Restaurant Kato

Restaurant Kato reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Deborah

   Montreal3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quiet atmosphere, large portions. Might want to share the crispy chicken (12 pieces). Everything was delicious.
   

   Restaurant KatoResponded 1 day ago

   Thank you for your positive feedback, Laura! We're glad you enjoyed the quiet atmosphere and generous portions. Sharing the crispy chicken is a great idea! We appreciate your visit and hope to welcome you back.
   

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2. O

   Omar

   Ottawa1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is quality, service is great, ambience is lovely. I highly recommend.
   

   Restaurant KatoResponded on March 4, 2025

   Hi Omar, thank you for your kind words! We’re delighted to hear you enjoyed the food, service, and ambiance. Your recommendation means a lot to us.
   

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3. p

   peter

   Montreal2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and food at a remarkable location. I would highly recommend and will definitely be back. Thanks again!!
   

   Restaurant KatoResponded on March 4, 2025

   Thank you for your wonderful feedback, Peter! We're thrilled to hear you enjoyed the service, food, and location. Your recommendation means a lot to us.
   

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4. T

   Tracy

   Ottawa3 reviews

   2.0

   Dined on February 17, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Terrible service at this restaurant last night. It took 30 minutes to take our order, then another 50 minutes for 2 of us to get served our fried rice dish. We were a party of 3 and our friend didn't get her meal for another 30 minutes after us (8 pieces of sushi). Staff did not care at all despite several inquires as to where the food was. You don't serve someone 30 minutes after the rest of the guests and think that is acceptable. The only meager / insincere apology we got was at the time of payment...still expecting a tip for such a terrible experience. We had a great day at the spa and this dinner ruined our evening.
   

   Restaurant KatoResponded on February 17, 2025

   Hi Tracy, we’re sorry to hear about your experience. Your feedback is important, and we regret that the service did not meet expectations. We appreciate you bringing this to our attention and will work on improving. Thank you for sharing your thoughts.
   

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5. J

   Joane

   Ottawa1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons adoré ce restaurant ! La nourriture était délicieuse. Et le service impeccable. Nous y retournerons c'est certain!
   

   Restaurant KatoResponded on February 17, 2025

   Merci beaucoup pour votre retour positif, Joane ! Nous sommes ravis que vous ayez apprécié la nourriture et le service. Au plaisir de vous accueillir à nouveau bientôt !
   

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6. M

   Mario

   Ottawa2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience, from the reception, the waitress, the service, the atmosphere and mainly the food and it's healthy freshness and exquisite taste. However, the resort client in bathrobes was not a nice site on a valentine's diner.
   

   Restaurant KatoResponded on February 17, 2025

   Hi Mario, thank you for your feedback! We're delighted you enjoyed the food, service, and atmosphere. We appreciate your perspective on the resort attire and will take it into consideration.
   

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7. E

   Emilie

   Ottawa1 review

   4.0

   Dined on February 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Its a very nice place. We went for lunch but would have prefer to come for dinner for more crudo items since it was the menu we found online. We had sushis and wakame salad. Drinks were sharp.
   

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   Restaurant KatoResponded on February 17, 2025

   Thank you for your positive feedback! We're glad you enjoyed the sushi, wakame salad, and drinks. We appreciate your note about the menu and hope to welcome you back for dinner to experience!
   

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8. C

   Christophe

   Ottawa1 review

   2.0

   Dined on February 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   On paie le cadre, c est bon mais un peu cher. Je ne pense pas y retourner.
   

   Restaurant KatoResponded on February 10, 2025

   Merci pour votre retour Christophe. Nous prenons en compte votre avis pour offrir un service améliorer pour nos clients.
   

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9. D

   Danielle

   Ottawa10 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service, nice ambiance! Really enjoyable evening, I highly recommend!
   

   Restaurant KatoResponded on February 24, 2025

   Hi Danielle, thank you for your wonderful feedback! We're glad you enjoyed the food, service, and ambiance. We appreciate your recommendation and look forward to welcoming you again for another great experience!
   

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10. D

    Daniel

    Ottawa4 reviews

    5.0

    Dined on February 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food! Attentive service. We will be coming back again.
    

    Restaurant KatoResponded on February 6, 2025

    Thank you for your kind words, Daniel! We're thrilled you enjoyed the food and service. We look forward to welcoming you back again!
    

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