Rail House Victoria

Rail House Victoria reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rob

   London8 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pre show meal. Delightful staff and food. Busy place,good,ambiance
   

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2. C

   Catia

   London2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fantastic experience. It’s my go to place for friends or work meetings. Can’t recommend enough.
   

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3. E

   Emily

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The customer service was very good. I mistakenly booked my table for the wrong date and getting it changed at short notice wasn’t a problem. We ate before going to a show, it’s in a great location.
   

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4. D

   David VIP

   Hawaii48 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prompt and courteous service, delicious food, and reasonable prices. 'nuff said.
   

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5. G

   Gareth

   London14 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were off to theatre and asked for quick service which we got. Lovely meal with great staff looking after us.
   

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6. O

   Olivia VIP

   London11 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always a great selection of food and wine, accompanied by good service.
   

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7. S

   Suzanne

   London8 reviews

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Easy spot to meet x great food x would go again for sure x
   

   Rail House VictoriaResponded on April 17, 2025

   Thank you for your lovely review! We’re so glad to hear you found it a great spot to meet and enjoyed the food. We’d be thrilled to welcome you back again anytime! Best, Sarah
   

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8. J

   Jacqueline VIP

   London127 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time eating at Rail House Victoria with my husband and two friends. Nice location close to Victoria station. Varied menu - lots of choice for everyone. Good drinks menu. Two of us had trout and two had the chicken bun. Please note that you need to self-order, using the barcode on the table, and also pre-pay using the app.
   

   Rail House VictoriaResponded on April 17, 2025

   Dear guest, Thank you for choosing Rail House Victoria for your first visit — we’re so pleased you and your guests enjoyed the experience! It’s great to hear the variety on our menu and drinks list suited everyone, and that our location worked well for you. We also really appreciate you pointing out the ordering system — just to clarify, ordering via the QR code is entirely optional. Guests are very welcome to order directly with our team if they prefer. We hope to welcome you all back again soon! Best, Sarah
   

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9. G

   Gerard

   London3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy to find, the place had a nice buzz, friendly staff, very pleasant experience overall
   

   Rail House VictoriaResponded on April 17, 2025

   Dear Gerard, Thank you so much for your kind words. We're delighted to hear you found us easily and enjoyed the lively atmosphere, friendly service, and overall experience. It’s always a pleasure to know our guests have had a pleasant time with us. We look forward to welcoming you back again soon! Sarah
   

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10. T

    Teresa VIP

    Oklahoma City14 reviews

    3.0

    Dined on April 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    The food was just ok. Service was fine we had the steak. It was tough and cold
    

    Rail House VictoriaResponded on April 17, 2025

    Dear Teresa, Thank you for taking the time to share your feedback. We're sorry to hear that the steak didn’t meet expectations — it’s certainly not the standard we aim to deliver, and we’ll be looking into this with the kitchen team. While we’re glad the service was satisfactory, we’re disappointed to learn the overall experience fell short. We truly appreciate your comments, as they help us improve, and we hope you might consider giving us another try in the future. Best, Sarah
    

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