Rusty Pelican - Miami

Review summary

1. R

   Reed

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a delightful lunch today at the rusty pelican. We enjoyed their fresh seafood and crab eggs Benedict. The service was wonderful, quick and efficient. We can’t wait to go back again.
   

   Rusty Pelican - MiamiResponded today

   Thanks for visiting us, Reed! We're thrilled to hear that you and your husband had a delightful lunch at Rusty Pelican - Miami. It's wonderful to know that our fresh seafood and crab eggs Benedict hit the mark for you! We're also glad to hear that our service met your expectations. We look forward to welcoming you back for another delightful dining experience. Best, The Management Team
   

   Is this helpful?

   Report
2. A

   Alexandre

   VIP

   Miami

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was really disappointing, views and service was really great.
   

   Rusty Pelican - MiamiResponded 1 day ago

   Hey Alexandre, Thank you for taking the time to share your experience at Rusty Pelican - Miami. We're glad to hear that you enjoyed our service and the views. However, we're truly sorry to hear that our food didn't meet your expectations. We take pride in our culinary offerings and it's disappointing to know that we fell short during your visit. Your feedback is valuable to us and we will certainly use it to improve. We hope you'll give us another chance to impress you with our food in the future. Best, The Management Team
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time in Miami and I just stumbled upon this in my scooter ride. One of the best experiences and the best seafood I’ve had so far. The server was very nice and very fast. Which is an A+ for me in any setting. I sat outside and the view was incredible.
   

   Rusty Pelican - MiamiResponded today

   Thanks for the feedback! We're thrilled to hear that your first time in Miami was a memorable experience at Rusty Pelican - Miami. We're especially glad that you enjoyed our seafood and the view from our outdoor seating. It's wonderful to know that our server made a positive impression on you and that you appreciated our service. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

   Is this helpful?

   Report
4. N

   Natalie

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing time celebrating my brother‘s graduation. Our servers were attentive and helpful.  the drinks there are most definitely a lovely experience
   

   Rusty Pelican - MiamiResponded today

   Hey Natalie, We're overjoyed to hear that you had an amazing time celebrating your brother's graduation at Rusty Pelican - Miami! It's fantastic to know that our attentive and helpful servers made your experience even more enjoyable. We're also thrilled that you enjoyed our drinks. Your kind words mean the world to us and we can't wait to welcome you back for another lovely experience. Thank you for the perfect rating!
   

   Is this helpful?

   Report
5. M

   Marco

   Miami

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   if you are in a budget choose from de menu, a la carte instead of waiter recommendations 💰💰💰💰💰. Beautiful place with great ocean views.
   

   • 

   Rusty Pelican - MiamiResponded today

   Hello Marco, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our ocean views and found our place beautiful. We understand that our restaurant menu might not cater to everyone's taste, but we're glad to hear that you found our a la carte options satisfactory. We appreciate your feedback and we're always looking for ways to improve our customer experience. We hope to welcome you back to Rusty Pelican - Miami soon! Best, Rusty Pelican - Miami Management Team
   

   Is this helpful?

   Report
6. N

   Nibaldo

   VIP

   Miami

   66 reviews

   4.0

   66 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We made reservations in advance but when arrived we waited about 15 minutes to be seated. First table offered was too small then they put two tables together near bar, not pleased with location. After that the service was good food honestly was average. Overall, not bad but not great either.
   

   Rusty Pelican - MiamiResponded today

   Thanks for the review, Nibaldo. We're glad to hear that you enjoyed our service and found our staff to be helpful. However, we're sorry to hear that the location and the table size didn't meet your expectations. We're always looking to improve and your feedback is invaluable in this regard. We hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

   Report
7. L

   Leigh

   Orlando

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Booked a reservation at opening and we’re seated next to last of several groups in the lobby, including several walk-ins with bigger parties. Hostess seemed irritated to be taking us to our table, and the service overall was poor. The table beside of us of a group of 6 received drinks and their food orders before we were spoken to by the waiter. Drinks were fine, but we were only asked once in over an hour if we would like another. Dirty dishes sat on the table and it took 55 minutes to get food. We were going to cancel our food order by the time it came out. We were recommended this restaurant and left extremely disappointed, would not recommend.
   

   Is this helpful?

   Report
8. j

   john

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The setting was excellent. The view was beautiful. The food was good not great
   

   Rusty Pelican - MiamiResponded today

   Thanks for the review, John! We're thrilled to hear you enjoyed the setting and the view at Rusty Pelican - Miami. We appreciate your feedback about our food. We always strive to provide our guests with exceptional dishes and we're sorry to hear that they didn't meet your expectations. We're always working to improve and your feedback helps us do just that. We hope to welcome you back soon!
   

   Is this helpful?

   Report
9. M

   Maylee

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yamila was great! Very knowledgeable about the menu. The view was spectacular!
   

   Rusty Pelican - MiamiResponded today

   Thanks for visiting us at Rusty Pelican - Miami! We're thrilled to hear that you enjoyed our food and had a spectacular view. We understand that the value aspect may not have been quite up to your expectations. We strive to provide the best experience and your feedback helps us do that. We look forward to serving you again soon.
   

   Is this helpful?

   Report
10. P

    Pietro

    Miami

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 3

    Food underwhelming as usual, views stunning as usual....
    

    Rusty Pelican - MiamiResponded today

    Hello, Thank you for taking the time to review your experience at Rusty Pelican - Miami. We're glad to hear that you enjoyed our stunning views and found our food to be underwhelming. We're always striving to improve and your feedback is valuable to us. We hope to have the opportunity to serve you again and provide a better overall experience. Best, The Management Team
    

    Is this helpful?

    Report