Roy's - Kaanapali

Review summary

1. L

   Lee

   Kansas City

   33 reviews

   5.0

   33 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The spinach/persimmon salad was unusual and excellent! Husband raved about the short ribs and my butter fish was amazing. Roy’s never disappoints and the food and service was spot on even on a busy Christmas Eve. A little pricey though, so we reserve it for a one time experience in our 2 months here.
   

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2. M

   Marc

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful at,osphere and the food and service was off the charts! Made for a fantastic Christmas Eve!
   

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3. V

   Varsha

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best restaurant till date in hawaii! Must go restaurant for anyone everyone in Maui
   

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4. H

   Heidi

   VIP

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice place to relax. Good selection. Family enjoyed all their food. I did love that we got sat right by the kitchen when there were plenty of tables available.
   

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5. P

   Phillip

   VIP

   Minneapolis

   21 reviews

   5.0

   21 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So much better than our experience a year ago! We typically visit multiple times during our multi-week stay on Maui. We will be back.
   

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6. K

   Kraig

   Tahoe

   1 review

   4.0

   1 review

   Dined on December 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 2

   Had a wonderful trip on Maui. We decided to go to Roy’s for my wife’s 40th. Reservation was at 3:45 on a Sunday . We were given a table mid restaurant, asked for a window and was told our party of 6 was to large ( there was two other couples in the restaurant, plenty of room to fill our simple request. Restaurant could not have been more open and empty honestly, still denied) so that was a bummer off the bat. We started our meal with WONDERFUL service from an amazing employee named Cindy. She was absolutely lovely. The restaurant seems to be extremely understaffed because Cindy had to change her uniform and became the hostess mid meal?? Yeah, it was like where did our service go because as soon as she switched job duties we were left high and dry. Drink orders never came, we watched them just sit at the bar and die a slow and unconsumed death ( I had to ask twice if they could be brought to us) another bummer, this was a $700 dollar meal with $7 service ( not Cindy… she rocked, while we had her for the 10 minutes we did). I know that they need people because I played golf at Ka’anapali two days before and the gal working the drink cart on the course was?? you guessed it Cindy.. sidebar on the golf, NO DRINKS SERVED on the drink cart only a hotdog at a course that runs $160 plus.. apparently they lost their liquor license 😂 well played everyone involved in that.. just wrapping it up quickly here, food was pretty good but definitely over priced for what is given. We had ribs, shrimp, Mac crusted local catch with really boring average totally something you can get anywhere sides, and decent but not amazing drinks.. Cindy AWESOME, Roy’s restaurant over priced and all and all just kinda a letdown for our group and my wife’s 40th.. definitely try something else in my opinion, thx aloha
   

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7. N

   Nancy

   Tahoe

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We have dined at Roy's the last 3 years, each time it has been better than the last. Fish should be easy to prepare since it is on the menu a lot. We have had the Mahi Mahi, and butterfish and it could have been better, either overdone, or mushy. Very overdone, but this last visit we ordered scampi and the ono, superb!! We will be back.
   

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8. R

   Ron

   Seattle

   4 reviews

   3.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Waiters to busy talking to each other, other than serving customers
   

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9. J

   Jim

   VIP

   San Francisco

   100 reviews

   5.0

   100 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fresh, delicious food, attentive friendly service and a relaxing atmosphere. Roy’s at Kaanapali lives up to the long and storied reputation earned by Roy’s over the years.
   

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10. H

    Howard

    Orange County

    1 review

    4.0

    1 review

    Dined on December 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    If course good food but the lagoon no longer has any fish. Apparently a cost issue but what a disappointment
    

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