The Henry Rooftop - Hank's Hideaway

The Henry Rooftop - Hank's Hideaway reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bernadette

   Dallas3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Booked a table for 2pm and we’re promptly greeted by the host downstairs and then were told to head upstairs which we did. We did have to wait for a few minutes before the host upstairs approached us, but it was Sunday Brunch hours so that wasn’t a big issue. The pop-up tiki vibe and experience was amazing, the drinks were lovely and the food was excellent. We had some appetizers and the Guacamole and Pretzels with Provolone were both filling and extremely tasty. Drinks took a while to arrive but didn’t dampen or lessen our experience. We were full from the appetizers. And didn’t get to try the Entrees, but I will definitely be coming back. I was also happy to see that they are dog friendly. Being on a ketogenic diet, it was nice to see options I could have from the menu. Casey our server did an outstanding job, big kudos to her and the rest of the staff who were very approachable and did a good job. Definitely visit this place when you can. The vibes were good.
   

   The Henry Rooftop - Hank's HideawayResponded today

   Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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2. OT

   OpenTable Diner

   Dallas1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Friends & I last minute decided to try out the upstairs pop up. The host in the Henry’s area was very snappy demanding reservation when we asked questions where the hanks was located. When we were able to make the reservation waiting an hr to be allowed in the upstairs area we come to hear BY COSTUMERS we could have waited in the hanks bar the whole time rather than outside the restaurant. We work in the service industry we know how it works, we would always direct new costumers how our system would work & if there’s an open bar seating they can wait in. The pop up was beautiful, server & upstairs host were sweet. Only wish for the bottoms stairs hostess to be more mindful new costumers don’t know where everything is located nor if there’s an open seating bar. We could have enjoyed the ambience/order more drinks longer rather than waiting outside
   

   The Henry Rooftop - Hank's HideawayResponded today

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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3. W

   Whitney

   Dallas1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   I didn’t eat there, only had a couple of drinks. Ordered the sangria & it was good. I only had 1 glass of it tho bc the service was SLOOOOOWWWWWWWW & it was not packed. Maybe 40% full.
   

   The Henry Rooftop - Hank's HideawayResponded today

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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4. C

   Charle

   Dallas9 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food and drinks were heavily overpriced. Most of the drinks we not served in tiki mugs. Food was very lackluster. Decor was fun but minimal.
   

   The Henry Rooftop - Hank's HideawayResponded 2 days ago

   Hi Charle, Thank you so much for taking the time to leave us a review! We appreciate you coming and dining with us and are thankful for your business. We hope to see you back at The Henry Dallas soon!
   

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5. C

   Cassidy

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome time! Unique, fun themed drinks, beautiful waitstaff. A great time for our out of town friends!
   

   The Henry Rooftop - Hank's HideawayResponded 2 days ago

   Hi Cassidy, Thank you for the amazing 5 star review on your recent visit with us. We are so grateful for your business, and we hope to see you again soon at The Henry.
   

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6. B

   Brian

   Dallas7 reviews

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Reservation was at 5, we arrived early, didn’t get seated til 5:30 after twice reminding the rude host. After finally getting seated, we never received a dinner menus….really? Had show tickets so we had to leave without ordering dinner. Place was half full and had HORRENDOUS service….VERY disappointing,
   

   The Henry Rooftop - Hank's HideawayResponded on March 31, 2025

   Hi Brian, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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7. J

   Jada

   Dallas1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some of the BEST food we’ve ever had! The restaurant was phenomenal. Service was amazing. We were on the rooftop and had a gorgeous view of the city. I love how it was covered so we could also watch the rain. 11/10.
   

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   The Henry Rooftop - Hank's HideawayResponded on March 11, 2025

   Hi Jada, Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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8. OT

   OpenTable Diner VIP

   Dallas4 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We ordered our dinner shortly after getting our first drinks. We then received our dinner and had finished it in its entirety before the waitress came back. We ordered drinks and water for each of us (that wasn’t there to begin with, the first question was whether we wanted to pay for bottled water). It took around 15-20 mins to get our drinks, the water never came. I’m disappointed because, as a frequent visitor, The Henry has always delivered on the expectation of premium service for their premium prices. However, this time was different. I hope this is an anomaly, because I really like going there.
   

   The Henry Rooftop - Hank's HideawayResponded on March 20, 2025

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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9. T

   Tunetha

   San Antonio4 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great environment with good rinks and great food.
   

   The Henry Rooftop - Hank's HideawayResponded 2 days ago

   Hi Tunetha, Thank you so much for taking the time to leave us a 5 star review! We appreciate you coming and dining with us and are thankful for your business. We hope to see you back at The Henry Dallas soon!
   

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10. N

    Niomie VIP

    Dallas10 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience perusal. Food ✔️ drinks ✔️ ambiance ✔️
    

    The Henry Rooftop - Hank's HideawayResponded on February 23, 2025

    Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
    

    1 person found this helpful