Scalo

Review summary

1. J

   Jeffrey

   VIP

   Minneapolis

   17 reviews

   5.0

   17 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, wine not marked way up. Awesome place! Loved it.
   

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2. L

   Leann

   New Mexico

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our food was excellent and we really enjoyed our evening.
   

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3. M

   Meredith Jim

   New Mexico

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I was informed that my order would take 25 minutes. Starting with a salad this didn't seem too long. Unfortunately our entrees didn't come until one and a half hours later. I'd ordered a glazed pork chop and it came drowning in brown gravy. Not wanting a heavy meal at this time, I boxed for later. A very disappointing evening.
   

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4. C

   Chuck

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our 3rd Time Dining at Scalo. Once again, a five star experience from beginning to end. Hospitality, ambience, quality of menu selections, service and quality of meals was exceptional. Will repeat again and again at Scalo.
   

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5. D

   Daniel

   VIP

   San Francisco

   28 reviews

   1.0

   28 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Christmas Eve dinner was ruined at Scalo. We are long-time customers at the restaurant, even under its new management, we've been several times. But Christmas Eve 2024 might be our last trip there. Here's why: 1. The waitress spoke to us as if we were in the 3rd grade and in the third-person, ie. are "we" enjoying our dinner; are "we" finished working; are "we" thinking of another drink and so on. Every time she came to the table she announced what she was doing, "I'm going to remove your bread plates, I'm going to fill your water, I'm going to get the salt and pepper (it never came), I'll bring your drinks now (all four of us received the wrong drink). She interrupted our conversations throughout dinner never noticing that she was. Horrible service. 2. Two of us ordered duck confit as an appetizer. We were told that the duck was presented on a small bed of greens. Instead, there was an enormous mound of arugula with two strips of something akin to jerky embedded in the greens. It was awful. We sent them back to the kitchen but no reply or potential for substitution. 3. the hostess seated 12 people in t-shirts, baseball caps and their dates next to us. They yelled and screamed the entire duration of our meal. We asked that management ask them to "tone down." I told one of the head waiters about our inability to hear one another speak, to enjoy our dinners, to merely have a lovely evening and was told that the manager was far too busy to talk to us about the problem. No one asked the out of control table to act decently. // The bill was over $400. The food was mediocre and nearly cold. The waitress comped two coffees and "apologized" for any inconvenience. The place exudes a faux sophistication and was a total rip-off with an unbearable atmosphere.
   

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6. J

   Jennifer

   New Mexico

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Great way to spend Christmas Eve.
   

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7. B

   Breanna

   VIP

   Las Vegas

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We have been to Scalos several times and it is always been one of our favorite places. We thought Christmas Eve would be a perfect night. The service was terrible. The server did not refill our waters or check on the table. The chicken, pork chops, and steak were completely raw. The sides were cold and the ice cream machine was broken. The experience was a complete letdown. We will never again visit Scalos.
   

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8. A

   Adrian

   VIP

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Server was terrible. Food was ok but pretty bland. Would not recommend.
   

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9. B

   Barbara

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a wonderful restaurant with delicious food and excellent service! We would definitely return.
   

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10. B

    Brian

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderfully cooked meal and service was exceptional.
    

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