Queenstown Public House

Review summary

1. J

   Jerie

   San Francisco10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have never been seated inside. Our table was in the parlor with a whimsical sheep and grass ceiling. Drinks were fun and came out quickly. Food was sizzling and plentiful. I had the Fish Stew and my friend had the Pot Pie. Her dish was creamy and certainly big enough for two. Both dishes were excellent. Too full for desert but I’ll be back for the portobello fries!!
   

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2. D

   Dara VIP

   Miami2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Bummed that my first review on here isn’t super positive. Gorgeous spot, great location and solid F+B. That said, our table of 5 felt pressured to order quickly as our server told us the kitchen was closing about 75min before the restaurant closed. We all work in the industry so understand how days/shifts can go. However, they then sent our entrees out while we were still eating our apps. Then, our dessert (one with ice cream) came out in the middle of our entrees. This was at least 45min before the restaurant closed. From there, they (especially our server) were starting to break down for the night and huffing past us. It was uncomfortable to say the least. The ambience is incredible, food was great but man, their hospitality really needs work.
   

   Queenstown Public HouseResponded 2 days ago

   Hi Dara, We apologize for the service during your visit with us. We will speak with the staff about your feedback. We are glad you enjoyed the Food and Beverages and also the establishment. We would like to invite you and your friends back for a visit to show you what we strive for. Kia Ora
   

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3. OT

   OpenTable Diner

   New Orleans4 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. The shrimp and grits were to die for!
   

   Queenstown Public HouseResponded 2 days ago

   We greatly appreciate your feedback! Kia Ora!
   

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4. C

   Charles

   San Diego1 review

   1.0

   Dined on February 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There was a piece of glass found in my cocktail and the waiter did not even take off the charge for a new one nor apologize
   

   Queenstown Public HouseResponded on February 24, 2025

   Hi Charles, We greatly apologize for the piece of glass in your drink and the mistake of our team member by not making this right. We have a few questions for you regarding the visit. We will send them privately to help resolve this issue as we take this seriously. If you do not mind please respond so we can resolve the matter as quickly as possible. Kia Ora
   

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5. K

   Kim VIP

   Alabama3 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere. Portion of food was great for price. Would recommend.
   

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6. L

   Liliana VIP

   San Diego11 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love everything about this place- food is amazing, service is great as well.
   

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7. I

   Ivan

   San Diego1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Services was fast, but the server was too busy to give us better service. Chicken was too spicy and there was not a no spicy option. Tables are too close to each other, I could barely hear myself speak. The music is almost dubstep music; unnecessary.
   

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8. F

   Faith

   Phoenix4 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Super cute place with amazing food! Music is a little loud for my taste with a rave vibe. Staff is super friendly. Will return for sure.
   

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9. D

   Doug VIP

   San Diego11 reviews

   2.0

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Queenstown used to be one of my favorite restaurants. We ate there this past Friday and a very bad experience I ordered the flat iron steak which comes pre-sliced I ordered the steak medium well it came out almost raw, as rare a steak as I've ever been presented. I asked the waiter when I could find him I actually had to get up and track them down after waiting more than 10 minutes for him to come by. How he can give me a steak when I ordered it medium well and this is clearly very rare he apologized and said he would have to make it all over again which would take about 15 to 20 minutes My wife had already gotten her food and was mostly done. So I said just put it back on the grill and heat it up I don't need something brand new and this came back in about 5 minutes and it was mediocre at best. Clearly very very understaffed. Lots of other restaurants in Little Italy to go to this one's not what it used to be.
   

   Queenstown Public HouseResponded on February 17, 2025

   Hi Doug, We understand you were disappointed in the experience last weekend. We wanted to apologize for the missteps. We strive to deliver the product as requested and clearly we did not in this instance. It sounds like in your review, our server was busy and we apologize if you felt we were not able to check back with you in a timely manner as well. Both are mistakes on our part. We would like to invite you back to give you a better lasting impression of our establishment. We pride ourselves on quality service and food/drinks. If this interests you, please respond here privately and we would be more than happy to get you taken care of. Kia Ora
   

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10. R

    Roger

    San Diego1 review

    5.0

    Dined on February 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Last night, we enjoyed a fantastic dinner at one of our go-to restaurants in San Diego. As expected, this spot never fails to impress—it was our third visit in just two weeks! I went for the lamb burger, my daughter chose the chicken sandwich, my son had the ahi burger, and my wife opted for the fish and chips. We shared everything family-style and loved every bite. Each dish was incredible, scoring a perfect 10 out of 10 for both taste and presentation. As for drinks, we randomly picked a few, and they were absolutely delicious too! Such a memorable meal.
    

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