Red Lobster - Novi

Review summary

1. J

   Jaw31677

   Detroit8 reviews

   5.0

   Dined on September 11, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Geri was our server and a total Gem. Great dining experience
   

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2. GD

   GeorgeD VIP

   Detroit7 reviews

   1.0

   Dined on August 20, 2023

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Well. Much to my surprise Novi red lobster doesn’t except reservations. We we had to wait 45 min to be seated. Service was slow and out of a lot of items. Extremely dissatisfied
   

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3. K

   Kristy

   Detroit1 review

   4.0

   Dined on July 24, 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent, endless shrimp. Wish biscuits were served first thing...the music was a little loud and air was too cold. Service was great and the biscuits were really fresh! Worth the wait.
   

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4. H

   Hoshi

   Detroit1 review

   3.0

   Dined on July 23, 2023

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   At the front, we were told that they do not take the "Open Table Reservation" and we had to wait over 20 minutes. Do not use "Open Table" but "Join the Wait List" on their App instead.
   

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5. AP

   AndreP VIP

   Detroit2 reviews

   1.0

   Dined on July 4, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Never got helped, so my family and I left. If we return, hope we receive better service.
   

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6. PS

   PSLK

   Los Angeles1 review

   2.0

   Dined on May 14, 2023

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Honestly the food has gone down hill over the past several years. The service is slow and even with a reservation we had to wait 30 minutes.
   

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7. OT

   OpenTable Diner

   Detroit4 reviews

   2.0

   Dined on March 6, 2023

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had a reservation at 8 p.m for 4 people. Arrived at the restaurant at 8:08, didn’t get sat until 8:46pm and the lobby was empty. The hostess girls were laughing and joking around, constantly checking their phones instead of working. The server was slow, the food took longer than it normally should and the server kept forgetting things. We didn’t leave until 10:18pm. I don’t think i will return, at least not to that location.
   

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8. NJ

   NicoleJ

   Chicago2 reviews

   4.0

   Dined on March 3, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great for family or date night. It was clean, the wait to be seated was short, & food and service was excellent! Always a go to for us.
   

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9. S

   Scooter

   Detroit1 review

   1.0

   Dined on February 18, 2023

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 3

   We arrived at 5:55 pm for a 6:00 pm reservation with open table. We were not seated until 6:45 pm, while others who came after 6 were seated before us. Also prices are ridiculously high, and taken advantage of with add-on charges. Will think twice before returning.
   

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10. A

    Anonymous

    Chicago4 reviews

    3.0

    Dined on February 18, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    The reservation is actually a call ahead only. With the newer menu, food choices seem a bit limited. The value proposition has definitely changed with increased prices and smaller portions. The good news is the food quality is still good!
    

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