Saltine

Review summary

1. S

   Sloan

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For our 1000 days of marriage, Saltine made our night truly special. A bottle of champagne awaited us, and the staff congratulated us throughout the evening, making us feel so celebrated. The food was exceptional. The PEI mussels were tender and flavorful (my husband said the best he ever had and I agree), and the oysters Rockefeller were rich and perfectly baked. Our entrées—filet and scallops—were cooked to perfection, with incredible flavor in every bite. Beyond the amazing food, the service was impeccable. Saltine made our milestone unforgettable, and we can’t wait to return!
   

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2. V

   Virginie

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner and staff is one of the best I’ve encountered so far.
   

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3. S

   SCOTT

   Richmond

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Went to lunch there about a month ago which was fantastic. I had the lobster roll and truffle fries which were absolutely amazing. The service was top notch, we had about 9 in our party. My wife and I went to dinner 03/01 and unfortunately did not have the same experience. The waitress only came to the table 2 times, the first time to get drink orders, the second time to drop off drinks and get our order. We were never asked for another drink or had our waters refilled, my wife had to flag down the waitress next to our table to not only refill our waters but bring us the check. The food was very underwhelming this go around. The food came out lukewarm, I ordered the crab cakes and truffle fries. The fries tasted like they had been plated and were sitting for awhile. My wife ordered the the stuffed flounder with crab which she really enjoyed. Her side not to much, she ordered the butternut cheddar grits. They were super salty, watery and lukewarm. I will probably only go back during lunch time if I do decide to eat there again.
   

   SaltineResponded 4 days ago

   Thank you for your feedback. We’re really sorry to hear that your recent dinner experience didn’t meet your expectations. We truly appreciate you sharing both the positives and the areas where we fell short. It’s great to know that your wife enjoyed the stuffed flounder, but we’re disappointed to hear about the service and food temperature issues. We will be addressing this with our team to ensure these concerns are handled better in the future. We hope you'll consider giving us another chance, and we’d love to provide you with the exceptional experience you had before.
   

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4. OT

   OpenTable Diner

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for a date night with my husband. Very cozy, speakeasy, and upscale looking restaurant. Service was great and food was amazing. Drinks were also delicious.
   

   SaltineResponded 4 days ago

   Thank you for your wonderful review! We're so happy to hear that you and your husband enjoyed your date night with us. It’s great to know the atmosphere, service, and food made for a special experience. We can’t wait to welcome you back for another amazing evening!
   

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5. A

   Alpo

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service and ambience definitely go again
   

   SaltineResponded 4 days ago

   Thank you for the amazing review! We're thrilled to hear you enjoyed the food, service, and ambiance. We can’t wait to have you back for another great experience!
   

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6. C

   Carolyn

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Was referred to Saltine based on friends who had a really nice experience just the night before. I ordered appetizers and fish for an entree. Appetizers were good but fish was only cooked through on the very ends of the fish. I couldn't even flake the remainder of my fish in order to eat it because it was still nearly raw and rubbery in texture. Really disappointed.
   

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7. C

   Charles

   VIP

   Richmond

   59 reviews

   3.0

   59 reviews

   Dined on February 27, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We have dined at Saltine numerous times in the past. This visit definitely disappointed. The food was bland and the service was lacking. Nothing about the evening was impressive.
   

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8. M

   Marcus

   Washington DC

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For my first time there me and my date had an amazing time. Reservation was on time our waitress was outstanding. Food was 10/10 crab cakes great the peach tree oysters was so delicious. Only thing I suggest is add some cheese cake to the desert menu.
   

   SaltineResponded 4 days ago

   Thank you for the fantastic 5-star review! We’re so glad you and your date had an amazing time. It’s great to hear the crab cakes and peach tree oysters hit the spot! We appreciate your dessert suggestion and will definitely take that into consideration. We can’t wait to welcome you back for another great experience!
   

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9. C

   Christopher

   Baltimore

   3 reviews

   4.0

   3 reviews

   Dined on February 21, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent. Wait staff was a little to quick to clear dishes from the table, as one diner was still eating.
   

   SaltineResponded 4 days ago

   Thank you for your review! We're thrilled to hear you enjoyed the food. We apologize for the timing of the service and appreciate your feedback. We’ll make adjustments to ensure a smoother experience next time. We look forward to welcoming you back soon!
   

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10. C

    Cheryl

    Greater Boston

    18 reviews

    4.0

    18 reviews

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Nice restaurant. Would go back. Food was good. Had a new waiter so service was a bit slow but overall a good experience. Manager was very helpful when we had a slight issue about menu options.
    

    SaltineResponded on February 17, 2025

    Thank you for dining with us and for your understanding as our new team member got up to speed. We’re glad to hear you had a good experience overall and that our manager was able to assist with your menu concerns. We appreciate your support and look forward to welcoming you back for an even smoother experience next time!
    

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