Quince Rooftop

Review summary

1. O

   Oscar

   Guanajuato

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   El lugar es muy bonito, la vista es lo más atractivo. El servicio es bueno y atento. Fuimos a celebrar un cumpleaños, por la cantidad de personas (17) nos movieron la hora de la reservación, sin embargo al llegar nos dividieron en dos mesas "para no estar tan apretados" pero en una de las mesas sí estuvimos apretados. Cuando uno lleva un grupo para celebrar un cumpleaños, lleva a la gente cercana y quiere estar todo el grupo reunido en torno a la festejada. La actitud de la hostess fue nada empática "por políticas de la empresa" y en lugar de hacernos sentir bienvenidos fue lo contrario. Nos tocó en la esquina junto a una bocina, no permitía la conversación, sin embargo muy amablemente bajaron el volumen de esa bocina. La comida es buena, aunque en los menús no especifican claramente cómo sirven los sirven, por ejemplo a una ensalada César le agrergan chile y deberían especificarlo para la gente que no consume picante. Las bebidas son aceptables pero los precios son muy altos, no corresponde el precio a la calidad de la bebida.
   

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2. A

   Angie

   Yucatán

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy bien servicio y deliciosa comida!! La Mejor terraza de San Miguel, súper servicio de los meseros
   

   Quince RooftopResponded 1 day ago

   ¡Gracias por tu reseña, Angie! Nos alegra saber que disfrutaste tanto del servicio como de la comida. ¡Esperamos verte de nuevo en nuestra terraza!
   

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3. M

   Mario

   VIP

   El Paso

   19 reviews

   4.0

   19 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I ordered a rose mimosa for my wife and didn’t arrive to our table
   

   Quince RooftopResponded 1 day ago

   Thank you for your feedback, Mario! We're sorry to hear that the rose mimosa didn't make it to your table. We'll make sure to address this with the team to avoid similar situations in the future. We hope the rest of your experience was enjoyable and that you'll give us another chance to provide excellent service.
   

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4. R

   Roberto

   Guanajuato

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Excelente lugar, lo disfrutamos bastante, la vista increíble
   

   Quince RooftopResponded 1 day ago

   ¡Gracias por tu reseña, Roberto! Nos alegra mucho saber que disfrutaste de tu visita y que la vista fue de tu agrado. ¡Esperamos verte de nuevo pronto!
   

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5. E

   Eliana

   Guadalajara

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio, nos pasaron 10 minutos antes de nuestra hora de reservación. Las atenciones de nuestro mesero Sergio excelentes y de todo el personal. La vista increíble. Muy recomendado
   

   Quince RooftopResponded 1 day ago

   Thank you for your wonderful review, Eliana! We're thrilled to hear that you had an excellent experience, from the early seating to the fantastic service from Sergio and the entire team. We're glad you enjoyed the views, and we look forward to welcoming you again soon!
   

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6. B

   Brian

   VIP

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic last dinner in San Miguel on a Friday night. Seafood was the way to go here and they serve top shelf tequila. Hi energy atmosphere but pleasant volume level always. Would definitely return again. Here with family and we all enjoyed it.
   

   Quince RooftopResponded 1 day ago

   Thank you for your fantastic review, Brian! We're so glad you had a memorable final dinner with us. It’s great to hear that the seafood and tequila were a hit, and that the atmosphere was just right. We look forward to welcoming you back on your next visit!
   

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7. P

   Porter

   VIP

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our 4th visit in the past year to Quince. We have had an excellent meal each. Sushi is some of the best we have had in the world. The service at the table has always been excellent. Lacy nice was the best with Rosa as our primary and Nancy as support. The only issue we have with Quince is the front greeting staff. They are not as friendly as you would expect at a fine restaurant like Quince. It seems they want to make you wait. When we reached the dining area there were plenty of open tables.
   

   Quince RooftopResponded 1 day ago

   Thank you so much for your kind review, Porter! We're thrilled to hear that you’ve enjoyed your visits, and we're especially glad that Rosa and Nancy provided excellent service for you. We also appreciate your feedback about the greeting staff and will address this with the team to ensure a warm and welcoming experience from the moment you arrive. We look forward to welcoming you back and hope to see you again soon!
   

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8. A

   Andrew

   VIP

   San Francisco

   21 reviews

   4.0

   21 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Amazing rooftop bar with great views of the church and SMA skyline. The food was good, but not the best in SMA. The service was good. And the bar had entertainment (a violinist and a tightrope walker/dancer). We asked for the 4 courses to be come slowly but they were disappointingly served very quickly one after another in less than an hour. We tried to slow them down but it didn’t work. This made us feel very rushed.
   

   Quince RooftopResponded 1 day ago

   Thank you, Andrew, for your feedback! We're glad you enjoyed the views, service, and entertainment. We sincerely apologize for the pacing of your meal. We understand that timing is important to fully enjoy the experience, and we regret that your courses were served too quickly. Your comments are valuable, and we’ll work to improve in this area. We hope to have the chance to welcome you back for a more relaxed dining experience.
   

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9. s

   susan

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fabulous evening, excellent food, great service and wonderful entertainment!! Thanks to all - the chef and staff.
   

   Quince RooftopResponded 1 day ago

   Thank you, Susan, for your wonderful review! We are thrilled to hear that you had an absolutely fabulous evening with us. We're delighted you enjoyed the food, service, and entertainment. We look forward to welcoming you back soon!
   

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10. M

    Marybeth

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Gorgeous view and ambience. They food was excellent and not ridiculously priced.
    

    Quince RooftopResponded 1 day ago

    Thank you, Marybeth, for your wonderful review! We're so happy to hear that you enjoyed the view, ambiance, and the food. It's great to know that the pricing was also to your liking. We look forward to welcoming you back soon!
    

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