San Paolo Pizzeria

Review summary

1. N

   Nick

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly service from the bartender, fantastic food.
   

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2. N

   Nevetra -Vee

   VIP

   Hawaii

   34 reviews

   5.0

   34 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. My only issue was 2 out out three dessert plates were dirty ! We didn’t eat off them ! That was kind of gross. And one male bus boy sneezed into his hands then immediately starting wiping the table and bussing it for the next guests. The table next to the green leaf wall that was concerning!!!! We left right after that.
   

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   San Paolo PizzeriaResponded 1 day ago

   Thank you for your feedback, Nevetra-Vee. We’re glad to hear you enjoyed the food, but we sincerely apologize for the issues you encountered during your visit. The situation with the dessert plates and the busser’s hygiene practices is unacceptable and not reflective of the standards we strive to uphold at San Paolo. Your feedback has been shared with the team, and we are taking immediate steps to address these concerns and reinforce proper cleanliness and hygiene protocols to ensure this does not happen again. Thank you for bringing this to our attention, and we hope you’ll consider giving us another opportunity to provide you with the high-quality experience you deserve. – The San Paolo Team
   

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3. J

   Juranir

   Philadelphia

   1 review

   2.0

   1 review

   Dined on January 6, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great tasting pizza but extremely expensive. I never seen an Extra large be only a 14 inches, we are talking about a $50 pizza and should be larger at least in size. And the service was just alright. They seemed to be short staffed.
   

   San Paolo PizzeriaResponded 5 days ago

   Thank you for your honest feedback, Juranir! We’re happy to hear you enjoyed the taste of our pizza, and we truly appreciate your thoughts on pricing and portion sizes. We’re always striving to offer the best value without compromising on quality and local ingredients, but your input is very valuable to us. We also take your comments on service seriously and are working to ensure that our team is always ready to provide a seamless experience. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience in the future. – The San Paolo Team
   

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4. G

   Gary

   VIP

   San Francisco

   10 reviews

   4.0

   10 reviews

   Dined on January 6, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice ambiance and live music. The pizza needs more sauce on it. Crust was delicious.
   

   San Paolo PizzeriaResponded 5 days ago

   Thank you for your feedback, Gary! We’re happy to hear you enjoyed the ambiance and live music at San Paolo. We also appreciate your comments on the pizza. Feedback like yours helps us refine our recipes, and we'll definitely take your suggestion about the sauce into consideration. We’re glad you enjoyed the crust and hope to welcome you back soon for an even better experience! – The San Paolo Team
   

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5. S

   Sarah

   VIP

   Portland

   83 reviews

   5.0

   83 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service, wonderful atmosphere, lovely live music and super good pizza!!!
   

   San Paolo PizzeriaResponded 5 days ago

   Thank you so much, Sarah! We’re thrilled to hear you enjoyed your experience at San Paolo! It’s great to know you appreciated the service, lively atmosphere, and especially the live music. We're so happy you loved the pizza, too! We hope to see you again soon for more great food, music, and good vibes. – The San Paolo Team
   

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6. K

   Kendall

   Hawaii

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience. Food was amazing. Service very attentive and helpful. We are in town for a short time and will return.
   

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   San Paolo PizzeriaResponded 5 days ago

   Thank you so much, Kendall! We’re thrilled to hear you had a fantastic experience at San Paolo. It’s wonderful to know you enjoyed the food and that our team made you feel welcomed with attentive service. We truly appreciate your kind words and are excited to know you’ll be visiting us again during your time in town. We’ll be ready to welcome you back for more great food and memorable moments! – The San Paolo Team
   

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7. B

   Beata

   Hawaii

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. We ordered pizza. It was very good!
   

   San Paolo PizzeriaResponded 5 days ago

   Thank you so much, Beata! We’re thrilled to hear you had a great experience at San Paolo and that you enjoyed both the food and service. We love being considered a "Neighborhood Gem" and are so glad our lively, charming atmosphere made your visit special. We look forward to welcoming you back for more delicious pizza and memorable moments — perfect for any occasion! – The San Paolo Team
   

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8. T

   Tamara

   Calgary

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and ambience were perfection! Just go!
   

   San Paolo PizzeriaResponded on January 5, 2025

   Thank you so much, Tamara! We’re thrilled to hear that you enjoyed a perfect evening with us. Your kind words about the food, service, and ambience truly motivate the entire San Paolo team to keep delivering memorable experiences. We hope to welcome you back soon for more pizza, wine, and great moments! – The San Paolo Team
   

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9. T

   Thays

   Seattle

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pizza was incredible, the drinks were a delight! Our waitress was so lovely. 11/10 recommend.
   

   San Paolo PizzeriaResponded 5 days ago

   Thank you so much, Thays! We’re thrilled to hear that you had such a fantastic experience at San Paolo! It’s amazing to know you loved the pizza and drinks, and we’re especially happy to hear that our team made your visit even more special. Your 11/10 recommendation made our day! We can’t wait to welcome you back for more great food, drinks, and hospitality. – The San Paolo Team
   

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10. J

    Janie

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is a very good place to eat. The baked Brie was both a great appetizer as well as a great dessert. And the Hawaiian pizza was fantastic! The meat was tender and had flavor. We will definitely return!!!
    

    San Paolo PizzeriaResponded on January 5, 2025

    Thank you, Janie! We’re so glad to hear you enjoyed your visit to San Paolo! The baked Brie is definitely a favorite — we love that you tried it both as an appetizer and a dessert! We're also happy you enjoyed the Hawaiian pizza; we take pride in using high-quality ingredients to make every bite special. We truly appreciate your kind words and your “Neighborhood Gem” tag. We’ll be ready to welcome you back anytime for more delicious food, fine wines, and craft beers! See you again soon! – The San Paolo Team
    

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