Rail House Victoria

Review summary

1. A

   Alison VIP

   London10 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful place to have a birthday celebration. Delicious food and a welcoming atmosphere from all the staff.
   

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2. F

   Fiona VIP

   London5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the staff were so welcoming, friendly, attentive; just makes the whole experience truly amazing. Then you have a brilliant menu for mains as well as snacks, great wine list and then the ambience! We love visiting and booking again today. Look forward to seeing you again soon. Thank you for always looking after us.
   

   Rail House VictoriaResponded 6 days ago

   Hi Fiona, Thank you so much for your kind words! We're absolutely delighted to hear that you consistently have such a wonderful experience with us. It’s fantastic to know that the service, menu, wine list, and ambience keep you coming back. We truly appreciate your continued support and look forward to welcoming you again soon. Thanks for always making our day with your visits! Best, Sarah
   

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3. S

   Shanika

   London2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service from everyone was incredible, especially Solomon who greeted me by opening the door as I had my buggy, brought my table time forward as I was early and seated us somewhere both my friend and my buggy could be safely out of the way. He was attentive without being overbearing and even sang to our babies! Another waiter took photos for us and overall we felt very taken care of. And the bottomless pancakes were delicious!
   

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   Rail House VictoriaResponded 6 days ago

   Hi Shanika, Thank you for your wonderful review! We're so pleased to hear that you had such a great experience and that Solomon made you feel so welcome and cared for. He truly goes above and beyond, and we’ll be sure to pass along your kind words to him! It’s lovely to know that you and your little ones felt so well looked after, and we’re delighted you enjoyed the bottomless pancakes, too. Hope to see you again soon for another memorable visit! 😊🥞✨ Best, Sarah
   

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4. D

   Deborah

   London3 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful place, stunning decorations inside. Sat at the bar, which is also looking very classy and chic, super comfortable high chairs. Food presentations very cute, affordable prices, staff was experienced and looked after us very well.
   

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   Rail House VictoriaResponded 6 days ago

   Hi Deborah, Thank you for your lovely review! We're so glad you enjoyed the beautiful décor and classy atmosphere at the bar. It’s great to hear that you found the high chairs comfortable and appreciated the thoughtful food presentation. Our team takes pride in providing excellent service, so we’re delighted you felt well looked after. Hope to welcome you back again soon! Best, Sarah
   

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5. GJ

   GregoryJ VIP

   Dallas14 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Restaurant has a great atmosphere and ambiance that makes for a nice dining experience. The hostess Solomon and our server Francisco were both great ambassadors with big personalities and ensured that we were well taken care.
   

   Rail House VictoriaResponded 6 days ago

   Hi Gregory, Thank you for your kind words! We're so pleased to hear that you enjoyed the atmosphere and had a wonderful dining experience. Solomon and Francisco will be thrilled to know they made such a positive impact on your visit. We truly appreciate your feedback and hope to welcome you back again soon for another great experience! Best, Sarah
   

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6. S

   Sarah

   London2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although the table wasn’t wiped by the young lady that cleared it as the last couple left it all other areas of service were as good as it gets. We will return
   

   Rail House VictoriaResponded 6 days ago

   Hi Sarah, Thank you for your feedback! We're delighted to hear that you enjoyed the service and that it was as good as it gets. We appreciate you mentioning the table—we’ll make sure to remind our team about those little things. Looking forward to welcoming you back again soon! Best, Sarah
   

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7. J

   Jennifer

   Norfolk/Suffolk1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited for my birthday and thoroughly enjoyed the food and service! The atmospheric was great and staff were so welcoming and attentive!
   

   Rail House VictoriaResponded 6 days ago

   Hi Jennifer, Thank you for your wonderful review! We're so pleased to hear you had a fantastic time celebrating your birthday with us. It’s lovely to know that you enjoyed the food, service, and warm atmosphere. A special thank you for your kind words about Solomon—he truly is amazing, and we’ll be sure to pass on your compliments to him. It means a lot to us that he made your evening extra special. We hope to welcome you back again soon for another memorable visit! Best, Sarah
   

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8. S

   Simona

   London5 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   love it every time - Abi Solomon ..the best team the best service
   

   Rail House VictoriaResponded 6 days ago

   Thank you so much, Simona! Sending you lots of love from the team and see you again soon. Best, Sarah
   

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9. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived early to our reservation, our show finishing about 40 minutes beforehand and we were promptly seated. I regret not getting the name of our host but he was absolutely amazing and made us feel very welcome! The food was excellent, the drinks and dessert were fantastic! Our servers were very attentive! It was definitely a splurge night for us, celebrating our 4th anniversary, but absolutely worth it! Well done to everyone! I couldn't be happier with our experience!
   

   Rail House VictoriaResponded 6 days ago

   Dear guest, Thank you so much for your lovely review! We’re delighted to hear you had such a fantastic time celebrating your 4th anniversary with us. Your host for the evening was Solomon, and he’ll be so pleased to know he made you feel so welcome! We’ll also pass on your kind words to the rest of the team. It’s wonderful to hear that everything from the food to the drinks and service made your special night so memorable. We really appreciate you choosing to celebrate with us and hope to welcome you back again soon! 😊✨ Best, Sarah
   

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10. J

    Jennifer VIP

    London25 reviews

    5.0

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2

    A really nice venue, with lovely staff and surprisingly good food. Shame there aren’t many people there.
    

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    Rail House VictoriaResponded 6 days ago

    Hi Jennifer, Sounds like a bit of a hidden gem! Glad to hear the staff and food were spot on—always a nice surprise when the food exceeds expectations. Mondays can be a bit quieter in restaurants, but at least you got to enjoy a more relaxed atmosphere! 😊 Best, Sarah
    

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