SAAP - Cary

Review summary

1. C

   Cecilia

   VIP

   Raleigh

   17 reviews

   5.0

   17 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excel entre comida y Servicio. Súper amable la meserá y la receptionista. Recomendable.
   

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2. T

   Tracey

   VIP

   Raleigh

   44 reviews

   5.0

   44 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Saap is consistently great food and in a nice atmosphere at the Downtown Cary Park. Service was attentive until it started getting crowded.
   

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3. T

   Tony

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the meal. This is not your usual generic asian place but a really unique falour experience. Cannot recommend the sausage highly enough and all the other dishes were of equal quality.
   

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4. S

   Syrena

   VIP

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A wonderful birthday celebration with excellent service and delicious food.
   

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5. R

   Ryan

   Orange County

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is exceptional. Our server was so nice and attentive. We will definitely be back.
   

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6. D

   Dawn

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it. Fresh, tasty, great dining room. Will be back.
   

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7. S

   Sherri

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was outstanding - the meal was well-paced, the server made excellent suggestions. Lovely meal!
   

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8. K

   Kristie

   Raleigh

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, as was the service. My second trip to SAAP didn’t disappoint.
   

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9. D

   Donna

   Raleigh

   14 reviews

   5.0

   14 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire dining experience was wonderful. The food was delicious and the service fantastic. Our server was Kenna. She was knowledgeable about the menu, attentive without being intrusive. It was obvious that she really enjoys working at SAAP which tells me the owners treat their staff well. We will be back
   

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10. K

    Kiara

    VIP

    Raleigh

    19 reviews

    4.0

    19 reviews

    Dined on December 18, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    I've visited SAAP several times for lunch, and I absolutely love it! The food is consistently delicious, although I do prefer the lunch over dinner. This time, I brought a young lady I'm mentoring who had never tried Laotian cuisine, and she really enjoyed it. However, I found tonight's experience to be just okay compared to previous visits. We ordered chicken wings, papaya salad, SAAP fried rice, and pork belly. When I placed our order, I specifically requested the SAAP fried rice without any vegetables, just eggs and sausage. However, when the dish arrived, I noticed scallions and carrots mixed in. I encouraged my son to try it, and while he thought it was alright at first, he soon discovered the onions, carrots, and scallions in it. I called the server back to request a new bowl of the SAAP fried rice, and he agreed to help. The replacement dish was correct, but when we received our bill, the charge for the first dish was still there—it seemed to be a miscommunication between the server and the kitchen regarding the order. Ultimately, I ended up paying for the extra dish, but the server kindly offered us a complimentary dessert as a gesture of goodwill and apologized for the mix-up. Prior to this experience, the service has always been impeccable. I highly recommend visiting during lunch, and I will definitely be returning but I will say that when it's a server error or kitchen error - the customer shouldn't have to pay for the dish.
    

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