Rick Erwin's West End Grille

Rick Erwin's West End Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Wendy

   Charlotte3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service wonderful food. Just a 10/10 experience
   

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2. J

   Jamie

   Charleston6 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   They have the potential to be a great restaurant, but serving cold food and hot wine is not going to get them anywhere. I ordered a bottle of wine that was featured in the menu. The waitress came back, without the wine and took our food order. Shortly after she walks to the table with an ice bucket and bottle of wine. She said we needed to wait a few minutes it was still a little warm. She then has me try the wine for taste, wine is hot, hard to decide if I like it or not. Food order comes, I had the surf and turf and my friend ordered the cake cakes. My steak is rare bs medium rare. The waitress takes my plate, and after is minute or two comes back with same plate minus the steak. Now my crab cake, asparagus, and mashed potatoes were cold. The waitress has me taste the wine again to see if its cold. Still hot. My steak comes back and was cooked to the correct temperature, but again the rest of meal was now cold. My friend and I are half through our meal and the waitress has me try the wine, still hot. She makes a comment that it must need an ice bath, and goes and adds water to the bucket. We continue to wait of this wine. She offers to get us a cold glass of wine on the house for us to spilt. She brings us the half glass each and we proceed to finish our meal. We are done eating our meal. We try the wine again and it finally is a little colder, but not as cold as you would drink a white wine. Waitress pours me a glass and totally forgets my friend. We get dessert and then waitress proceeds to fill both our glasses to the brim to empty the bottle. It was super rude and we were done with dinner at this point. We were here to celebrate a new job my friend started. We planned to start our night over wine. Not once did the waitress offer to give us a different bottle of wine that was indeed cold and also stated that it could not be removed from the bill since we drank the wine, half of which was still in the glasses on the table.
   

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3. S

   Shhb VIP

   Houston18 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at this restaurant 3 years ago and had a good experience. Came back to Greenville and knew we wanted to revisit. It did not disappoint. The food was outstanding. Raymond was exceptional-everything you could ask for in a waiter from a high caliber establishment. You can get a salad, an entree and a dessert for $49 - and it is outstanding. The salmon is absolutely delicious. Coming from Texas - we know our beef. The steak was one of the best my husband has had in quite a while. Superior cut of meat. Don’t pass this one up - quality, service, reasonably priced wine and atmosphere - it won’t disappoint.
   

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4. D

   Deb VIP

   Charleston55 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had excellent food and top notch service with Arrinton, as always! Thank you!
   

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5. T

   Tonia VIP

   Charlotte7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a phenomenal dinner. We ordered the wedge salad, NOLA bbq shrimp app, crab cakes, delmonico ribeye and butter cake. Everything was fabulous. Our waiter Abdullah was excellent! Great experience.
   

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6. T

   Tony VIP

   Cincinnati10 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thomas was our server and was absolutely fantastic. Asked for our first names and made my mom feel special for her 80th birthday! Amazing food and service.
   

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7. h

   honestreview

   New York City26 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Bar team was really attentive and fun.
   

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8. M

   Mike VIP

   Charleston5 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always love eating in the bar. Great food as always and great service. One of our favorite restaurants
   

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9. S

   Sarah

   Louisville4 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful! Service was even better!! Great place to celebrate my birthday
   

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10. A

    Allana VIP

    Charleston16 reviews

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best waiter I have ever had in my life! Recommendations were incredible. Brought Extra ice without me even asking. Called us by name. Can’t wait to go back. Felt like friends but treated us like royalty. Thank you for an amazing dinner!
    

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