Rick Erwin's Level Ten

Review summary

1. l

   lori

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gets better every time we go! We always go on Christmas Eve!
   

   Is this helpful?

   Report
2. J

   Jerry

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kim made it very pleasant and enjoyable will.be back for sure
   

   Is this helpful?

   Report
3. M

   Michelle

   VIP

   Charleston

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal for Christmas Eve family dinner. Great salads and steak.
   

   Is this helpful?

   Report
4. M

   MICKEY

   Charlotte

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex was our waiter and he was fantastic. The oysters were the best I ever tasted.
   

   Is this helpful?

   Report
5. a

   april

   VIP

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tam was an amazing server!!!! Everything was wonderful
   

   Is this helpful?

   Report
6. T

   Tony

   Charleston

   1 review

   3.0

   1 review

   Dined on December 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Totally different experience from any other time I’ve been there. The server never waited on us till we asked for help. We were told the steak is served in a hot plate, it wasn’t. We paid $59 for a wet-steak, medium well.. it was medium rare on a cold plate, the steak was warm so the truffle butter that cost $9 wasn’t melting, it became a spread. The wedge salad was deluged with dressing and 4 dried onions like croutons, the gnocchi was not prepared the properly. Maybe it’s because I sat at the bar which I haven’t done in years or maybe bar staff don’t serve while you’re at the bar until you request it. No extra plates were goven for my oysters to put the shells on. No plates were given for the rolls that I also had to request. There was quite a bit of particles in both types red wines I had, the only good thing was my gin and tonic. Truly disappointed. This was my dates first time to your restaurant and I swore by the quality and the prices. He wasn’t pleased. Neither was I. When I’m there with attorneys, we’re treated differently. Now I’m here with law enforcement, and it’s awful.
   

   Is this helpful?

   Report
7. J

   Jay

   New York City

   14 reviews

   5.0

   14 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tam was great as was the Tile fish special, the crab cakes and the lobster corn too ! We will definitely come back.
   

   Is this helpful?

   Report
8. a

   alec

   Orlando

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I recently dined at Level Ten and had a mixed experience. We arrived for our 7:30 reservation but didn't get seated until nearly 8:00. Once we were seated, our server Tam was fantastic—she was attentive and knowledgeable about the menu. However, it felt like she was stretched thin, which impacted the overall experience. Unfortunately, the bartenders were in training that night, so we missed out on the specialty cocktails. My Old Fashioned was disappointing, with muddled oranges and cherries and far too much ice. I understand the need for training, but it’s crucial to maintain quality, especially with classic cocktails. As for the food, it was decent but didn't quite meet expectations for a fine dining establishment. The steak was cooked well, and the appetizers were filling. However, serving packet saltine crackers felt out of place for the restaurant's self-proclaimed fine dining status. Elevating the oyster presentation with house-made crackers could enhance the experience. Additionally, by 8:00 PM, they were out of the crab soup—a popular dish that perhaps should be better stocked on a busy Friday night. Overall, it was an okay experience. Tam was the highlight, and if we return, she would be the main reason to come back.
   

   Is this helpful?

   Report
9. M

   Mark

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   To start our reservation was for 7:30 although we didn't get seated until closer to 8pm. Then we had requested a window table and we're seated in between to other couples who were closer than my date and I. I can understand if it was a lunch date it would be acceptable however for a fine dining and possibly intimate occasion the atmosphere was closer to that of a subway train car.
   

   Is this helpful?

   Report
10. A

    Alice

    Charleston

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our family always goes to Level 10 for special occasions. The food is always delicious, and the menu is diverse. There is something available to please everyone. The staff are always friendly and efficient. Dining at Level 10 is always a treat!
    

    Is this helpful?

    Report