Lincoln. The intermittent singing was verry entertaining and some thing completely diffent. Dinner and a show all for one very reasonable price. There were so many options to choose from. We will stop in again if we ever find ourselves in Lincoln, Nebraska
   

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3. J

   Jamie

   Omaha

   1 review

   3.0

   1 review

   Dined on December 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were hoping for more singing. We heard 3 songs maybe 4 in the 1.5 we were there.
   

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4. D

   Daniel

   Omaha

   1 review

   4.0

   1 review

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food and good service. The special music advertised was not impressive. The server/performers were much better
   

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5. G

   Geraldine

   Omaha

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Mashed Potatoes on one serving were cold but were replaced immediately. Excellent service
   

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6. m

   marie

   Chicago

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Received wonderful service from staff and support staff who went above and beyond to make the entire dinner a memorable occasion. An immensely enjoyable experience for all in our party.
   

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7. J

   Janet

   Omaha

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fabulous time once again!!! Karen Carpenter tribute is awesome!!!! The voices of these folks are amazing.!!!! Really awaiting a Billy Joel and Elton John tribute, along with a 70s night, & a 80s night. Also need to add tribute suggestions to website. Thanks! You folks rule!! JJ
   

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8. P

   Pete

   Denver

   3 reviews

   4.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fun restaurant with great food and fantastic prices. The wait staff doubled as singers on a stage.
   

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9. M

   Michelle

   Orlando

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I had a burger that was ok. The burger itself was a little bland, and the roasted corn looked like it wast just warmed up frozen corn with some pepper on it. The appetizers were good (fried pickles and spinach dip). Overall, it was ok. The staff was friendly and attentive, and the ambiance was nice. But not my style (that's on me. I knew what it was when I went)
   

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10. K

    Kent

    Omaha

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place for night out. The food and entertainment was fast more than I expected.
    

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