Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy

Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   San Antonio1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   was an amazing experience. Lisa was a an outstanding waitress. The location of the restaurant being directly across from a bar that played extremely loud music, kind of spoiled the setting for us a little but overall the restaurant itself was amazing.
   

   Is this helpful?

2. L

   Lisa

   Tahoe2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Acoustically loud with a packed house. Not too bad. The food was amazing. Service outstanding. Costly, but SO GOOD. Special occasion with an amazing menu. Try all things separately… then together. Flavors were unbelievable. Start to finish. Bravo.
   

   Is this helpful?

3. J

   Jamie Leigh VIP

   Tahoe4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food’s excellent, drinks are great. Of course it’s pricey - it’s celebrity chef Gordon Ramsay - but the portions are not skimpy by any means and the quality is what I’d expect from a place like this. Service is very polite but can on occasion be a tad slow; not sure they’re staffed at 100%. But it hasn’t affected the experience so far.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Palm Springs1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The servers were very knowledgeable and attentive. Definitely would recommend it!
   

   Is this helpful?

5. L

   Lindsey

   Tahoe1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While it was expensive, you are paying for the name as well as the food. Having said that, the food was delicious, one of the best steaks we’ve ever had. Beef Wellington was delicious as well. Service was excellent and our waiter was friendly, helpful, and not overbearing. We also got a free dessert for a birthday we were celebrating which was a nice surprise. Very enjoyable time!
   

   • 

   Is this helpful?

6. OT

   OpenTable Diner VIP

   Tahoe8 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was very good, but service was very disappointing. This was a 2 person business meal on a quiet, slow Tuesday night. However, the service was slow, and the two entrees were brought out 10 min apart which made the dining experience very awkward. I expected an elevated level of professional service for the price point, and my recent top-class Hell’s Kitchen experience. I will avoid this restaurant for future occasions.
   

   Is this helpful?

7. J

   Joseph

   Tahoe4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good service was great pricey but worth it on par with any other expensive restaurant I like the layout a lot better than Hell’s Kitchen Lake Tahoe doesn’t feel crammed in great experience
   

   Is this helpful?

8. OT

   OpenTable Diner VIP

   Tahoe5 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   I make it a point to visit as many Gordon Ramsay restaurants as possible. Whenever I’m in a city with one, I make it a priority to dine there. As a huge fan of Hell’s Kitchen, I’ve come to expect exceptional service, which often compensates for any minor issues that may arise. Unfortunately, this particular experience fell short in that regard. We started with the crab cake, which was absolutely delicious—I thoroughly enjoyed it. For our entrées, we ordered the lobster, the 16 oz bone-in New York strip, and the potato purée, which was the only dish I hadn’t tried before. However, the service did not meet expectations. Our table was not cleared between courses as is standard, while the guests dining next to us received attentive service, including frequent check-ins. When our entrées arrived, the potato purée was missing. About a quarter of the way into our meal, our server stopped by and mistakenly asked if we were missing the brussels sprouts. We corrected him, confirming that it was the potato we had ordered and that we would still like to receive it. A few minutes later, he passed by again and reassured us that “the chef is working on it right now.” However, as we were nearing the end of our meal, he returned and asked, “The kitchen never sent it?” At that point, it no longer made sense to eat the potatoes without the rest of our meal, so we asked him to cancel the order. He simply responded, “Okay.” Typically, at a Gordon Ramsay restaurant, when a mistake like this occurs, a manager or another staff member acknowledges it. That never happened. By then, we had lost interest in ordering anything else. While I love the sticky toffee pudding, we chose to take our business elsewhere for dessert. What was most disappointing was the inconsistency in service. It was clear that other tables were receiving a much higher level of attentiveness. We were polite, patient, and still left a $40 tip because we understand the importance of tipping. This was not a great exp.
   

   • 

   Ramsay’s Kitchen by Gordon Ramsay - Silver LegacyResponded 5 days ago

   Thank you for taking the time to share your detailed feedback about your recent visit to our restaurant. We sincerely apologize that your experience did not meet the high standards we strive to maintain. Your concerns regarding the service inconsistencies and the missing potato purée are noted and will be addressed with our team. We value your loyalty as a Gordon Ramsay restaurant patron and sincerely hope for another chance to earn your highest star rating.
   

   1 person found this helpful

9. M

   Mike VIP

   Tahoe48 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   We were anxious to try the new Ramsay's Kitchen, since we really enjoy fine dining, and there are few such restaurants in "The Biggest Little City". We were wary, though, of its location, right in the middle of the noisy "Row" connecting Silver Legacy and Excalibur. I asked for a quiet table, and they did the best they could, near the rear of the restaurant. Nevertheless, there's no escaping noise and loud music from the nearby casino. Before we arrived, the menu online showed us what to expect - pretty exorbitant prices. Even compared to the flagship restaurants in other casinos... for example: $59.95 for an 8oz filet mignon, and $26.95 for a half-dozen oysters is pretty expensive, especially with the very not-fine-dining ambience. Service, however, was exceptional. Our waitress and her assistants were all great. And since this was a birthday dinner for my wife, it was very nice that they offered a free dessert for her. For entrees, we chose two of the "signature mains". My wife had the seared scallops and I ordered the beef wellington. Sides are separate, and also pretty pricey. We felt the roasted heirloom carrots were worth it (leave off the harissa yogurt, it really detracts from the flavor). More than enough for 2 people. But as a 2nd thought, my wife unfortunately added the potato puree, thinking it would be just a smoother , less dense variation on mashed potatoes. For $14.95, that's perhaps the most over-priced item on the menu. It shouldn't even be considered a side!!! The same creamy soupy substance was used to decorate the plate of my entree. Flavor-wise, we enjoyed our entrees, though I've had better beef wellington at another Reno restaurant. The wine list is fairly short, lacking some varietals I'd expect to find along with such a high-end menu. For the free birthday dessert, we received the sticky toffee pudding, which was nice. I ordered the chocolate tart, which was not. Way too dense. Bottom line? We tried it, but won't go back.
   

   Ramsay’s Kitchen by Gordon Ramsay - Silver LegacyResponded 5 days ago

   We acknowledge your feedback regarding your experience at Ramsay's Kitchen. Thank you for sharing your detailed thoughts on your visit. We appreciate your comments on the service, noting that our staff provided exceptional attention. We're glad you enjoyed the complimentary birthday dessert for your wife. Your insights on the menu items, pricing, and ambiance are valuable to us. Thank you for giving us a try.
   

   Is this helpful?

10. J

    Jasmine

    Tahoe4 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our servers were amazing and the food was delicious. It was a perfect dinner date for my husband’s birthday!
    

    Ramsay’s Kitchen by Gordon Ramsay - Silver LegacyResponded 5 days ago

    We're excited to hear that you had a perfect dinner date at Ramsay's Kitchen! Thank you for sharing your experience with us.
    

    Is this helpful?